Congressplatz 2, St. Pauli, 20355 Hamburg, Germany
#86 of 367 hotels in Hamburg
Guests' ChoiceBased on 1227 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.6
Staff
8.8
Value for money
7.9
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 25, 2024
Francis
BelgiumGreat value for money. One downside was the lift we could hear through the vent. Otherwise very silent.
Stayed in July 2024
Reviewed: July 25, 2024
Eser
TurkeyHaving paid parking and the parking lot had tight turns for long, wide vehicles.
The location was nice and clean
Stayed in June 2024
Reviewed: July 22, 2024
Catherine
United StatesThe garage is very cramped with a low ceiling. We got a large dent in the trunk of our car and it was hard to maneuver in and out of spaces.
Great location, beautiful view and clean sheets.
Stayed in June 2024
Reviewed: July 19, 2024
Marc
IrelandNo swimming pool
Good clean rooms, central location.
Stayed in July 2024
Reviewed: July 15, 2024
Mette
DenmarkLack of chargers for electrical cars 😠
Style and space
Stayed in July 2024
Reviewed: July 13, 2024
Luis
GermanyMaybe a bit expensive.
Location and facilities.
Stayed in May 2024
Reviewed: July 9, 2024
Merja
FinlandThere's not much room for clothes, only a few hangers.
Location is great, next to Planten un Blumen-park and Dammtor station. City center is within walking distance. The room was nice and beds comfortable, pictures of the room are realistic.
Stayed in July 2024
Reviewed: July 9, 2024
Douglas
GermanyEverything was basically perfect until one lady (she was bussing the tables) tired to rush me out of the dining room at exactly 10:30 while I was still finishing my coffee and my wife was grabbing a bit of fruit to top off an otherwise excellent breakfast. We were left alone to finish our meal afterward, but it did unfortunately put a little negative vibe on an otherwise perfect stay.
Perfect location, wonderful view, everything was very clean and in good repair. Most all of the staff was friendly and helpful. A beautiful view of the city and the Planten un Blomen park. Convenient parking which the hotel validated to make it quite cheaper than standard city parking prices.
Stayed in July 2024
Reviewed: July 3, 2024
Med
IraqThe bathrooms are in need of modernization and renovation..
Stayed in June 2024
Reviewed: July 1, 2024
David
GermanyThe only issue was the screen around the shower. It let a little water out, so we sometimes had to sacrifice a towel to mop it up.
Fantastic room, spacious, large and comfortable bed, coffee machine is always a great bonus! The view was great too. Almost no complaints - we were very happy with it.
Stayed in June 2024
Reviewed: June 29, 2024
Sezhiyan
SingaporeNA
Great location, service...
Stayed in June 2024
Reviewed: June 29, 2024
Lisbeth
United KingdomWe are doing a road trip through northern Europe and have stayed in a number of hotels, this was the first hotel where we came across a member of the Reception staff who was curt to the point of rudeness. I would like to add that the staff we saw in the morning were very pleasant and efficient. In addition to this, service at the restaurant was extremely slow.
Location was good. Room was clean and comfortable.
Stayed in June 2024
Reviewed: June 29, 2024
Andy
United KingdomIt was noisy and they seem to be music playing from somewhere til after midnight. Also the shower rail was very loose and I was worried it was going to fall off the wall. would’ve been useful to have a paper menu or instructions in how to use TV how to book food as if you’re not technically minded or do not have a smart phone you’ll find things very very difficult. A few more complimentary gifts would be nice like a couple of biscuits to help with your tea and coffee.
The book was very efficient and the staff are friendly. The breakfast was exceptionally good. The hotel was very clean. It
Stayed in June 2024
Reviewed: June 26, 2024
Tamar
GeorgiaAll was good.
Location was great, bed was comfy, staff perfect.
Stayed in June 2024
Reviewed: June 24, 2024
Alexander
RussiaThere is no working restaurant (kitchen) after 22.00. Only room service. Not very comfortable.
Stayed in June 2024
Reviewed: June 20, 2024
Vinu
United Arab EmiratesThey can improve the dinner menu and portions. The main course had no side dishes, so they had to be ordered separately.
I travelled with my husband and 14-year-old daughter. And it was the first time we had travelled without a hotel reservation due to last-minute arrangements. Guess what? It proved to be one of the nicest stays. Thanks to Thorsten, the manager on duty, was fantastic. The hotel was almost completely booked due to UEFA EURO 2024, and Thorsten exceeded our expectations. There are lessons to be learned from service industry professionals who take their brands to the next level. We enjoyed their breakfast, which included a fantastic spread. The train station is conveniently located near the hotel, as is the popular botanical garden.
Stayed in June 2024
Reviewed: June 10, 2024
Sofia
PortugalOverall really nice hotel. Location is very convenient. View from the bedroom was really beautiful.
Stayed in June 2024
Reviewed: June 4, 2024
Craige
SwedenThe breakfast buffet was ok and just very standard kind of business offering.
The gentlemen who checked me in and was also the same gentlemen who checked me out, extremly polite and helpful and very engaging. A very good start at check in and check out. Hotel good faciilites and room had everything and more that you needed. Very happy.
Stayed in June 2024
Reviewed: May 27, 2024
Tamotsu
JapanVery convenient for S-bahn and U-bahn stations. We can get nice views from the room.
Stayed in May 2024
Reviewed: May 22, 2024
Luca_praga
Czech RepublicThe hotel is nice, the location is ok, I would take a hotel closer to the center the next time, however the metro station is very close so no big deal
Breakfast was amazing, also the view from the room was nice. The gym in the hotel was nice, I didn't try the sauna but there is a SPA so it's another plus
Stayed in February 2024
Reviewed: May 21, 2024
Yngvar
SingaporeBreakfast is a zoo
Staff very friendly and attentive - recognised as repeat traveller and special attention awarded
Stayed in May 2024
Reviewed: May 20, 2024
Ahmed
DenmarkRoom size. Clean hotel . Good breakfast. Great location. Friendly staff
Stayed in May 2024
Reviewed: May 18, 2024
David
United KingdomClean, relaxing, comfortable
Convenience to city centre
Stayed in April 2024
Reviewed: May 16, 2024
Kareen
NetherlandsParking is bit expensive for the hotel guests.
Radisson Blu has a good name and good service and perfect location and good food. This is a place to be . I will definitely recommend Radisson Blu.
Stayed in April 2024
Reviewed: May 15, 2024
Stefan
GermanyThe coffee maker in the room is a bit old style, kettle with instant coffee (superior room). Long queues at the reception desks. The parking deck is in disarray and tiny parking boxes for those that were not taken out of service. All electric car wallboxes were out of service. Requests sent to the Hotel ahead of time stood unanswered while at the same time I received repeated notification (5!!) I should not bring my kids into the room (my kids are adults and were not traveling with us), unless ordering a crib for extra cost.
The location is great, the view from the room was great.
Stayed in May 2024
Lucca, Italy
Skala Kallonis, Greece
Split, Croatia
Naples, Italy
Karés, Greece
Road Town, UK Virgin Islands
Ko Mook, Thailand
Zagreb, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content