Staff barely interact with guests, you have to sign in on some tablet. So it's not easy to ask them about things or get more information. Also, a light fitment fell from the ceiling and hit me in the face while I was asleep. No damage done but still not a good way to wake up. I guess it was a rare accident though...

Ok hotel, near large brewery.

Stayed in May 2022

Great staff, good location, cool rooms, nice breakfast

Stayed in July 2022

The only thing I did not like was that the 'desk' in my room was so narrow; it was not very comfortable to work at. The glass shower door may not be convenient if you're sharing the room (depends on who you are sharing with I guess :-) ).

This is a great hotel. Super friendly staff, great bed, fantastic breakfast (try the bananabread!) and in a great location, close to the main train station (Hauptbahnhof) as well as the U-bahn but without the hassle of the inner city. There are nice restaurants around and a fabulous ice cream shop. Would definitely stay here again if I get the chance to visit Munich again!

Stayed in June 2022

not for families

good place / nice car park / not bad price

Stayed in June 2022

Rather modest. Parking available only the day after from 14:00

Breakfast price performance Rather modest. Parking available only the day after from 14:00

Stayed in June 2022

location is a little further from the main part of town but the value for money is great.

The room and breakfast were great! the staff were very helpful!

Stayed in June 2022

to many people for to less spots for breakfast now my second time

Style and Location

Stayed in June 2022

sanitary appliances are NOT covered up enough, so you can almost see through the glass wall and watch your roommate while showering or using the rest room. Moreover, the rest room door is the same as any usual bathroom glass door.

it was quite convenient since it's located near the main train station as well as the city center.

Stayed in June 2022

The service was so bad it’s almost impossible to describe. It was a joke shared by a lot of the hotel guests.

Well situated

Stayed in June 2022

Simply excellent!

Stayed in June 2022

Room size and furniture it is not

Location and staff

Stayed in June 2022

Ruby Lily is a clean, beautiful hotel with friendly staff. 9 minutes walking distance from the central station. The beds are quite comfortable, the bathroom is good.

Stayed in May 2022

That I had to leave!

Very modern, relaxing atmosphere, exceptional staff, perfectly located, amazing experience

Stayed in May 2022

clean

Stayed in May 2022

Best service. nice bed everything well thought

Stayed in May 2022

The staff was amazing and extreamly helpul. The room was super coazy and the breafast was delicious

Stayed in May 2022

The "lean luxury" concept doesn't work at all. There is no telephone in the room, no fridge, no minibar, no waste paper basket, no room service and no chair apart from a massively uncomfortable iron stool. The desk is so narrow you can barely put a laptop on it. My internet and TV didn't work, and I had to keep going down to reception as there was no phone. Given the failure of the facilities, I was disappointed not to be offered any form of discount on my bill when I checked out after four nights, particularly as this is my third stay there. It will also definitely be my last. I keep forgetting between stays how much this hotel's failings annoy me, and this time was worse than before.

The staff are great, the breakfast is good and the location suits my needs perfectly.

Stayed in May 2022

No room service received one day and still they did not even change or wash the glasses used in the room, we had to inform reception they did not clean our room so we got fresh towels for the evening and voucher for free drinks. Cosy room very very small, and we got the wheel chair room. No space to put luggage or even bathroom bag. Do not get fresh bottled water, you have to buy.

Staff in the bar/reception was great.

Stayed in April 2022

The staff wasn’t very helpful and it was super expensive

Great room

Stayed in September 2023

The rooms are too small for travellers staying over with large luggage The hotel is positioned more towards a one night stay over or business travel . No space for your bags or to u pack for two traveler’s But the concept of the hotel is great I enjoyed the stay but the rooms impacted on the full value of the stay The reviews I read did indicate the rooms were small but I didn’t expect it to be that small

The location was great It’s near trains and trams . You were close to the city centre and the Oktoberfest. The bar and roof area were well designed and staff were helpful The breakfast was well planned and healthy options

Stayed in September 2023

nothing really. everything was great.

very nice hip hotel in the center of Munich. location was very convenient, between the historic city and the museums. Modern design and comfortable rooms. will be my go to option whenever I visit Munich

Stayed in June 2022

We didn't like service in the bar. Service was very slow and we waited a lot to be served.

We loved location and hotel interior.

Stayed in June 2022

Nothing

Very well kept. Not a single problem all week.

Stayed in October 2023

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025