The rooms were solid, but with a bad smell.

Definitely a “no” for a solo traveller. Located in a loud and unsafe area.

Stayed in November 2022

The location was bad. though we were warned it still is shocking. The walls do NOT muffle the sounds of the street so sleeping is a challenge. plus the bunk beds are metal; if your bunk mate moves, you move. the shower in the room I was in leaked all over the bathroom floor and I had to squeegee it up with one provided… but it never really dries. makes your whole room wet.

the staff were very helpful leading up to my stay with prompt responses to emailed questions The towel and padlock were rented and you got your money back afterwards.

Stayed in December 2022

The location is close to the railway station but it is very noisy, dirty and dangerous area. The staff provides earplugs with towels in the room, to sleep without them is not possible.

The hotel was clean and with nice staff. The hotel is situated near the railway station.

Stayed in December 2022

Massive bed bug infestation. I have bites all over my body.

Stayed in December 2022

I cannot recommend this property because I consider the manager and some of the staff to be outright thieves. I made a brooking for this property and the booking.com told me that they could not confirm my 3 day booking. I was arriving in Frankfurt after traveling from Alaska and I did not want to arrive in Frankfurt with out a place to stay. I rebooked for five days. When I arrived I found that the property had received payment to both the three day and five day bookings. The manager told me thai I was a "no show" for my three day booking and the property was therefore entitled the money I had paid. How could I possibly be a "no show" as I was standing in front of him? There had been a mistake and I definitely was not a "no show." I guess I am lucky that this manager did not decide that my five day booking was the "no show" and took that money instead of the money for the three day booking. I owned a motel for over twenty years outside of Homer, Alaska and if any manager of mine had done something like this I would have cheerfully refunded the client's money and sent such of a thief of manager done the road. The property is located in a very unpleasant area with many disturbed people. I would caution that women and Asians could experience and unpleasant encounter.

Stayed in December 2022

Honestly, they need to be more upfront about the location of this hostel to give people realistic expectations of their time with them in Frankfurt. This would probably improve their ratings, as it was a bit of a shock compared to the many other hostels I have stayed in. I think the location / their ratings would be fine if they embraced that aspect and it was very clear at the time of booking that they are in a rougher area, which can be fun for the thrill seekers, but they do X, Y, Z to compensate for it for casual travellers who want to be comfortable as well. After our visit, I did wider research online and saw that most locals advise people to stay away from this area and that it is largely considered to be “sketchy” / an “unsafer” part of Frankfurt. It did feel that way. While the room itself was clean, the common areas on each of our two floors smelt terrible. No air, smelt of mould. The main common area downstairs / games room is dingy and stale. They have dog cages (?) to lock belongings in, and they are all stacked in this common area. It is a huge contrast to the light, open common area upstairs. This hostel could be great, and it may have been time of year (World Cup Final, Winter etc.) that affected our stay and experience of staff. As a seasoned hostel-goer / traveller, I would not stay in this area again and would be wary to book again with any Five Elements Hostel for fear of what they are leaving out of their advertising.

One of the staff members was friendly and engaging, trying to involve everyone. The upstairs communal area was nice. The bed was comfortable and the room was clean.

Stayed in December 2022

Elevator should repair

They have free tea- Coffee 24 hours. This is my second time to stay this Hostel. Do not hesitate to stay there. I highly recomended.

Stayed in December 2022

The location comes with noisy neighborhood and shouting drunk guys in the red district... so that could affect the quality of the light-head sleepers

Great value for money Location just opposite central train station (very convenient) Staff are friendly and supportive 24hr reception

Stayed in December 2022

The location is not the best. Literally in the heart of the red light district. Be careful if you plan on being outside at night or early morning.

Nice hostel. Chak at overnight reception was friendly and helpful. Everything was clean and I had a good experience.

Stayed in November 2022

The rooms are really small, dirty, smelled really bad because of due and stank like socks. the common shower is horrible. Just once you stay please confirm my feedback

The staff were nice.

Stayed in December 2022

Only con is that you can hear a lot of noise from the street while you sleep, but this is normal because of the area. They should sell earplugs in their vending machine.

The hostel is amazing. I was surprised because it has a very good price for the location, so I wasn't expecting much, but the hostel is very nice, comfortable, clean, it is very well equiped. There is free warm tea and coffee any time you want. You have lamps and electricity plugs next to each bed, and a locker for your bag or your valuables. The staff is super nice and helpful. They give you a towel. The bar and entertainment area are really cool, with pool table, football table and TV. They also have a vending machine with any bathroom essentials you might be missing.

Stayed in December 2022

Bad quality, bad location

Low price.

Stayed in December 2022

Yes

Very good

Stayed in December 2022

Since the hostel is near the red light district, I could hear some noise at night. But I still can fall asleep.

The staffs are very kind. The location of hostel is very convenient and the price is cheap. Specially, people can borrow the skateboard from the hostel, which is amazing!!

Stayed in November 2022

rooms were sometimes very noisy even late at night, location is a bit scary as it is in red light area but it wasnt really an issue, there could be lockable cupboard instead of trunkboxes

near the main train station, rooms thoroughly cleaned everyday, staff is nice and helpful, whole vibe of the hostel is just awesome

Stayed in November 2022

Everything

Stayed in November 2022

The Red light district it's terrifying. The receptionist left us waiting half hour to get the keys. For "safety reasons" the place looks like a jail to me.

Stayed in November 2022

the room very cold, beds not comfortable, location very bad

good price, staff very nice, clean toilet

Stayed in November 2022

It is in the red light district, but they warn you when you book.

It’s very close to the train station, restaurants and landmarks. Kitchen is small, but well stocked. Pool table and lounge downstairs. Nice, big common room and bar.

Stayed in October 2022

Main door is hard to recognize.

Clean, location is nice

Stayed in September 2022

You’re in the middle of the red light district. Just felt like there were a lot of strange characters around. Beds were annoyingly creaky and I brought bed bug bites all over my back as a souvenir. Single sex toilets don’t work because the men just go into whichever one they please anyway.

Common area and Happy Hour drinks were cool. Great way to meet new people and chat. Close to Hauptbahnhof if you need a place to stay for a night or so

Stayed in October 2022

The people who run the hostel are just pure amazing people. Even simple things like free coffe made a big difference when combined with how helpful they are. Yes the area around the hostel might feel scary a bit, however we had no issues. We traveled as a group and some of the girls went sighseeing lat at night and they had no problem with the area. Hostel at the time I stayed had free coffee and all the kitchen equipment you need to cook your own food. it was also fun to play limbo with the guys who work at the hostel. This is a mesaage to Five elements. I am the unusually blonde guy from Turkey and I just want to say gracias.

Stayed in October 2022

The location is convenient but like other people said it felt a bit dangerous. The worst part is about the noise though. On the second floor I heard constant honking from the street throughout the night! It was super loud and I couldn’t sleep well.

helpful and friendly staff

Stayed in October 2022

Just the surrounding area.

The surrounding was a bit scary especially on the way from the train station to the hostel because many homeless and very dirty and smelly. After mid night and very early morning noisy surrounding n construction going on

Stayed in October 2022

Being in the heart of the red light district :)

Cleanliness, central location, breakfast area, vibe

Stayed in October 2022