Smart residential location, main station less than 10 min walk away. Modern upmarket hotel, staff very friendly and extremely helpful especially Sophia and Layla who went above and beyond to make our short break extra special with their local knowledge and recommendations for sightseeing, dinner reservations and local transport networks. An early check in, superior room upgrade and the large super comfortable bed were very much appreciated following our early morning arrival into Berlin. Thanks also to Reception and Catering team for arranging a lovely packed 'breakfast to go' for us on the last morning due to our 6am check out. Overall a fabulous weekend and we would certainly recommend KPM Hotel and Residences for a business or leisure visit to Berlin.

Stayed in March 2025

In a business park area with no shops/ATM nearby, good if you want somewhere quiet. Breakfast OK but service provided by outsourced Vietnamese restaurant, language barriers with staff made ordering challenging

Decent quiet location, lovely rooms and service

Stayed in March 2025

Nothing. Everything was excellent

Everything

Stayed in March 2025

The hot water did not work one morning. I was there for business and it was a big problem for me. The room is not as big as it shows in the pictures. A pillow menu can be good detail at a hotel with a price like this- on the higher side-

Helpful staff, modern design, great breakfast, clean rooms.

Stayed in February 2025

10-day stay over new year in a beautiful room with a balcony. Great location, excellent facilities (gym, sauna, games room, roof terrace), and incredibly helpful and welcoming staff. Thank you for a wonderful stay. Highly recommend.

Stayed in January 2025

I was there in a cold January and I felt as though the corridors were all overheated; even with the heating in the room turned off completely, it was warm and the air was very dry.

Great hotel, very nice and stylish rooms, very quiet, fantastic staff. Windows can be opened.

Stayed in December 2024

N/A

Such an awesome Team looking after us and the room was amazing.

Stayed in January 2025

The bathroom was rather small compared to the room although it was perfectly functional with a nice shower with great water flow. There is room for certain improvements, particularly in terms of ventilation : the one in the bathroom is noisy and there is no air exchanger. We pointed out that the air in the room was heavy and musty and the only solution offered was to open the window. Not ideal for Berlin's cold, rainy winters. Also, the housekeeping would benefit from being more thorough, the rooms were clean except for the floor which is not washed often. We actually found that out after wiping some water the floor after, as suggested, opening a window to change the air in the room ! A pillow menu would be a good idea

KPM hotel & residence offers excellent value for money. It is a modern and very well soundproofed hotel. Our room, a deluxe suite, was very large and had plenty of storage space. The bed was comfortable and the kitchenette offers is useful if you plan to not eating out every night. Perfect for a week's stay. The hotel restaurant Dong A is serving a substantial breakfast buffet in the modern. Though generally decent some of the pastries were rather dry. That being said we had dinner there one night and it was actually very good. The location is a neutral factor here. It’s not located near many sights but it’s very close to the Tiergarten S-Bahn that gives you easy access to everything in and around Berlin. Of note though it’s located (as it’s name would suggests) on the KPM porcelain manufacture which is worth a look. In the summer time the proximity of the Tiergarten would make it a great option for runners in my opinion

Stayed in December 2024

Nothing except leaving!

Everything! The best sleep ever!! Loved the bathroom floor being heated! The staff were very friendly and were more than happy to speak english to us (which is much better than our german im afraid to say!) Nice quiet location, short walk to tiergarten station for easy acess to berlin centre!

Stayed in January 2025

There was one staff member at the hotel reception who was less friendly and did not smile as much. On the other hand, most of the team was outstanding—extremely pleasant, helpful with every question and issue, and consistently providing excellent support.

A high-standard hotel, conveniently located very close to Tiergarten Park and the S Tiergarten station. There are two cafés near the hotel. The rooms are impeccably clean, and the housekeeping staff responded promptly to every request and need. The reception staff provided excellent service and maintained a warm, friendly demeanor throughout.

Stayed in January 2025

Everything was perfect

We really enjoyed our time there.

Stayed in December 2024

Friendly front desk staff was very attentive and kind! The rooms were exceptionally clean and spacious. Beds were comfortable. Exactly what we needed for a little getaway.

Stayed in December 2024

Room service was weekly, twice a week would’ve been preferred

Staff was great and accommodating, property was clean and had a great atmosphere.

Stayed in December 2024

As advertised in booking there's a small kitchen in the room which was closed and not allowed to be used, first day we wake-up to find worm on bathroom "see picture " the bed sheets wasn't changed unless you asked them to do , last 3 days no hot water , tv not working, and informing the hotel management doesn't change anything.

Location was good

Stayed in December 2024

Nothing not to like

The hotel was only a few stops by the S Bahn from Mitte Berlin and everything you’d want to visit. The staff everywhere in the hotel were welcoming and friendly. The room was very clean, spacious and beautifully presented . The bed was comfortable and it was so quiet at night with NO external noise. I would highly recommend this exceptional hotel. I also need to say that the restaurant attached to the hotel was outstanding and we ate there 3 out of our 4 night stay . 5 stars !

Stayed in December 2024

Literally nothing

The service is Perfect and the location is quiet.

Stayed in November 2024

Staff was very helpful, room very spacious and an excellent location.

Stayed in November 2024

Freindly and helpful staff, great facilities, great location

Stayed in November 2024

Bed was firm..would have preferred medium.

Excellent facilities, fabulous staff. One of the best hotels I have stayed in, in years.

Stayed in November 2024

Perfectly furnished and very stylish hotel. Very clean, very quiet, very tasty breakfast. The hotel perfectly located in a very quiet district, near S Bahn station. Well trained staff.

Stayed in November 2024

Alles modern und innovativ

Stayed in November 2024

There seemed to be some miscommunication between the front desk and housekeeping. We asked for some items or services that didn't arrive, or else we had to ask the front desk multiple times for it to be delivered to the room. However these were minor items so didn't impact the comfort of our stay much.

Helpful and friendly staff available 24 hrs, the entire hotel was beautifully clean and well kept. Loved the happy hour popcorn and sparkling wine and use of the gym, sauna, laundry and rooftop. Also enjoyed the smart TV and coffee machine in the room. Our room was spacious and well equipped for our two-week stay.

Stayed in October 2024

The WhatsApp system for ordering room service was slow

The room was suberp

Stayed in October 2024

Cleaning service is sometimes late in the day and if you don’t realise to push the button, your room won’t be cleaned.

Stunning modern rooms. Nice bathroom. Nice lounge area.

Stayed in September 2024