Martinistraße 72, Eppendorf, 20251 Hamburg, Germany
#97 of 366 hotels in Hamburg
Guests' ChoiceBased on 312 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
8.5
Facilities
8.6
Staff
8.9
Value for money
7.7
Free Wifi
8.8
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End of dialog contentReviewed: February 23, 2025
Monique
NetherlandsRoom quite small. Very empty not cozy lobby
Location. Breakfast very good. Nice shower.
Stayed in February 2025
Reviewed: February 19, 2025
Anja
DenmarkWhen checking in a woman, please DO NOT say out her room number. It really creates an unsafe situation, where she can feel compromised. So please just hand the key card, and just say something like, have a good stay
Stayed in February 2025
Reviewed: February 17, 2025
Moritz
GermanyNothing in particular.
I only stayed for one night during a short business trip, so I can't say too much about this hotel. The experience I had was great. It's a rather typical German hotel. No frills, a bit cold (atmosphere, not temperature) but perfectly efficient, very clean and quite comfy.
Stayed in December 2024
Reviewed: December 12, 2024
Hayah
GermanyCheck in is too late
It’s clean and komfortabel
Stayed in December 2024
Reviewed: December 2, 2024
Breda
IrelandGreat variety of food for breakfast. Staff were so helpful particularly Letezia at reception she helped us with so much advice on where to go ect.
Stayed in December 2024
Reviewed: December 1, 2024
Sanjay
IndiaThat breakfast was not included. I missed noting that
Close to my place of work. Clean and comfortable. Very helpful and polite staff. Good breakfast menu
Stayed in November 2024
Reviewed: October 28, 2024
Susan
GermanyEverything was fine for a short stay, although if I were there to visit Hamburg, I wouldn't stay so far outside of the the city. We were just meeting friends for an evening who live in the area. The bar isn't comfortable, and no snacks available. I wouldn't plan on spending any time there. Only one small bottle of water in the room and no refrigerator.
The room was large, with a good desk and chair. The beds were comfortable, and the bathroom had a nice stand-in shower. It was a little on the worn side, but perfectly fine for a one-night stay. The breakfast (Sunday) was very good although it would be nice to be able to order from a menu in addition to the buffet.
Stayed in October 2024
Reviewed: October 22, 2024
Neven
Croatiaconvinient location close to hospital
Stayed in October 2024
Reviewed: August 27, 2024
Irmgard
IndonesiaMy husband and me were surprised over the high parking price. Last time we were there parking was much cheaper.
The staff was very kind and helpful. The breakfast was very good.
Stayed in August 2024
Reviewed: August 25, 2024
Zohreh
AustriaNot enough water in the room 🥺
Nice & comfortable. We paid for extra bedding but it was a good recommendation.
Stayed in August 2024
Reviewed: August 22, 2024
Jeff
GermanyRestaurant choices limited and a bit expensive. Less expensive options just a few minutes walk. Room a bit pricey
Great breakfast, great location next to Klinik, clean and friendly, very comfortable
Stayed in August 2024
Reviewed: August 20, 2024
Ali
Netherlands1- The room doesn't have a fridge. I didn't expect the 4 stars hotel doesn't have a fridge. 2- The hotel doesn't have a sofa bed for children. 3- The breakfast was not perfect.Sunday breakfast was good but on Monday was not good as Sunday.
Place was clean and staff was friendly, specially restaurant staff.
Stayed in August 2024
Reviewed: August 20, 2024
Gabor
GermanyDuring cleaning the shower gel was not fillet up properly, what we realized while having a shower and washing hair...
Location, staff, breakfast excellent. Very quiet room. Great room size.
Stayed in August 2024
Reviewed: August 19, 2024
Carmen
NetherlandsThe breakfast was nice but too expensive for the offering
The location is great in a very nice area. The bed was very comfortable too and sufficiently big to sleep with our 2yo son.
Stayed in August 2024
Reviewed: July 28, 2024
Yaniv
Israelno parking ,need to park on the street or pay for public parking no minibar at the room
located in quiet area , Approximately 15 minutes walking to the nearest train station to get to the city center
Stayed in July 2024
Reviewed: July 24, 2024
Yashil
SwedenJust budget a bit extra for parking if you're bringing a car like us.
Fantastic Stay at Dorint Hotel Hamburg! Just got back from an amazing 3-night stay at Dorint Hotel Hamburg this July. Wow, what a great experience! First off, the staff here are absolute superstars. AmirReza at the front desk greeted us with the biggest smile and made sure we had everything we needed. Anytime we needed something in our room, they were on it in a flash. Our room was comfy and had all the modern touches you'd want. The breakfast was a feast every morning in a really nice setting. But here's what really blew us away: Amir and the team went above and beyond, acting like our personal tour guides. They gave us awesome tips for exploring Hamburg and even hooked us up with a free ticket to St. Michael's Church tower! When it was time to leave, Nadine at the desk made our check-out super quick and easy. Location-wise, it's perfect for zipping around Hamburg. Oh, and they've got a gym and spa if you're into that. If you're heading to Hamburg, I recommend to stay at Dorint. It's not just a hotel, it's like staying with that super-helpful friend who knows all the best spots.
Stayed in July 2024
Reviewed: July 18, 2024
Polina
IsraelUncomfortable Bed!!! I
Clean room ,location near public transport.just 20 minutes from center
Stayed in July 2024
Reviewed: July 14, 2024
Florence
DenmarkKind and serviceniveau personal. The bed was super comfortable
Stayed in July 2024
Reviewed: July 12, 2024
Rhea
IrelandThe pillows were too soft for my liking but that is just a small change.
Great experience completely. Staff helped us order Domino's pizza in German, which was wonderfully helpful.
Stayed in July 2024
Reviewed: July 4, 2024
Joanna
PolandBreakfast not very varied.
Location very good. Staff was nice. Rooms very clean. Breakfast not very varied. Every day the same things.
Stayed in July 2024
Reviewed: June 17, 2024
Elisabeth
United KingdomWe expected to be able to park, but were rather shocked at the price. No other complaints. No other complaints. No other complaints.
The room was a good size, clean, with a lovely comfortable large bed. Excellent breakfast with a good choice of delicious food. Helpful staff. Location is good for the Hagenbeck Zoo.
Stayed in April 2024
Reviewed: June 10, 2024
Petar
SerbiaQuality of Wifi signal was sometimes a bit lower.
Nice relatively new hotel in Eppendorf, close to University hospital (UKE) and Eppendorf park. Rooms are clean and comfortable. Friendly and helpful staff.
Stayed in June 2024
Reviewed: May 7, 2024
Christina
GermanySome corners in my room, especially the bathroom could be cleaned better (nothing too bad, just dust build-up on the little magnifying mirrow, on the door hinges...). The lack of staff which leads to not offering the full menu on sundays is unfortunate. The menu could offer a bit more variety of healthy foods.
The rooms are nice, the staff very freindly and helpful und the sauna is a high light :)
Stayed in April 2024
Reviewed: April 25, 2024
Venkatraghavan
SwitzerlandThe pillows are terrible.
Stayed in April 2024
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