A/C was not great

Very clean and great location, breakfast was a wonderful addition

Stayed in September 2024

Nothing

Great location, great facilities, perfect for group visits

Stayed in September 2024

Room Air Conditioning was bad.... was very warm to our liking.

Breakfast and Location was Good.

Stayed in September 2024

no parking available any where

location near stadium

Stayed in July 2024

We had bed bugs in our room so we asked for another room. Black mold in the bathroom. No safe deposit box in the room. Pillows are thin. Sink wasn't draining properly. Breakfast is pretty basic, average quality, the omelette is a weird , hard sponge which we couldn't eat. So we had to settle with bread, butter and cheese sandwich. Will not return, can't recommend the hotel overall.

Good location next to metro

Stayed in September 2024

Limited amenities, bad breakfast

Location

Stayed in September 2024

Nobody from your staff payed attention or provide any help asking about broken hair drayer. We got to the concert with wet hair.

Stayed in August 2024

Nothing. Dorm style perfect for groups.

Convenient location at the metro station, excellent value for price, very comfortable with great breakfast.

Stayed in September 2024

Lovely ❤️

Stayed in July 2024

Unfortunately we had hotel staff walk in without warning not once, but twice in our two day stay. As a group of girls, that was very concerning. The second time it happened, some of us were only partially dressed. Instead of knocking to let us know housekeeping was outside the door, they just opened the door and popped their head in. There was also a significant amount of mold in the bathroom, as there were no windows and the ventilation was poor (thick layer of dust covering the fan). The air conditioning also did not seem to work properly.

The location was perfect, close to what we needed and easy to get around with the underground right outside the door. The breakfast was nice. Our room was relatively comfortable and clean.

Stayed in September 2024

-

It was modern and nicely designed, everything clean. We enjoyed the breakfast.

Stayed in August 2024

On the last night of our stay (1st of Sep) at 22:30 all of the sudden someone opened our room door. The frontdesk had marked our room as early check-out and given a key to another guest. So if we weren't back in our room at that time, someone else would've had access to our belongings. I went down to the frontdesk to see what was up with that; the first staff member understood my confusing but couldn't fix it so called for help of her manager (I presume). This manager just kept speaking in German to me even though I spoke English with the other staff member and I even replied to her in English every time. This manager was also very short with me, said that the issue was resolved and wanted to sent me on my way back up, without acknowledging the severity of the situation: it was at 22:30 at night, someone was showering & I was in bed already. After I said all that she just dismissed me with a €5 voucher for a drink in the bar... I'm still baffled at her indifference, so I guess this is a recurring fuck-up of theirs. -- The parking garage situation is also terrible, if you arrive on time there's a lot of space but after 18:00 it seems pretty impossible to find a spot. They do have a lot of EV charging spots but the system to charge there is a mess, you need to get a specific charging pass which costs €20/day (regardless of how much KW you take) on top of the €20/day for parking in the garage. After you're done charging they would like you to move to a regular parking spot, but they oversell the parking garage and there weren't any other spots left... my suggestion would be to let people use their personal charging pass and have reserved spots in the garage to prevent this. -- Also the pillows are very thin, went to ask for another pillow (or another) the frontend desk manager said they didn't have any different ones and the whole hotel was out of extra pillows.

The rooms look very modern and clean. The location next to the metro station was really good, and the metro's went very often! -- Breakfast was crowded but lots of choice! -- There's a lot of EV charging spots in the garage (the system to use it is a disaster tho, see the "didn't like part")

Stayed in September 2024

Location is great, right next to the public transport. Clean rooms, nice staff and great breakfast. 😊

Stayed in September 2024

Breakfast food is too exposed and too many people in the area and some taking food directly with bare hand. I could see flies hovering over some of the food. The bedroom, when I checked in late night, did not have shampoo (bottle was emptied), the towels are old, the shower water temperature oscillated cold and hot and there was leakage from the bathing area, wetting the whole floor mat. AC was also not cold enough even though decreasing temperature up to 19C.

Location is very good, easy access to

Stayed in August 2024

We wanted to stay longer 😢.

So co-operative and helping. Very nice hotel.

Stayed in August 2024

Good breakfast, very close to Metro station.

Stayed in August 2024

Rooms were very hot, no air conditioning althought there should have been! Beds in the four person room were not great, mattress uncomfortable, sheets terrible and pillow was just small and baggy.

Breakfast, cleanliness, reachability by car

Stayed in July 2024

The one thing that let down the property was no free water tap or dispenser

Faultless. The staff were warm helpful @ friendly

Stayed in August 2024

The pillows were a little thin and flat - so sleeping wasn't very comfortable. Overall the hotel was very comfortable and pleasant, but they should change the pillows.

I really liked the hotel - it is very modern and pleasant. It is in a very good location, very near to Olimpia Park, and very well connected with public transport - the U-bahn station is in front of the hotel. The breakfast was great tasty, fresh and with plenty of options.

Stayed in August 2024

Some of the reception staff were not helpful. When asking for extra pillows, as only one per bed is given, first we were told that they do not have. When asking another receptionist, they gave us with no questions asked. Lying to the customers is very unprofessional.

How close it was to the U-Bahn.

Stayed in August 2024

No air conditioning in room. Got switched to another room, that didn’t work either, was told no other rooms available, which I have a feeling was not true. After talking to maintenance, they’ve known about these rooms, I don’t need A/C , but is was 92 degrees out. For my troubles they refunded me 10%. Which got me a subway ride to the beer garden. Will not stay here again

The breakfast was very good

Stayed in August 2024

Same breakfast

Location, equipment

Stayed in August 2024

We experienced bed bugs and A “technical glitch with the lights in the room” I quote the lady at reception

Food was good

Stayed in August 2024

Breakfast didn't have a huge variety, and was a bit chaotic, but it was OK.

It was very good value for money. The location is a bit outside the center, but there's a subway station right outside the hotel that takes you there directly. The hotel is clean and super comfortable. The room was quite large, more than enough for 3 people.

Stayed in August 2024

In our room nothing was working properly: we wanted to sleep but couldn’t switch off the lights because the switches were broken - so we had to pull out the card that turns on the electricity in the room - so without electricity we couldn’t charge our phones, use air conditioning or use lights if needed. Window blinds were not working as well (even with electricity). Shower door didn’t close properly and was leaking. Hairdryer worked for 30 seconds and switched off, I had to wait for 15 minutes to get another 30 seconds of working hairdryer. So basically my hair was wet. It was so many people waiting on the reception, waiting for breakfast - long lines, long waiting time. The breakfast was very basic and took a long time because of the long lines. Our room wasn’t ready for us - we had to wait.

Location near the metro, view from the window

Stayed in August 2024