Reviews of Motel One Stuttgart-Hauptbahnhof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
32 Kriegsbergstraße, Stuttgart-Mitte, 70174 Stuttgart, Germany
#11 of 141 hotels in Stuttgart
Guests' ChoiceReview Score
Based on 1563 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
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Comfort
8.9
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Location
9.1
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Facilities
8.6
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Staff
8.9
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Value for money
8.3
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Free Wifi
8.6
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Reviewed: September 19, 2022
Van
Singapore11 Reviews5.0“Perhaps this hotel for business traveler. Will not recommend for anyone on vacation.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
The room is too small for one person, have to upgrade to bigger room to pack our luggage. There is no kettle, have to go down to lobby to ask for hot water.
Didn't order in house breakfast
Stayed in September 2022
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Reviewed: August 17, 2022
Sascha98
Switzerland6 Reviews3 helpful votes4.0“Terrible management destroys the hotels potential”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The communication of the hotel is terrible! When we arrived at 7pm the lady at the frontdesk told us we need to pay again because we arrived after 6pm, but booking.com listed the checkin until midnight... So we payed again and tried to contact the hotel via booking.com, no response, then booking.com tried to reach the hotel several times via calls and emails, all were left unanswered. This is just as bad of a management as it gets and should NOT happen in a hotel of that size. Furthermore the rooms were not soundproof at all and we got woken up by out neighbors watching tv. Then in the morning some random guy walked i to our room even though we had the do not disturb sign on the door, we do not know to this day if he was an employee or whoeverm Horrible experience and that was on my birthday... Can not recommend that Hotel, find something else, you will be much happier.
The bar was lovely, and the barkeepers were amazing!
Stayed in August 2022
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Reviewed: August 16, 2022
Mohammad
Italy67 Reviews7 helpful votes1.0“i would have give -10 if I could . just save your nerve and money and go somewhereelse. with 146 euro I paid I could g”- • Business trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
1) NO PHONE in room so for talking to reception you should put your clothes and go down . 2) beds and sheets full of hairs even the second room we got had some many hairs on sheets and pillows. 3) stinky rooms 4) poor poor poor breakfast. 5) smallest Room ever I seen . 6) dirty bathroom and even dirty dispenser of soap 7) no room service at 10p.m,so any thing you need you should go by yourself and ask from reception
Stayed in August 2022
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Reviewed: August 14, 2022
Erika
Lithuania21 Reviews2 helpful votes5.0Fair- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfasts.
Stayed in August 2022
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Reviewed: August 10, 2022
Fe
Germany10 Reviews3 helpful votes4.0Disappointing- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Stinky carpet
Stayed in August 2022
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Reviewed: June 5, 2022
Asma
Germany1 review5.0Fair- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room size, air conditioner, water bottles
Stayed in June 2022
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Reviewed: June 1, 2022
Richard
Portugal75 Reviews8 helpful votes5.0“sign up for Motel One frequent traveler plan and stay at a different Motel One”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
way too much construction around the property making walking forever under construction central station horrible Wi-Fi was very bad
Stayed in June 2022
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Reviewed: May 22, 2022
Arlestig
Sweden1 review3 helpful votes3.0“Impolite and ill-mannered”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
We had a late check-in, the guy in the reception was super unfrendly and impolite. He said that we didnt had a reservation even when we showed him the booking nr, the receipt and the redrawl from my bank. He wanted a print screen of my account to his mail. I have never heard of something like this before. Worst reception I've been through.. Also was blaming booking.com and that we should contact them?! If it wasnt for the late check-in, i would have left..
Rummen & hotellet i helhet var fräscht & modernt, men mottagande drog ner allt. Det gick inte att njuta av.
Stayed in May 2022
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Reviewed: May 6, 2022
Ellawyso
United States84 Reviews19 helpful votes5.0“Too small for even a small family”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
Breakfast was overpriced so we opted to eat out instead. The room is microscopic, we literally could barely fit ourselves, our 1 year old, 2 medium suitcases and stroller in - and once we were in, we were always bumping into something. The room does not offer a refrigerator (which I wish we had noted in advance) as we did have some perishable items for our toddler to munch (mainly yogurt). Overall, overrated for what they actually offer.
This property was clean and the staff were professional, but beyond that there is not much to recommend it for a family. Staff did ensure we had a crib, which was very much appreciated. I think it's better for singles or couples in Stuttgart for an overnight.
Stayed in April 2022
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Reviewed: December 11, 2023
Anonymous
United States1 review8.0“Comfortable place to stay near city center”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Located very well near central train station. Room was nice with good finishes. Bed was comfortable.
Stayed in December 2023
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Reviewed: October 25, 2023
Anonymous
Singapore5 Reviews7.0Good- • Business trip
- • Solo traveler
- • Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
No water cattle, no slippers.
Good location and clean.
Stayed in October 2023
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Reviewed: September 4, 2023
Anonymous
Switzerland1 review10“Very impressive:)”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Even though we had a small room, it looked amazing and felt big. The bathroom is wow!
Stayed in September 2023
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Reviewed: May 16, 2023
Anonymous
Turkey1 review10“danke schön!”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
I guess, non.
the design, food, people were exceptional. Also the location!!
Stayed in April 2023
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Reviewed: July 30, 2022
Anonymous
France15 Reviews5.0“very good overall but staff at reception was not”- • Business trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The journey could’ve been very good but unfortunately one of the employees at reception (average guy with a beard) was really awful to me : I asked to get back my luggage as I had a train to catch and the guy started shouting at me in front of all the people that I should’ve came earlier (which I didn’t know because to me you can get your luggage whenever you want) and he said that I need to do the line but I was about to miss my train. How is it possible to treat a customer like that just for getting Back luggage which would have taken 5 seconds. I am really sad to put a bad rating because everything else was very good. I believe a customer experience is end to end. So not because the person is leaving that he is not a customer anymore. Now I know that I would never come because of this shaming experience 😣
Stayed in July 2022
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Reviewed: April 29, 2025
Selina
Germany1 review8.0Very Good- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
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Reviewed: April 28, 2025
Magda
Germany8 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
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Reviewed: April 24, 2025
Ankit
United States1 review8.0Very Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in April 2025
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Reviewed: April 20, 2025
Jinan
Lebanon6 Reviews9.0“Fabulous! Modern, clean, the interior design is stunning. Staff is amazing”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in April 2025
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Reviewed: April 14, 2025
Siriporn
Thailand29 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Travelers with friends
- • Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in April 2025
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Reviewed: April 14, 2025
Elk
Australia9 Reviews7.0Good- • Business trip
- • Group
- • King Room
- • Stayed 1 night
There are no comments available for this review
Stayed in April 2025
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Reviewed: April 11, 2025
Janet
United Kingdom44 Reviews8 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in April 2025
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Reviewed: April 9, 2025
Alexandra
Germany8 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
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Reviewed: April 4, 2025
Stefania
Switzerland7 Reviews9.0“Nice”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
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Reviewed: March 30, 2025
Ido
Israel21 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2025
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Reviewed: March 29, 2025
Evangelos
Greece4 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
