The bed was very hard, and a very thin pillow.

Nice and clean room. Windows that could be opened. Ok breakfast. Good staff.

Stayed in October 2023

Parking lots are really messy (spreaded around the parking down the hotel) and expensive for what they provide. Elevators are every tiem superbusy, since there are 3 elevators to 20th floor for the whole hotel. So expect to wait for them. In terms of policies: I booked by mistake wrong dates (Bc booking.com was proposing me by default dates I did not ask for), then after ONE MINUTE I canceled and re-booked with correct dates, after having send a message to booking and the hotel. I have been doublebooked (with wrong dates AND correct one) which made me pay double (200 EUR more is something I really hate). Booking told me to ask H2 to ask to refund me, and H2 answered me that the reservation was done by booking, like this: "Please make sure to contact Booking.com customer service since you have made your reservation through Booking.com site.". So the communication and level of service is really terrible. If they invest one minute more, they could have seen the booking/canceling/rebooking I did in max 5 minutes, and refund me without issues. This reboucing of responsibilities is typical of cheap-companies! So, be aware of it while you book.

Perfect location if you want to see Olympiapark, BMW Museum or Aquarium. To reach the Old City, you need to take the U-Bahn (subway/underground) that is just in front of the hotel. I liked also the quietness in the rooms and the size of them. Nice view over the Olympiapark and Allianz Stadium (far away but visible). Checkinh has been good, as well the checkout. Breakfast was adequate for what you pay: everything there: continental and english breakfast.

Stayed in October 2023

N/A

I found that the staff were supportive to everyone especially when we struggled to speak German. All of the services at the hotel had been clean unlike prior experiences which was great for a first time experience in Munich.

Stayed in October 2023

Very clean and modern. Right near a metro station making getting into the centre of Munich very easy. Included breakfast is large and has a good variety, fresh food constantly being rotated in. We stayed during Oktoberfest so prices were inflated but it was still better value for money than a lot of other accomodation offered at that time.

Stayed in September 2023

Nothing

Location is good and breakfast is good, the price is not cheaper especially during October festival. Though room is small, you can sit outside hotel restaurant to enjoy the festival.

Stayed in October 2023

It would have been useful for at check in for them to be explained how to use the air conditioning and requested an extra pillow that never came.

Loved the location, very close access to u bahn. Clean rooms and linen change daily. Breakfast was great!

Stayed in October 2023

Staff came into the room twice (!) in the morning (before 10). Imho an absolute no-go. The little door lock button apparently does not do anything.

The room was ok, good bed, nice bathroom and with decent hardtop floor.

Stayed in October 2023

No free parking for hotel guests (18€ per day)

Great value for money (breakfast included) Big breakfast options Modern interior U Bahn directly in front of the hotel Dinner options until 1am Fast WiFi Fast request replies

Stayed in October 2023

The house cleaning is every two days even if I didn‘t opt for it.

Location and breakfast

Stayed in September 2023

Our sink clogged, we called the reception & they mentioned that they'll get someone to come check right away, which is great & all except the part where no one came up at all. The pillows also have barely any content in them to require such big pillow cases.

The room is sleek & we liked that our 4-pax room have separate toilet & shower rooms. The hotel location is impeccable.

Stayed in September 2023

room was very small. sheets and bathroom weren't very clean. air-conditioner stopped working.

breakfast was good. close to u-bahn station

Stayed in September 2023

Would love to see a gym added and self serve laundry services.

Location is perfect for easy travel

Stayed in September 2023

It's uncomfortable. Because The 2th floor bed guard broken. And There is not a refrigerator.

Good location.

Stayed in September 2023

Can be a little crowded in the mornings, no fault of staff however.

Very clean, staff very helpful, breakfast is amazing.

Stayed in September 2023

-

Very comfortable, clean, and near station

Stayed in September 2023

Location, underground parking (18€/day), breakfast, overall nice and spacious room

Stayed in September 2023

Beds were not that comfortable

Location, Restaurant, Staff, Cleanliness

Stayed in August 2023

The room needs a Kettle, sometimes I need to drink tea or coffee and had to buy. The cleaning staff didn't refill the soap in the shower even thought we asked, and had to use the one in the sink. The towels were accumulating in the room.

Great location, super comfortable room for 4. Breakfast was good enough. Very clean. It's right in front of the subway station. Very quiet and great environment at night in the restaurant.

Stayed in September 2023

Clean hotel, nice room and great staff - would personally like to thank Gurdit Singh at the concierge!

Stayed in September 2023

Not enough space for clothes.

Stayed in September 2023

Could be cleaner

Mostly everything

Stayed in September 2023

The breakfast room at 9am was totally overcrowded. It looked and sounded like a school dining room - lines for coffee, juice and food everywhere, loud people. This was not the atmosphere I like to have during breakfast !

Stayed in August 2023

Pretty good experience overall. Would be nice if they allowed earlier check-in but I guess all hotels are going to 3pm as earliest.

Good location. Just 100 feet from a subway entrance that takes you right to wherever you want to go.

Stayed in September 2023

The canteen was very crowded during breakfast time. The hotel is a bit far from downtown but the subway stop is exactly in front of the entrance. Hence, that should not be a big problem.

Nice Hotel, clean rooms and a wide range of choices for breakfast.

Stayed in July 2023

Very expensive parking in hotel for residents.

The breakfast.

Stayed in July 2023