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  5. Reviews of Five Elements Hostel and Capsules Frankfurt

Reviews of Five Elements Hostel and Capsules Frankfurt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Moselstraße 40, Bahnhofsviertel, 60329 Frankfurt, Germany

#190 of 242 hotels in Frankfurt

Guests' Choice

Review Score

Based on 2112 hostel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    6.7

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.8

  • Free Wifi

    8.1

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Showing 526 - 550

  • Reviewed: January 20, 2025

    2.0
    Traumatic.
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 1 night
    • Submitted from a mobile device

    It feels like a prison, basically. The place is very run-down, and the location couldn’t be worse—you feel completely unsafe in the area where it’s located. The check-in girl was extremely unpleasant, almost yelling at me, and she also yelled at another guest who entered while I was checking in. Honestly, I wouldn’t recommend it to anyone. The most traumatic part was when someone who seemed very unkempt, probably homeless, arrived in my room and grabbed my leg while I was sleeping—it was honestly traumatizing. Personally, I would never return to Frankfurt, and definitely not to this hostel. I stayed here only because my experience in Leipzig at another hostel of this same chain was the complete opposite.

    I didn’t like it at all.

    Stayed in January 2025

  • Reviewed: January 11, 2025

    4.0
    I’ve been to many hostels all around the Europe. For now it is the worst one. Why you cannot have basic curtains? The ar
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    The area with a lot of cr@ck junkies and weird people. Smoking area is not 24/7 and you need to go out there, to these people. No curtains on beds, why? Also, you paying for sheets and need to rent a towel. Living rooms are kinda old and rough. Some rooms stink.

    It has a cool lounge area downsides with free billiard. Shower without dam timers. Kitchen has everything you may need. Free food and beer on some days. Games, guitar, movies on disks. Inside it is safe.

    Stayed in January 2025

  • Reviewed: January 5, 2025

    9.0
    welcoming staff
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 1 night

    The neighbourhood is quite intimidating but I didn't feel unsafe at all

    nice hostel, nice and welcoming people working there. It's tottally worth it.

    Stayed in January 2025

  • Reviewed: December 31, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 1 night
    • Submitted from a mobile device

    The sounds from surrounding this building was too noisy :(

    Good facilities and hospitality.

    Stayed in December 2024

  • Reviewed: December 30, 2024

    2.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room (6 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Chemrging extra

    Stayed in December 2024

  • Reviewed: December 30, 2024

    10
    Clean and secure
    • Business trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    What I didn't like was that some people didn't do the dishes.

    In this hostel, I really appreciated the security and cleanliness, especially during my 3-night stay.

    Stayed in December 2024

  • Reviewed: December 29, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I think air conditioner wasn’t heating the room and there wasn’t a hairdryer. Location is very near Frankfurt main station but it was very noisy during the night . There were many people were yelling. It doesn’t look like safe as alone girl. I learned that around the station might be dangerous

    The room was comfortable and staff was friendly.

    Stayed in December 2024

  • Reviewed: December 29, 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 1 night

    Room is very cold in winter. Location is sketchy.

    Shared kitchen

    Stayed in December 2024

  • Reviewed: December 26, 2024

    9.0
    Worth the money and close to the central station
    • Solo traveler
    • Single Bed in Mixed Dormitory Room ( 6 Adults )
    • Stayed 1 night
    • Submitted from a mobile device

    Good place to chill in the sitting area. Very close to the central station.

    Stayed in December 2024

  • Reviewed: December 24, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Basic Twin Room - Shower and WC in Hallway
    • Stayed 3 nights
    • Submitted from a mobile device

    They even don't allow to have a cup of tea in privat room, ridiculous. And extremely loud during the night.

    Stayed in October 2024

  • Reviewed: December 23, 2024

    9.0
    great value, nice location and friendly staffs
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    wifi not strong, can be improved especially in the room

    Clean room, location near to central station, free coffee and tea.

    Stayed in November 2024

  • Reviewed: December 20, 2024

    3.0
    Beware of the bed bugs
    • Business trip
    • Travelers with friends
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    There were bedbugs in the room. A lot of them. We stayed there for four nights and were bitten all over. It took me a whole day to clean up our luggage to make sure I didn't bring them back home with me. Not to mention being itchy for the next week. We were in a studio with a kitchen annex, and perhaps the room wasn't ventilated properly it still smelled like scrambled eggs for the next two days. A friend who was travelling with us stayed in the dorms and said the lockers in the rooms were dirty, so he didn't dare to place his luggage there.

    The staff was friendly and supportive. It's close to the main train station and has good connection by public transport to other parts of the city, though be aware it's red light district, so somewhat shady area. There's also a supermarket close by. If it wasn't for the bedbug infestation, I'd say the beds and quilts in the studio were quite comfy.

    Stayed in November 2024

  • Reviewed: December 17, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Apartment
    • Stayed 3 nights

    Nice and young staff. Very open minded people. I got the best appartment with a nice view on Mainhatan. Best price The location is what it is but I did not feel unsafe

    Stayed in December 2024

  • Reviewed: December 15, 2024

    9.0
    Clean, great breakfast, close to everything amazing staff.
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (3 Adults) with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    It’s in the red zone but the staff notify me before arrival, so it was my choice in the end.

    Great location close to everything, the staff super helpful, the facilities are clean. The only downturn it’s that the premises are located in the red zone and there is more noise than regular, other then that it’s excellent.

    Stayed in December 2024

  • Reviewed: December 13, 2024

    10
    Joyful inside be careful outside
    • Leisure trip
    • Couple
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    Apart from the location outside the hostel everything is good (which they informed prior booking )

    The staff was helpful rooms were neat bar was good

    Stayed in November 2024

  • Reviewed: December 12, 2024

    4.0
    Disappointing
    • Couple
    • Basic Twin Room - Shower and WC in Hallway
    • Stayed 1 night
    • Submitted from a mobile device

    Asked to pay extra charges

    Stayed in December 2024

  • Reviewed: December 12, 2024

    9.0
    Very comfortable sleep and a very helpful checkout time.
    • Leisure trip
    • Group
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 1 night

    There was no easy place to put my bag, or at least I could not find. If I had to stay for longer would be hard to organize my clothes inside my own bag. There was a locker but I was not able to open it.

    The bed and bed set was pretty good. And the curtains were amazing! The shower area looked pretty clean and a lot of space to shower, much better than most hostels. The check out at 12h is the best part, I could really sleep and rest well, please keep it like that. The common area is amazing and I could leave my backpack there until 20h before getting my train - unexpected for such a nice price. Best cost benefit I have ever been.

    Stayed in December 2024

  • Reviewed: December 8, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Good

    Stayed in November 2024

  • Reviewed: December 7, 2024

    2.0
    I wish i had found another place.
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room (4 Adults)
    • Stayed 9 nights
    • Submitted from a mobile device

    Cleanliness

    The location is nice because its right in front of the train station but thats the only reason...

    Stayed in December 2024

  • Reviewed: December 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 1 night
    • Submitted from a mobile device

    City tax and bedsheet tax

    Breakfast was 7.5 euro

    Stayed in December 2024

  • Reviewed: December 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Basic Twin Room - Shower and WC in Hallway
    • Stayed 1 night
    • Submitted from a mobile device

    nothing really all was good

    Cozy Room and Elevator

    Stayed in November 2024

  • Reviewed: November 30, 2024

    9.0
    Delightful!
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room (6 Adults)
    • Stayed 1 night

    Nothing!

    The employees were very helpful. The complimentary coffee, tea and biscuits offered were a plus!! The location was perfect and better than I expected.

    Stayed in November 2024

  • Reviewed: November 26, 2024

    5.0
    Overall good - but the rooms are musty/smell bad
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 3 nights

    Biggest problem is dampness/moldy smell. Because the bathrooms aren't open to the outside, the humidity stays in the hallway and that isn't aired out either, and if you don't open the windows in the rooms it makes the rooms smell too. It's suffocating, so we had to open the windows even in the winter to air things out. Other than that you have to pay the city tax (2 euros/day) and sheets (3 euros total) but those are built into the booking price - you just pay that portion in person. The deposit for the key (2 euros) is also annoying but fine. Beds are a bit rickety so if you get unlucky with your bunkmate you are doomed.

    I think the location is pretty good. Red light district yes but there were just some people outside and strip clubs and things like that in the area. I felt fine and there were lots of lights at night. 4 min walk to train station was great. They have a giant lobby with lots of chairs and free coffee/tea/water. Last night we stayed they had free crepes which was nice. Each bunk has a power outlet and a light, as well as a little shelf.

    Stayed in November 2024

  • Reviewed: November 26, 2024

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The next day my wife discovered that she had been bitten all overnight by bed bugs. And we were charged 6 euros for the bed linen. This is unacceptable!

    The location is central but keep in mind that is not the best looking district in Frankfurt. Stuff is polite and ready to help. Big apartment.

    Stayed in November 2024

  • Reviewed: November 22, 2024

    10
    Exceptional
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room (8 adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Stuff was amazing.

    Stayed in November 2024

Showing 526 - 550

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