Wish there were more towels available and blankets for use in the spa area. Also some warm tea would be nice and not only water to drink

A lovely property. The garden was lovely to walk in. Though wish there was more to enjoy. The spa facilities are great

Stayed in January 2025

Unfortunately, there was a bad smell coming from our bathroom - and especially when you used the shower. The water pressure was also extremely low. You expect a hotel of this level to have good water pressure! It was also quite disappointing that the spa should be open until 9pm, but the staff started closing everything down early. We tried to take a swim at 8:45 and the pool was already covered. So much for our nice winter swim!

This hotel is very beautiful, and such a fantastic room! The restaurant also has great food and service. The spa area offers so many different types of Saunas- and we loved that!

Stayed in January 2025

Nothing to complain about

Me and my girlfriend spent a weekend at Schloss Fleesensee for her birthday. Everything was perfect: staff was very kind, rooms were big, clean, with very comfy beds. We really enjoyed the outdoor heated pool and all the different types of sauna (24, 60 and 90 degrees) Breakfast was also very good: a nice buffet with a lot of options, from savory to sweets. Big shoutout goes to Milan the bartender, we really enjoyed staying at bar, chatting with him while he made us very tasty cocktails. Overall a great experience.

Stayed in December 2024

Nice and calm environment. Very good breakfast with plenty of choices.

Stayed in July 2024

No sea view

The entire estate.

Stayed in July 2024

Nothing negative about the property. The location is very quite and spacious and you don’t experience a fully booked hotel. But in the neighbourhood some locations quite touristy.

Very nice atmosphere in the castle and facilities. Extremely nice SPA which has been extended and offers very comfortable facilities. The room was quite, comfortable and relatively big. Perfectly located close to both Berlin and Hamburg.

Stayed in July 2024

Dinner was very good but it was a buffet that costs 49 euros. Staff should warn about the options before making a reservation.

Great room and fabulous breakfast. Hotel is basically a beautiful castle located in a quiet village. There are many things to do in and around the hotel.

Stayed in June 2024

Everything

Stayed in September 2023

Beautiful place. Comfy and quiet.

Stayed in July 2023

The beautiful castle, the location, silence and discrete service gives a feeling of being welcomed guest. Even with a fully booked hotel it never feels crowded.

Stayed in August 2023

Breakfast, reception staff

Facilities, esp. Spa, Spa staff

Stayed in July 2023

- it would be nice if the second sauna (Außenbereich) would have had also 90 degrease Celsius. Besides that, everything just awesome!

Breakfast was super delicious, as well as the dinner at Orangerie!

Stayed in July 2023

Very expensive but nice

Very nice spa, staff, room, food.

Stayed in April 2023

Nothing - it was all excellent!

It was a beautiful building with excellent staff who looked after us so well!

Stayed in March 2023

The inner decoration is quite out of fashion and for such a beautiful historical place, the aforementioned decoration doesn't suit it at all. It should be more classical and elegant and less "modern". The options on the menu for vegetarian and/or vegan customers is quite, quiet poor. For being a place so far away from any kind of urban centre, this is rather quite unfortunate and needs to be addressed as soon as possible.

It was very comfortable, specially the spa and pool area were very well designed and accessible. The personnel was friendly and helpful. Location was quiet and close to Nature.

Stayed in July 2022

nothing to add

loved the location and the staff attentions !

Stayed in August 2022

some staff seem not well trained with payment and knowledge of the hotel

chargers electric car improved

Stayed in June 2022

The quality of the food at dinner and breakfast was not stellar as expected for such hotel. It was good, but especially the dinner buffer, had several letdown (maybe also because was a buffet... i.e. meat or fish were dry because they stayed out too long...).

The rooms, the location, the spa, the swimming pool... everything is beautifully renovated and very comfortable. The staff is very friendly. The stay was extremely relaxing.

Stayed in June 2022

Considering this is a 5 star hotel, the staff was not well training and not very service-oriented and polite. I would have expected a higher level of service

Great property and very good spa facilities.

Stayed in December 2024

Food was honestly not at the level we were hoping for at this price point, the vegetables and fruits were either dry, or not ripe - they were definitely at least 1-2 days old when we were served them. The room stated that they had air conditioning (and it was the main reason we chose this resort), but it was weak, and not particularly cold. It led to a very humid uncomfortable night. If you're a golfer, this is probably a fantastic resort, but we won't be back to this area.

Staff were extremely helpful and polite, the grounds were stunning to walk on, and the pool was very clean and well maintained.

Stayed in July 2024

Reservation manager did not try to find solution. She was oriented on profit only

very poor for the price we had

Stayed in October 2023

Service was only okay for the price, not very child friendly unfortunately but I understand the need to relax child free but good to know for parents with babies

nice rooms and good breakfast

Stayed in July 2023

rooms were simple and bathrooms dated. room service menu was very limited: sandwiches and salad

spa area was lovely. restaurant a la carte options were limited but very good.

Stayed in May 2023

Facilities is a bit dated and could use a remodel and some renovations. The food was below par, especially for the price.

Nice location.

Stayed in July 2023