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  5. Reviews of MY CLOUD Transit Hotel - Guests with international flight only!

Reviews of MY CLOUD Transit Hotel - Guests with international flight only!

Terminal 1, Gate Z25, 60549 Frankfurt, Germany

#94 of 241 hotels in Frankfurt

Guests' Choice

Review Score

Based on 354 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    6.7

  • Free Wifi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2025

    9.0
    With a long flight and long layover, it’s worth it!
    • Leisure trip
    • Couple
    • Economy Double Room Day Use ( 8 am - 6 pm )
    • Stayed 1 night
    • Submitted from a mobile device

    Very comfortable, clean and quiet. A little pricey but not enough to prevent staying there. We got much needed rest after a 11 hr flight with an additional 7 hr layover.

    Stayed in April 2025

  • Reviewed: January 28, 2025

    9.0
    Wonderful
    • Business trip
    • Group
    • Economy Double Room Overnight ( 6 pm -8 am)
    • Stayed 1 night

    Not much really. Again, quick an easy step to stay in during a lay over.

    I stayed at this hotel multiple times already. It's convenient for an overnight stay due to the connecting flights. Clean, easy to get to, convinient.

    Stayed in January 2025

  • Reviewed: January 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Economy Double Room Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Tiny and pricy.

    A better place to sleep than at the gate during a long layover.

    Stayed in December 2024

  • Reviewed: December 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Economy Double Room Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    The space was quite small for 2 people, and the shower has a glass wall. It was also quite expensive but we didn’t have any other option in the transit area of Frankfurt airport.

    The reception staff was great, our flight was diverted back to Frankfurt airport and they were very helpful. They also allowed us to check out later, since our rebooked and then delayed flight was at 3PM.

    Stayed in December 2024

  • Reviewed: November 30, 2024

    9.0
    refreshing airport sleep
    • Leisure trip
    • Family with young children
    • Double Room with View Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    why the glass door to the toilet, just why?

    sound proof walls and windows, come bed, nicely prepared for a stay with baby

    Stayed in November 2024

  • Reviewed: November 15, 2024

    7.0
    It was a good experience and I love the place
    • Family with young children
    • Double Room with View Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Light system, it should have a regulator or at least 2 system to make less brighter

    It had a hair dryer and beds

    Stayed in November 2024

  • Reviewed: October 16, 2024

    8.0
    Nice and comfortable but too expensive
    • Leisure trip
    • Solo traveler
    • Economy Double Room Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Very expensive to what you get, the room is very small.

    Clean and very organized

    Stayed in October 2024

  • Reviewed: September 19, 2024

    8.0
    Having a place to stay inside the international corridor was ideal. The room was comfy
    • Leisure trip
    • Solo traveler
    • Double Room with View Overnight ( 6 pm -8 am)
    • Stayed 1 night

    The only small drawback (as others have pointed out) was the silly design of the mirror and cupboard above the sink which almost blocked the sink, making it rather difficult to brush ones teeth!

    Having a place to stay inside the international departure corridor was ideal. The room was small but comfy and clean.

    Stayed in September 2024

  • Reviewed: September 18, 2024

    9.0
    Excellent
    • Business trip
    • Couple
    • Economy Double Room Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Some fruit for sale at reception would be great Oranges or apples??

    Didn’t see any breakfast on the property. I did make a coffee though.

    Stayed in September 2024

  • Reviewed: August 21, 2024

    7.0
    In general met expectation, clean and function, a good option for long haul flight
    • Leisure trip
    • Family with young children
    • Double Room with View Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    The air-conditioning seems not being able to adjust so room was quite warm at night. The signs at the airport which direct to the hotel was misleading and we had to ask around, we met a couple of others also got lost in the airport.

    Overall met my expectation as a transit hotel, good location and no need to go outside of the airport, small room but you have all essential things you need.

    Stayed in August 2024

  • Reviewed: August 18, 2024

    9.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room with View Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean, very quiet

    Stayed in August 2024

  • Reviewed: July 22, 2024

    7.0
    Convenient place to stay for overnight layover
    • Leisure trip
    • Couple
    • Economy Double Room Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Checking closes at 10 pm and our flight was delayed so we only just made it.

    We had an overnight layover so a convenience stay.

    Stayed in June 2024

  • Reviewed: July 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Double Room Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Price...

    Clean and comfort

    Stayed in July 2024

  • Reviewed: June 30, 2024

    8.0
    Great location past security
    • Leisure trip
    • Solo traveler
    • Economy Double Room Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Lobby area was small and crowded. Sink in bathroom was too close to the mirror. Difficult to wash one’s face and brush one’s teeth without hitting one’s head against the mirror and without getting the floor wet.

    Location past security. No need to go through security again before going to one’s international flight. Free coffee and tea in the lobby area.

    Stayed in June 2024

  • Reviewed: June 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with View Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Price at @$300/nite.

    Nice to be able to grab some shut eye between long layover. Very easy to find . Modern, but small. And somewhat pricey.

    Stayed in June 2024

  • Reviewed: June 12, 2024

    9.0
    It is very convenient to rest if you travel oversees with very good noise proofing.
    • Leisure trip
    • Family with young children
    • Double Room with View Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Very high price

    Convenient location, cleanliness, easy accessibility, sound proofing, staff

    Stayed in June 2024

  • Reviewed: June 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with View Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Stayed in May 2024

  • Reviewed: May 31, 2024

    9.0
    Nice
    • Leisure trip
    • Family with young children
    • Double Room with View Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Location, as not many staff in the airport knew about the hotel nor its location

    The staff and facilities were fantastic and made us felt welcome!

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Economy Double Room Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Got in very late and no food stations open in the terminal. Would have been nice to have a larger selection of food or snack available.

    Within the airport grounds and very close to my departure gate.

    Stayed in May 2024

  • Reviewed: April 26, 2024

    9.0
    Beautiful runway views in a quiet room. Buy meals before checking in.
    • Leisure trip
    • Solo traveler
    • Double Room with View Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    I went online for the contactless checkout. I have a compromised immune system, and I wanted to avoid contact with as few people as possible. It was anything but. I still had to wait at reception, give my passport, and interact with the reception. I had also booked a room with a view. I was initially given a windowless room, faraway from the reception in a lengthy, labyrinthine hallway, which I found unacceptable, especially since I am disabled. The reception desk apologized and gave me a nearby room. Also, the hotel should alert their guests, particularly those with mobility issues, in advance that there are no nearby restaurants, and two purchase a meal before reaching the reception desk. The closest restaurant was a 10 minute walk away, which is nearly impossible for me, especially in the late evening. The snacks offered by the hotel were Ramen and chips, both of which I cannot eat because they cause inflammation and me trigger a flareup of one of my autoimmune diseases. Additionally, why not supply guests with the key card that allows changing the thermostat of the room? My room was too cold for me, and no matter the correct buttons that I selected, the temperature remained the same. I had to request the reception desk to come help me. Unfortunately, I had to walk to the reception desk, since there was no way to request help from the Front Desk, other than walking over in person. There really is no assistance for those with disability concerns, especially those with limited energy.

    The view was exactly what I wanted in an airport hotel, accessible directly from Terminal 1. It was quiet, spotlessly clean, efficiently planned out, and the bed was comfortable. I liked the free coffee/cappuccino/hot chocolate.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Great place to stay if you have a morning flight. You have to pass through security with a passport and boarding pass an
    • Leisure trip
    • Solo traveler
    • Economy Double Room Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    The Frankfurt airport terminal 1 is huge, has multiple levels and multiple branches. The terminal signage is very poor, making it hard to easily find the hotel which is tucked away on a top floor. The elevator to the entrance is all the way to the back of one of the Z gate branches at gate Z25. The elevator is insured by a passenger gate that can be so crowed with people one has to pass through a vast sea of travelers wait to board a flight. Once your find the elevator all is fine. The hotel would do well in giving detailed step by step directions to gate Z25, because it is not easy to find from the lower levels of the Terninal.

    Proximity to flight gate, hotel within airport terminal for international flight. Rooms are well equipped and comfortable and quiet.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    8.0
    Great location for an overnight stay in the transit area.
    • Leisure trip
    • Solo traveler
    • Economy Single Room Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are very small. You can hear footsteps all day and night long. Not sure if it’s from the lobby area or other rooms.

    Location in Terminal Z was excellent for my next days flight.

    Stayed in March 2024

  • Reviewed: February 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with View Overnight ( 6 pm -8 am)
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive compared to room size and without breakfast.

    Clean room, kind staff, comfortable location inside the airport. Coffee and tee offered without charge.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    9.0
    Very convenient for a short overnight stay, The room is extremely tiny, but it works!
    • Business trip
    • Group
    • Double Room with View Overnight ( 6 pm -8 am)
    • Stayed 1 night

    There need to be instructions for guests who are going to arrive late, as the route that you need to take to get to the hotel is complicated and not the one that is clearly marked.

    Stayed in January 2024

Showing 1 - 25

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