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  5. Reviews of Premier Inn Frankfurt City Centre

Reviews of Premier Inn Frankfurt City Centre This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7 Elbestraße, Bahnhofsviertel, 60329 Frankfurt, Germany

#27 of 239 hotels in Frankfurt

Guests' Choice

Review Score

Based on 705 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.5

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.8

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2025

    7.0
    Nice
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff Room Proximity to every spot

    Stayed in April 2025

  • Reviewed: April 4, 2025

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very Good

    Stayed in March 2025

  • Reviewed: April 1, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Overall a great experience. Comfy rooms, closer to the central station and all the other attractions such as the iron bridge, shopping mall, and so on. It would be helpful if you could have adapters to charge the devices of the guests.

    Stayed in March 2025

  • Reviewed: March 31, 2025

    10
    Great hotel superfriendly staff
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    A bit dodgy neighborhood if you take a wrong turn out of hotel.

    One of the nicest staff I´ve experienced. Clean room and comfy beds, like the idea that u have to ask for housekeeping and not always knock on door in the morning. Great bar and sitting area. Good location short walk to train and many resturants nearby.

    Stayed in March 2025

  • Reviewed: March 30, 2025

    9.0
    Great service
    • Business trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location

    Stayed in March 2025

  • Reviewed: March 30, 2025

    10
    Very comfortable and helpful staff, we would stay again.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My wife felt un safe at night outside on the street.

    We didnt have the breakfast, but it looked good

    Stayed in March 2025

  • Reviewed: March 25, 2025

    10
    Fantastic hotel with very friendly staff
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was on a reasonable street but a few streets over there were some adult entertainment stores

    Extremely clean, delightful staff, well priced, easy to park our car, and worked for our family of 4

    Stayed in March 2025

  • Reviewed: March 21, 2025

    9.0
    Lifesaver
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Convenience, staff are helping and free store luggage after check out

    Stayed in March 2025

  • Reviewed: March 18, 2025

    8.0
    Nice and pleasant place to stay
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Atmosphere outside/on the streets in the evening/night felt little uneasy as we were told to be alert to personal belongings as some on the streets may approach in the night. We got to know that the street was closer to red light area which was not clear while booking the hotel on booking.com.

    Nice room, centrally located with 5 minutes walk to the main station (Hbf) and 10 minutes walk to the river side and old town which is beautiful. Range of multi cuisine eating options/restaurants outside on the streets and in the old town area. Having stayed at Premier Inn several times in the past in some other cities/countries, it was broadly and satisfyingly good.

    Stayed in March 2025

  • Reviewed: March 18, 2025

    10
    Short and sweet
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    N/A

    Stayed in March 2025

  • Reviewed: March 17, 2025

    8.0
    Great location, friendly helpful staff.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, super clean, fab receptionist who helped book a table for dinner, big choice for breakfast.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    10
    Excellent bang for your buck with safety impeccable customer service
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The TV in English. The TV had no sponsored English channels. We tried but it never worked in English

    Vanessa, Nadi, Florian provided exceptional customer service. They were always willing to help us navigate Frankfurt in English. They are definitely an asset to your organization and I would strongly encourage and support any travels speaking English to strongly consider your establishment. As single females this hotel provided not only comfort but safety.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    N/A

    THe breakfaast options were really good. enough choices for someone to get day started. I enjoyed the coffee machine and options.

    Stayed in February 2025

  • Reviewed: March 3, 2025

    8.0
    All in all all very good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 5 nights

    We were 5 nights and for us it would be good to have various breakfast, at least every two days as it was a little bit boring to have every day the same offer of breakfast. It would be recommended to change maybe two kind of food (for example instead of scrambled eggs, fried egg or instead of " Bratwurst, Seitenwuerstchen"...)But all in all acceptable and fine (just as a remark)

    Very good location as City center was only 10-15 min far away by foot, so no public transportation was needed. The room was very clean and we could decide if room should be cleaned every day or not (change of towels, etc.) Breakfast was OK.

    Stayed in March 2025

  • Reviewed: February 24, 2025

    8.0
    Comfortable hotel in great location.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    Some coffee in the room would have been welcome. Air conditioning could be controlled but didn't do what it was told. This would be irritating if staying for multiple nights.

    Superb location. Comfortable room. Clean and modern facilities.

    Stayed in February 2025

  • Reviewed: February 23, 2025

    7.0
    Good
    • Business trip
    • Couple
    • Standard Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not worth the price

    Clean, confortable,

    Stayed in February 2025

  • Reviewed: February 21, 2025

    8.0
    Good value for money
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Great location. Property is in good condition: nice and clean. Very friendly staff. Good breakfast.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    facility, staff location

    the location, value , clean. breakfast was light American and Continental

    Stayed in February 2025

  • Reviewed: February 18, 2025

    10
    Convenient to walk to central of attraction
    • Business trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property is using motion sensor to switch on the light. It is good to have energy saving but it should turn on certain light for brightness.

    The location is near to the train station. The receptionist is helpful and provided good information during our stay.

    Stayed in February 2025

  • Reviewed: February 17, 2025

    10
    Loved it and will be back in April
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was perfect

    Everything the hotel was spotless and the breakfast was very satisfying planning my next trip in April. The night staff of girls were soo helpful the day staff could take a leaf from their book.

    Stayed in February 2025

  • Reviewed: February 13, 2025

    10
    Very great stay in total staff was great specially the manager susane and the receptionist osama 👌🏻 , made you feel at h
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location

    For the price we paid it it was great location we got around fast and everything we needed was just there beside us or the one street down , also close to the fair exhibition place it was one stop from the main train station

    Stayed in February 2025

  • Reviewed: February 10, 2025

    8.0
    Great hotel for short stay and where you are close to city center
    • Business trip
    • Couple
    • Standard Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    No water in the rooms as complementary

    Location and cleanliness

    Stayed in February 2025

  • Reviewed: February 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights

    Without shared-kitchen and laundry room...

    Easy to find delicious foreign food in the surrounding area.

    Stayed in February 2025

  • Reviewed: February 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The neighbourhood isn't really quiet and clean but it never really bothered us.

    There was absolutely nothing we didn't like about the property. The room is clean, bed and shower is comfortable. The location is awesome. It's pretty much walking distance to every tourist attraction in Frankfurt.

    Stayed in February 2025

Showing 1 - 25

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