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  5. Reviews of Five Elements Hostel and Capsules Frankfurt

Reviews of Five Elements Hostel and Capsules Frankfurt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Moselstraße 40, Bahnhofsviertel, 60329 Frankfurt, Germany

#190 of 242 hotels in Frankfurt

Guests' Choice

Review Score

Based on 2113 hostel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    6.7

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.8

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 676 - 700

  • Reviewed: March 25, 2024

    4.0
    Disappointed, do not book
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 1 night
    • Submitted from a mobile device

    This system is giving me a rating of 4.0 but in all honesty I'd give it a 1.5. Location was in the middle of the red light district and staff told me not to go out at night as it wasn't safe, if this is the case then that should be told at the point of booking. The guests in the room had no respect for others, making noise in the middle of the night and staff didn't seem to care too much about others either, ignoring customers. There was also a €1 charge for card payments

    Size of the room was good, nice hang out area and toilet area was clean

    Stayed in March 2024

  • Reviewed: March 17, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room (6 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    The environment around the hotel is really not good. It was a red light district, and there were a lot of drug addicts, homeless people, and people you wanted to avoid. Throughout my trip, I was worried about when I would enter the hotel and when I would leave. There were always police around. As an additional surcharge, you have to pay a separate 5.50 euro tax fee, a 2 euro card deposit, and a 5 euro deposit per towel. If you pay by card, you also have to pay a tax fee. Considering paying more, I don't know if the hotel is reasonable in terms of cost-effectiveness. It was inconvenient because there were no shelves to put luggage on.

    The price was cheap. The location is close to the central station. It was a dormitory and it wasn't dirty, especially the bathroom was clean and the water ran well. Coffee and tea in the lobby are free.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    5.0
    good price for Frankfurt but average rooms
    • Business trip
    • Solo traveler
    • Double Room - Shower and WC in Hallway
    • Stayed 1 night
    • Submitted from a mobile device

    the room I stayed in was cold despite the heater turned on to max and the soundproofing is not good as I could hear people coughing in the room next to mine

    near the central station

    Stayed in March 2024

  • Reviewed: March 12, 2024

    1.0
    Very Poor
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing0

    Staff bad

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Good
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn't like bathroom. Don't have privacy

    Good.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    5.0
    Great location
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room (6 Adults)
    • Stayed 1 night

    No curtains Disrespectful guests

    Comfy bed Gold wifi 5 Minuten From Main station

    Stayed in February 2024

  • Reviewed: March 9, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 2 nights
    • Submitted from a mobile device

    Some people might find the surroundings unpleasant and noisy

    It's really comfortable

    Stayed in March 2024

  • Reviewed: February 28, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 2 nights

    This location is very nearby the train station and others attractive, shopping mall in Frankfurt. The staff is professional and lovely, room is cleanness, room mate is also friendly. An excellent place to stay !

    Stayed in January 2024

  • Reviewed: February 25, 2024

    2.0
    it is ok, but in the same time disappointing
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 1 night

    Very creepy location. People using drugs all around the area of the hostel. Up on arrival they come up with all kind of things they charge extra money for. Bathrooms are supposed to be checked twice a day. But they were all very nasty. There was a lot of noice from the hallways and from outside.

    It is easy to reach from the train station. They have staff available at any time. They do have the option for breakfast. The check out time till 12.00 is reasonable.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (3 Adults) with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    For being a hostel it was really good, it was such a detail to have free coffee and tea

    Stayed in December 2023

  • Reviewed: February 16, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    But the area of the hotel is bad . This part of town is hard, so pick smart and don't go along at night time .

    I did like to hotel, the stuff was super nice and the facilities was good and the value of money was ok.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    9.0
    cheap and cozy place to saty close to train station
    • Business trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 1 night

    - the red light district does not feel safe, many freaks, and drug dealers

    - close to the train station - breakfast - spacious rooms and public areas - cleanliness - located in the centre of the red light district, the hostel does everything for you to feel safe there

    Stayed in February 2024

  • Reviewed: January 30, 2024

    5.0
    Location is unsafe and best to choose somewhere else.
    • Business trip
    • Solo traveler
    • Basic Twin Room - Shower and WC in Hallway
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is truly terrible, not their fault though. Cleanliness wasn't great and the cleaners make a lot of noise every day while cleaning the rooms. Bathrooms are cleaned once a day and that it. Not good, in a hostel environment. Luggage room not protected, whole management approach to guests stay is very hands off.

    For a hostel with key card access was good.

    Stayed in January 2024

  • Reviewed: January 27, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 1 night
    • Submitted from a mobile device

    The place of hostel outside un save little because drunk people, no body shower for showering

    All this is fantastic all staff decent, helpful and smiley 😁 , room size is very Good, cleaning is fantastic, location from Central Train station only 5 min Great 👍

    Stayed in January 2024

  • Reviewed: January 27, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 1 night
    • Submitted from a mobile device

    The place of hostel outside so many drunk people and un safe little, no body shower for showering

    All this is fantastic all staff decent, helpful and smiley 😁 , room size is very Good, cleaning is fantastic, location from Central Train station only 5 min Great 👍

    Stayed in January 2024

  • Reviewed: January 26, 2024

    4.0
    No comment
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room (6 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Extremely loud, cannot sleep..

    Stayed in January 2024

  • Reviewed: January 23, 2024

    10
    Exceptional
    • Solo traveler
    • Single Bed in Female Dormitory Room (6 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    I thought I would arrive for four days and since I felt so good I stayed almost 23 days!! I have nothing wrong. To say the opposite, they are incredible.

    2019 had already been there. But now it's much better. The people who work there are all incredible. Everyone will facilitate your stay so that it is the best within the hostel, you feel at home!!I thought I would arrive for four days and since I felt so good I stayed almost 23 days!! I have nothing wrong. To say the opposite, they are incredible.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    10
    Great value , rightly in the city centre, friendly staff
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 1 night
    • Submitted from a mobile device

    Sketchy district

    Great experience. Perfect location and service for the price. You are in the city centre and right next to train station . You don’t even need public transport ticket. Very friendly and kind stuff. I was really surprised when I found a basement with laundromat, luggage lockers and some fun activities down there. There are clean showers and bathrooms on every floor. Even though this place is situated in quite sketchy street with lots of drug addicts, I genuinely felt very safe here, because they won’t let anyone enter the hostel as well as the cafeteria/ bar. You have to ring a bell in orders to access the building, so being at this bar late at night felt safe and cozy and they also have happy hour and offer free tea and coffee at any time. I wasn’t afraid of some drunkards entering the building and ruining the friendly atmosphere of the bar. I also had a beautiful view from my dorm. What I absolutely loved about my stay that the staff is very transparent about their location and that someone might not feel comfortable in such area. They sent me an email where they mentioned this and gave me an option to cancel. Doing so would be a mistake. Those people seem dangerous but as long as you don’t engage with them and just pass them by, they won’t do anything. In conclusion for such price this is a hidden gem.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    10
    Exceptional
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Clean hostel, great vibe. Location is a bit unfortunate.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    2.0
    Unpleasant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is questionable, with drug users and homeless people located all the way from the train station to the hostel, but you receive a warning email about that so we give this a pass, however, the moment we saw small cockroach looking bugs crawling on the floor / walls (we counted four in ONE NIGHT) is when we got very disgusted. No matter the price, none should deal with vermin?! NEVER AGAIN!

    Cheap.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night

    Do recommend for family to stay, not safe area to walk and room is also not very attractive to stay.

    Close to Frankfurt Central train Station, you can reach hotel by foot. Room a bit smelly and hygiene can rate 5 out of 10. All Receptionists were very friendly chaps.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    9.0
    Lovely, friendly and hospitable stay!
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room (6 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing I can mention. All was good.

    I loved the late check-in and the friendliness of the staff. They were very helpful and accommodating. The shower outside of the room is also nice: you don’t feel like you are taking up the bathroom space and don’t have to rush because there are other facilities available for other guests. Thank you to the receptionists for their help.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    2.0
    The localisation is very bad. I booked 3 nights but I canceled directly because it wasn't safe.
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 3 nights

    The neighborhood is bad, drug traffic, prostitution, bad boys.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    5.0
    One night is enough
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The surroundings, the red light district of Frankfurt is quite rough, you feel a lot of insecurity and at any time people using very hard drugs right outside the door, of course arguing and shouting all night long.

    Close to the Hauptbahnhof, good breakfast for 6.50€, and very nice staff.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    5.0
    I did not feel safe.
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (3 Adults)
    • Stayed 1 night

    The shared bathroom was not clean. I did not take a shower. It was disgusting.

    The location was the only thing that was good. It is next to the Central Station. However, the zone has a lot of nightclubs and prostitutes, so the environment had bad vibes.

    Stayed in November 2023

Showing 676 - 700

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