The pillow was too soft and the blanket too small for the bed. In my case the location was not very good because I had activities in Overhausen. Overhausen is not well connected with this hotel because probably you will need to go to the center of Mulheim and then something else, if you are not by car or taxi.

The hotel in itself is very nice. The common areas are great and I had a big room. Easy to check in and easy to check out. The common areas has games, and also a auto service kiosk that you can use with drinks and snacks.

Stayed in March 2025

The room was very basic, the bathroom quite small, lighting was simplistic and not particularly practical. There was a bar/lounge area with some vending machine approach, and no staff/or good vibes. For what seems a newly renovated hotel the room design and features are very poor.

It was a simple trouble free stay and we didn't see any staff for the 2 nights, nor many other hotel guests.

Stayed in January 2025

Need bit more info when you book. As if there is no people there is no one to ask ...and who designed the shower...? Im athletic man but was hard to be there.... imagine a large person in there will be nightmare...🫣

The hotel is something from the future with no staff whatsoever... the room was very nice..like your own apartment... 100% recomend to try.

Stayed in December 2024

The "staff free" lounge was a good idea, except that the drinks / food vending machines were impossible to use with credit cards or cash. So no food or drinks for us! Better accessability of the refreshments would ahve been great.

Very clean, nice lounge and the pool table was excellent to unwind in the evenings. Free tea in the lounge was also very nice and a very convenient location to get to Essen.

Stayed in November 2024

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all went well

Stayed in November 2024

Perfect location for a stopover during a long car journey. Car charger in the hotel car park worked out great, I could charge overnight. Nearby is a large retail park (5mins walk) to stock up on essentials and get food. The rooms were a good size, we had 2 adjoining, which was perfect for us.

Stayed in August 2024

Check In was a little chaotic. But could be solved easily.

Stayed in July 2024

The wifi could have been better. There were a few areas in the hotel room that had much weaker connection than others.

Location was good and very close to a bus stop and many supermarkets and other stores. Also a very nice and easy check out process.

Stayed in June 2024

The bed didn't appear to have a mattress cover and the plug in the bathroom was damaged.

Room was large, clean, and had all the amenities described. It was easy to use the code to get in.

Stayed in June 2024

Feels old and tired

Price, easy access, free parking

Stayed in June 2024

the wifi keeps cutting off every couple minute

easy, comfort, clean

Stayed in June 2024

Stylish (business) hotel with spacious room plus game room, fitness room. You get a code for hotel door + room door and that works perfectly. Only thing: there is no staff. Maybe I'm old-fashioned but I like to be welcomed + supported by actual people

Stayed in May 2024

I didn't like the breakfast. As a Muslim the breakfast I order, I was not able to eat it. Also I had no chance to choose. Thus I give the breakfast a big thumbs down

That you can do everything alone and no staff were needed

Stayed in April 2024

To small shower cabin

Nice room ,very comfy bed,quiet,priv parking. Very nice place

Stayed in April 2024

I needed some information so I called the number that was shown in the hotel. They literally hung up on me 3 times without saying a thing.

Big plus is that you can go straight to your room using a pass code. No need to do the regular check in at the front desk like a regular hotel. It was clean and quiet. A lot of parking space. The bed were nice and rooms were big enough.

Stayed in March 2024

They have charged breakfast for two persons however I have booked room for single person. They have not returned excess charge amount for breakfast.

Hygiene room

Stayed in March 2024

Nice hotel. It took us a while to get the payment system for the snacks to work since there is no staff in the hotel.

Stayed in January 2024

Elevator was out of service for 2 days

No personnel, but it did work:)

Stayed in March 2024

The room was spotless, as well as the whole hotel. Weirdly, there is no hotel staff, but you must consider it - it is different and could also be a great added value. The great advantage is the possibility of getting breakfast early - on our request, we got it around 06 am.

Stayed in February 2024

It is "strange" that no stuff is available for face-to-face conversation.

The property is spotless and newly furnished (perfect beds).

Stayed in February 2024

The room we stayed in was in a floor (maybe the only floor) that had no direct elevator to the floor. The shower was nice but the water got out at the bottom, so we always had to use one of the towels to dry up (we got new ones daily though)

Nice lounge area and overall everything is recently renovated. Checking was online and you just get a key code, but the process was easy without issues.

Stayed in December 2023

The pillows could have been a bit harder (were actually too soft)

Nice location, onsite free parking with charging facility for e-auto, digital checkin, Games and Gym, nice coffee with digitised vending machines, sound proof windows

Stayed in December 2023

There is no front desk or other personnel in the hotel, but due to a technical issues we have met the manager (who was really kind) and we actually also saw some cleaning staff. It feels a bit special almost science fiction-like to stay there without any staff (who helped us with a lost item!). We also didn't need the personal touch for our one night stay, but I can imagine that this is not for everyone.

The nice breakfast was delivered in front of the room and you can get your hot drink from downstairs with the voucher. The location was excellent (around the block there is a huge shopping mall and loads of restaurants in the neighbourhood). What we also liked a lot were the games that we could play there (without any additional costs) like a video game machine, digital darts, table football and pool. If you are thirsty you could get a drink via an online paying mechanism. It's cleverly done.

Stayed in November 2023

Breakfast is same everyday, no other choice. There is no front desk clerk at this hotel, so help requires calling or emailing. It is a 100% self-service hotel. It was quite novel for me to experience it for the first time. So if you want to experience this new type of hotel service, you can come and try it.

There are many supermarket nearby, room is comfortable, service is good. There is no front desk clerk at this hotel, so help requires calling or emailing. It is a 100% self-service hotel. It was quite novel for me to experience it for the first time. So if you want to experience this new type of hotel service, you can come and try it.

Stayed in November 2023