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  5. Reviews of Five Elements Hostel and Capsules Frankfurt

Reviews of Five Elements Hostel and Capsules Frankfurt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Moselstraße 40, Bahnhofsviertel, 60329 Frankfurt, Germany

#190 of 242 hotels in Frankfurt

Guests' Choice

Review Score

Based on 2117 hostel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    6.7

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.8

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 976 - 1000

  • Reviewed: July 20, 2022

    5.0
    good enough for a quick stop
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    the location is just terrible, close to the train station but horrible surroundings, red light district and junkies.

    close to the train station and good enough for a quick stop. staff were nice and helpful.

    Stayed in July 2022

  • Reviewed: July 20, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hostel is located in the heart of the red light district so there are a lot of people hussling around , buy the hostel is like an oasis here. if you do not feel comfortable with this it can be a problem.

    Very good ubication few minutes from central station .Dinner for free and happy hour 2x1 from 6 to 8.

    Stayed in July 2022

  • Reviewed: July 17, 2022

    3.0
    not bad for budget people but need to take care of the bed bugs situation in the rooms
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 1 night

    be aware this hostel has BED BUGS my whole body has bites from it . I stayed only one night I didn't notice the bites until after my checkout on the morning, which my experience getting negative about the place

    close to main station cool place to meet other travelers

    Stayed in July 2022

  • Reviewed: July 15, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Sharing free dinner for ukraine fund

    Stayed in July 2022

  • Reviewed: July 11, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    just the noise from the neighborhood, everything else was perfect

    all great. room were spacious & clean. bathrooms were clean and showers were commendable

    Stayed in July 2022

  • Reviewed: July 9, 2022

    5.0
    Cheap but know where you go
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (3 Adults) with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    not a safe neighborhood for tourists but its just the 3 surrounding blocks, just go out with a group

    Awesome staff, super chill people who keep the place alive

    Stayed in July 2022

  • Reviewed: July 8, 2022

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    First of all, i did not really like the location. Yes, it was near the center and the train station but there was always noise coming from the near clubs and from the huge number of homeless people on the street. Next, the room that they gave us was not clean at all. There were crumbs from the previous visitors, also a lot of dust and the floor was also very dirty + the window area. They did not provide us with shower necessities and only gave it to us when we complained. Also, they told us there is free dinner at 8pm so we went at around 7:50pm and there was only two plates with food which you could choose from. Since the food was too little, my friend was left without dinner and no one warned us that the rule is "first come, first serve". We should have been warned about this since it was very late and most of the dining places were closing by the time we went out to find dinner.

    Stayed in July 2022

  • Reviewed: July 6, 2022

    10
    Great 1 night stay
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    the location… as pointed out by other reviewers and the automated email from the hostel I got after booking. i feel it pretty terrible, especially when going back alone at night, some people ranting in language I don’t understand . Getting into the hostel I feel pretty safe, though.

    Stayed in Frankfurt for only one night and it’s great! The staff is really nice and their bar is pretty good especially with the 2 for 1 during Happy Hour haha The room is pretty good. large storage, comfy bed. I booked a bed in a room of 4 but got a room of 3! proximity to the Hauptbahnhof which means easy connection to the very center of Frankfurt public transportation system, which can get you to basically everywhere.

    Stayed in July 2022

  • Reviewed: July 1, 2022

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Basic Twin Room - Shower and WC in Hallway
    • Stayed 1 night
    • Submitted from a mobile device

    Bed bugs

    Stayed in June 2022

  • Reviewed: June 27, 2022

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Very very bad location- unpleasant , scary and noisy

    Didn’t take breakfast,

    Stayed in June 2022

  • Reviewed: June 26, 2022

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I bed bugs and had to call an emergency doctor for an allergic reaction. the receptionist tried to help offering another room and paying the antiallergique that I’ve bought before the allergy went worst and need a proper infusion with heavy medicine. not a pleasant situation especially when you’ve booked a separate room.

    Stayed in June 2022

  • Reviewed: June 23, 2022

    10
    First hostel experience and i felt very safe and at home here
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room (6 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    location is just a bit sketch but everyone stays to themself so it’s really nothing to worry about. It also has really good access to train station.

    Very comfortable beds and nice staff ther rooms were super cool and comfortable as well s bathrooms equipped with nice showers

    Stayed in June 2022

  • Reviewed: June 22, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Even though it is very close to hbf, location is not nice, I did not feel safe arriving in the evening. Lots of noise, not only from the street, but also from the other rooms.

    Personal was helpful and nice common zones Room was comfortable

    Stayed in June 2022

  • Reviewed: June 18, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds were uncomfortable

    Lobby

    Stayed in June 2022

  • Reviewed: June 15, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 1 night

    I like room cleanness and staff or this is open 24/7 hr.

    Stayed in June 2022

  • Reviewed: June 15, 2022

    2.0
    When I last stayed here 5 years ago the premises were in much better condition and it was a better value.
    • Leisure trip
    • Family with young children
    • Basic Twin Room - Shower and WC in Hallway
    • Stayed 2 nights
    • Submitted from a mobile device

    The rundown condition. The shower had a plugged drain anthe water backed into the hallway, which caused the entire floor to smell bad.

    The proximity to Central Station and the friendly helpful staff. The Happy Hour was nice.

    Stayed in June 2022

  • Reviewed: June 13, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom is small

    The atmosphere in the hostels is great and friendly staff

    Stayed in June 2022

  • Reviewed: June 12, 2022

    4.0
    good for meeting people but in a dirty part of town. i would look somewhere else
    • Leisure trip
    • Group
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    rooms were dirty, we had a lot of insects buzzing around. expensive for what we got

    cool lobby

    Stayed in June 2022

  • Reviewed: June 12, 2022

    10
    Exceptional
    • Solo traveler
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 1 night
    • Submitted from a mobile device

    none

    Bar was excellent

    Stayed in June 2022

  • Reviewed: June 9, 2022

    9.0
    Nice & close to the station.
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 1 night
    • Submitted from a mobile device

    Rough surrounding streets, the check-in / check-out can take some time.

    Close to station, nice vibe, clean facility.

    Stayed in June 2022

  • Reviewed: June 8, 2022

    10
    Great Location, Friendly Staff, Clean Hotel
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly Staff, Good Internet, Clean bathroom. Good facilities and lounge for working. Very close to the central station.

    Stayed in June 2022

  • Reviewed: June 4, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    The obvious drawback is the area, which appears to be the worst area in Frankfurt (red light district), however there is something interesting about that in itself. In any case, the hostel is very safe, and if you walk one or two blocks in either direction then you are away from the bad area.

    Great showers, comfy bed. They were making free dinners every night and they were delcious. The common room area is very social, and the beer is cheap (2 for 1 for happy hour). Very close to the train station.

    Stayed in June 2022

  • Reviewed: June 4, 2022

    9.0
    very comfortable room, excellent staff
    • Business trip
    • Solo traveler
    • Double Room - Shower and WC in Hallway
    • Stayed 1 night

    Everything was OK. But the area where the hostel is located is HORRIBLE. It's Frankfurt's Read Lights district, can't be worse than that. However, those people do not bother you, and more importantly, the Hauptbahnhof is 2 min WALKING from the hostel. The room was a little bit noisy (from the street) but not too much. If you are noise sensitive (like myself), the ear plugs will resolve the problem.

    Everything went well. The staff were great, polite, friendly, quick, great young people. I had a double bedroom without bathroom (7th floor) which was clean, VERY BIG and comfortable. The next door WC with shower was clean and modern. There is an equipped kitchen next door on the same floor, there are several supermarkets nearby. The hostel offers a free dinner at 20h, you can give a donation that goes to help the Ukrainian refugees.

    Stayed in May 2022

  • Reviewed: June 2, 2022

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Single Bed in Female Dormitory Room (6 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    being charged paying by credit card

    everything was amazing!

    Stayed in June 2022

  • Reviewed: May 29, 2022

    9.0
    Hostel Excellent - Dead body on corner
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 7 nights
    • Submitted from a mobile device

    Could use a better and cleaner fridge which stank terribly, smelling the stench almost made me hurl, and there was very little place to put a few items. Must be larger AND cleaned more often. No freezer... Ladies do not have enough strong light to apply makeup in any bathroom. Would also help to have a mirror in the room for a quick look before running out. And if there could be an oscillating fan available in each room, it might not get so desperately hot.

    Lovely breakfast, great service by staff, friendly atmosphere, not too loud music could still conduct conversations and enjoy new people.

    Stayed in May 2022

Showing 976 - 1000

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