Very nice familiar atmosphere!

Stayed in September 2024

Bedroom facilities very basic, no aircon, window opened out onto scaffolding. Pillow way too thin

Restaurant food and service was very good Superb dessert and bread. Service from waitress very attentive Mini bar prices best ever but didn't use as dined in restaurant

Stayed in July 2024

Nothing

Lovely Restaurant, great food, nice staff.

Stayed in June 2024

Thanks a lot for the hospitality, I recommend this hotel in you go to Gelsenkirchen. Thanks also the stuff for be in tune with the guests!

Stayed in June 2024

nice place, we enjoyed our one night stay. Good restaurant for dinner options, breakfast was nice as well. for us an option to charge the car was essential, comes at extra fixed coat of 25 eur though

Stayed in May 2024

Nothing

Hotel La Scala is near to center of Geilserkirhen, Westphalian University of applied science, have a good breakfast, Italian meal and very nice owner. If you are businessmen, professor or person who love small , intime hotel, than is definitely La Scala.

Stayed in April 2024

The breakfast was good and typical of what you would expect.

Stayed in April 2024

Was a little bit hot in the room with no fan or air conditioning.

Good location, restaurant look lovely and the breakfast was really nice. Staff very friendly and welcoming, WiFi was good and was ample street parking.

Stayed in April 2024

smell in room from restaurant from down

Stayed in October 2023

Excellent restaurant and breakfast

Stayed in August 2023

There is no elevator and the room was on the first floor. Being Monday, the restaraunt was closed so we had to find a restaraunt in the town centre

The breakfast was fine with a good selection and choice to suit all tastes

Stayed in October 2023

The restaurant was not open monday evening

The breakfast was very good

Stayed in September 2023

However, there are a couple of areas where there is room for improvement. Firstly, the room temperature was uncomfortably warm during our stay. We had to resort to leaving all the windows wide open to try and cool down the room. It would be beneficial to have better temperature control options, such as adjustable air conditioning or fans, to ensure a more comfortable environment for guests. Secondly, it was disappointing to find that there was no complimentary water in the room. This is a small but important amenity that is commonly expected in hotels. Having complimentary water readily available for guests would be a nice gesture and greatly enhance the overall guest experience. Addressing these issues would significantly improve the comfort and convenience of the stay, allowing guests to fully enjoy their time at the hotel.

I would like to express my heartfelt appreciation for the exceptional service provided by the hotel staff. Despite arriving at the hotel late in the evening at 10 pm, they went above and beyond to accommodate us and even prepared a delicious meal for us in the adjoined restaurant. This level of dedication and customer service truly exceeded our expectations. The rest of the staff at the hotel were also incredibly friendly and welcoming. Their warm and approachable nature made us feel right at home. They were always ready to assist with any questions or requests we had, which enhanced our overall experience and left a lasting positive impression. Another standout feature of our stay was the tranquil and quiet location of the hotel. It provided a peaceful and relaxing atmosphere, allowing us to unwind and rejuvenate after a long day of traveling. We were pleasantly surprised by how peaceful the surroundings were, contributing to a restful and uninterrupted sleep. The highlight, however, was the option to sit outside for breakfast. It was such a joy to start the day in the fresh air, enjoying a delicious meal while taking in the surroundings. The outdoor seating area provided a lovely ambiance and added another delightful aspect to our stay. We are truly grateful for the outstanding hospitality provided by the hotel, from the late-night meal to the friendly staff and peaceful atmosphere.

Stayed in August 2023

Lack of kettle, tea, coffee and mugs. It is good to have one in the room and not to go down to pay E3.00 of one of each.

Size of the room and cleanliness.

Stayed in August 2023

No one about to speak to. One of the beds was missing a top sheet and it was late by the time we found out. There was only an emergency contact number and as we had an early start we we just decided to use the bed as it was.

Location was ideal for us, breakfast was good.

Stayed in June 2023

The room was very much on the minimal side. Lack of tea/coffee making facilities in the room was a disappointment. This would be a big plus for most people I'm sure if you were to provide this. We only stayed the one night so this wasn't really a massive issue.

was a good location for our work. Restaurant was lovely, really nice food. Comfortable bed. Bathroom was clean and a decent size.

Stayed in May 2023

Very friendly and efficient.

Stayed in March 2023

The staff couldnt speak English, so communication was difficult. We started our breakfast around 10 and the options were limited.

The room was clean and pretty big. The restaurant was closed during our stay, but looked great. Breakfast was very good.

Stayed in July 2022

It appears that there are only three parking spaces on site for hotel and restaurant use. However, on street parking was available.

Friendly Staff. Adequate breakfast. Restaurant good for evening meal. Very accomodating in allowing use of restaurant for a morning meeting.

Stayed in June 2022

Very noisy in the evening from the restaurant downstairs. Sink in the bathroom was blocked. Toilet had internal leak and was noisy all night long.

Restaurant downstairs was good, but fully booked and I could not get dinner on one of the nights. And there was nothing around

Stayed in March 2025

Staff didn't seem to speak much English, Breakfast options very poor. Room was a little underwhelming. Staff didn't seem that friendly. Not very welcoming.

Nice quiet location, restaurant in hotel looked nice and a Pub just round the corner. Fairly close to Movie park. Rooms a good size

Stayed in October 2024

LACK OF A/C and not even a portable fan to cool the hot air. We were on the 2nd floor and t he temperature in the room exceeded 30C . Staff not speaking English. No bottled water provided by the hotel. Also no information from Booking.com that hotel is being refurbished and no rooms on the first floor available due to this. I have difficulty walking, so it was very hard to climb to the room. I noted that despite being a Genius 1 level i didn't get any discount for this stay. Can you explain why, please?

Hotel is clean, good breakfast and close to the motorway

Stayed in August 2024

I can't say that I didn't like anything. The only downside is that the hotel is located about an hour from Gelsenkirchen main station. However, the location itself is great, within walking distance of Sankt Urbanus Kirche. Tram 302 and then bus 383 will take you from the station to a stop near the hotel.

Clean and comfortable rooms with an Italian restaurant just outside. The breakfast was absolutely amazing, served in a traditional Italian style.

Stayed in June 2024

Nothing, perfect stay.

Fantastic hotel. The staff were incredibly friendly, the rooms were comfortable and clean, and the food in the restaurant was great - both the pasta they dished up for us with no fuss at 22.30 after the football and the breakfast included in the price of the room. We came for the Euros, so booked what we thought was a cheap and cheerful hotel that would fit the bill, safe to say La Scala far exceeded expectations. (They also let us stay and do a couple of hours work in the restaurant after checkout which was incredibly helpful).

Stayed in July 2024