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  5. Reviews of Dorint Hotel Esplanade Jena

Reviews of Dorint Hotel Esplanade Jena This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Carl-Zeiss-Platz 4, 07743 Jena, Germany

#6 of 22 hotels in Jena

Guests' Choice

Review Score

Based on 143 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.1

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 8, 2025

    10
    Awesome
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfest was top tier.

    Stayed in March 2025

  • Reviewed: February 13, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    Breakfast was good but little bit too pricey comparing to the offer.

    Room and bathroom were very nice and clean, bed was comfortable. Location was perfect.

    Stayed in February 2025

  • Reviewed: December 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location and the ambience was top

    Stayed in December 2024

  • Reviewed: November 26, 2024

    9.0
    Great Service
    • Business trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I like how the bathtubs have been changed to showers however these showers need a door, because the drain is strangely placed making it easy for the bathroom to get wet when taking a shower. The pillows are also too flat and made it difficult to sleep with one. Hence I had to use 2 to feel comfortable. The pillows should be changed for newer ones that don't deflate immediately you place your head on them.

    First time back since the name change from Steigenberger to Dorint and most things are still the same including the great service and breakfast. After checking into my room there was a strong odour of wet carpet which didn't go away because the AC in the room was not working. However the young lady at reception quickly booked me into another room which I found much more comfortable and did not have that strong odour. I much preferred the new room I was given which was more spacious. She also gave me the bar vouchers the previous receptionist forgot to give to me, and quickly sorted out a payment discrepancy after the previous receptionist who checked me in mixed up the numbers and charged me about €60 more than my booking. She realised his mistake and quickly rectified it. She was really helpful and friendly and made my stay more enjoyable despite the issues I faced. I definitely applaud her for a great job. I still don't understand why those errors were made by the first receptionist but payment details is something that should be carefully considered because if I had decided to pay during check out and the same mistake was made, it might have made getting the refund more complicated after I had left. However I am very grateful for the quick solution of the young lady at the reception and her helpfulness throughout my stay. Hence my high score.

    Stayed in November 2024

  • Reviewed: October 25, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location, super clean, good breakfast, I can really recommend this hotel

    Stayed in August 2024

  • Reviewed: October 19, 2024

    10
    Excellent hotel
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Delicious breakfast, excellent location, very quiet and very kind staff.

    Stayed in October 2024

  • Reviewed: October 15, 2024

    9.0
    Great
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    Need to change elevator to reach to rooms

    Stayed in September 2024

  • Reviewed: September 24, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    The car parking was interesting, as you have to drive you car through an elevator. They offer charging for your electric car with a flat fee for the charge. You need to arrange the charging at the desk. The room was quite nice!

    Stayed in September 2024

  • Reviewed: September 11, 2024

    10
    Our stay in Jena, Germany was really amazing with help of this great hotel🥰
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    No comments

    The hotel is really nice, very comfortable to stay with kids and parents. Very tasty and wide offer for breakfast, and very friendly and helpful receptionists. We had a goal to visit the place in Jena and receptionist lady advised with bus stop, guided the way and we really found that place. Thanks to her🙌🏻

    Stayed in September 2024

  • Reviewed: September 10, 2024

    8.0
    Would stay again, very comfortable.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    The air conditioning system was not very effect in hot weather

    Everything except air conditioning

    Stayed in September 2024

  • Reviewed: September 8, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Big and clean Hotel! Good breakfast. Big Clean rooms with modern bathroom. Good everyday cleanning of the rooms! Delicious food in the "Moon Bar" on the 3d floor. Very comfortable Hotel to stay for the Business (Conference) Trip!

    Stayed in September 2024

  • Reviewed: August 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Price.

    Late check out, nice environment, silent place, big supermarket is close to the hotel, location in the center.

    Stayed in August 2024

  • Reviewed: August 17, 2024

    9.0
    Everything perfect for the purpose of our stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    everything fine

    Everything was perfect for a one night stay. We had indicated that we would arrive earlier and just drop off our luggage. When we arrived already at 12.30 we were told at check-in that our room was already ready for us to occupy and freshen-up without any addition early arrival cost. We did not have breakfast the next day, just some tea/coffee as provided with the room.

    Stayed in August 2024

  • Reviewed: August 8, 2024

    10
    Best place to stay in Jena
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    Beautiful modern rooms, friendly staff, excellent breakfast, perfect location (near train station and city center).

    Stayed in August 2024

  • Reviewed: August 4, 2024

    10
    Relaxed weekend in Jena
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fridge was filled with products of a former guests

    All was perfect. Nice comfortable room. Great staff

    Stayed in August 2024

  • Reviewed: July 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The AC automatically switches off at 11pm, although they said when it is very warm they keep it on. I would prefer to decide for myself if I want the AC on in my room.

    A great hotel, great location.

    Stayed in July 2024

  • Reviewed: June 24, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    Wonderful breakfast.

    Stayed in June 2024

  • Reviewed: June 14, 2024

    10
    Awesome
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The smell in the gym

    Great staff

    Stayed in June 2024

  • Reviewed: June 4, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was hot, not able to cool with airco

    Nice location. Clean spacious rooms.

    Stayed in June 2024

  • Reviewed: May 24, 2024

    9.0
    Best location, extremely comfortable and great room.
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night

    I liked everything.

    The room the breakfast and the location were all spot on.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Comfortable stay on a business trip.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    Bad smell from hallway/facility maintenance. The bathroom doesn't have an exhaust fan. Shower water splash on toilet and the entire floor.

    The room is well designed. The staff is very efficient. The mattress is comfortable.

    Stayed in February 2024

  • Reviewed: May 1, 2024

    9.0
    Would stay again next time
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    Nothing much, was good enough.

    Location was good, roooms were clean. Staff were helpful

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Great option for a business trip in Jena
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    The price of the breakfast is too high.

    Perfect location in Jena downtown with a reasonable price. The room was quite big (more than enough for a trip of 1 person during a few days), clean and comfortable. Wifi working well.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly personel

    Stayed in March 2024

Showing 1 - 25

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