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  5. Reviews of Ruby Lotti Hotel Hamburg

Reviews of Ruby Lotti Hotel Hamburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1-3 Düsternstraße, Hamburg City Center (New Town), 20355 Hamburg, Germany

#132 of 367 hotels in Hamburg

Guests' Choice

Review Score

Based on 837 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.5

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    7.8

  • Free Wifi

    8.6

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Showing 1 - 25

  • Reviewed: April 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Nest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, the bar is outstanding, the rooms are good enough. The value for money is exceptional

    Stayed in February 2025

  • Reviewed: March 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Nest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The showers had a glass wall directly towards the rest of the room, which we were unable to cover. If you are not a couple staying in the room it is a bit awkward to shower there. A curtain to cover the area would be highly appreciated for next time.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    7.0
    Good stay lovely staff
    • Business trip
    • Solo traveler
    • Nest Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows are terrible unfortunately I could not sleep on them very very poor

    Great location great value

    Stayed in March 2025

  • Reviewed: March 5, 2025

    9.0
    Excellent location perfect staff
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A little small room and transparent shower cabin

    Very polite staff Very good location

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    All good all together.
    • Leisure trip
    • Solo traveler
    • Nest Room
    • Stayed 2 nights

    the mattresses a little hard. first time coming into my room the mirror was not clean (bathroom) and the shower door had major calk/ drop visibility. Glass should be totally clear and clean. Didn't know what all the buttons were for the toilett...?!

    breakfast great

    Stayed in March 2025

  • Reviewed: February 28, 2025

    8.0
    Good value for money.
    • Business trip
    • Solo traveler
    • Lovely Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location.

    Stayed in February 2025

  • Reviewed: February 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing missing is a mini fridge

    Stayed in February 2025

  • Reviewed: February 19, 2025

    8.0
    excellent
    • Leisure trip
    • Couple
    • Captain’s Room
    • Stayed 3 nights

    the breakfast are is small.

    Everything was good.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    The so called self check in. First, let's face it. The owner has saved some penny by outsourcing the task of the recepcionist to the guest itself. The guest is doing the job that recepcionist does in other hotels. Second, the program itself is a disaster. So clumsy and unintuitive.. One has to type in things other hotels can get from the reservation, but here for some unknown reason they cannot. The interface is so annoying and soon drives the guest to type in whatever..just to get over it asap. This is not smart in no way. The cheapest IT solution one could find? Third, this way the very first impression is ruined. Strange strategy. Rooms are small. Smaller than you expect. And there are hundreds of examples out there how to organise small rooms. This is not the best example. To get from the reception to the WC one has to go through 6 (!) doors. Really?! Matrace in our room was long since beeing crying to change it. Strange sounds from hallway. Sound isolation not great. Result - intentions are good and stylish, but it is so obvious that the investor is so eager to get back his investment by saving on labour, IT, designers and matraces... At the end it feels like a very budget hotel which it definetly is not meant to be. It feels like shopping at AliExpress like places... Overall - disapointment.

    Location is great. Canal view. Building itself looks good. I liked elements of style. No doubt, it is stylish and modern. A lot of nice and stylish places in area to have breakfast. More interesting and noticable cheaper than hotel itself. A lot of exotic tv channels. In a way - interesting. Heating works well.

    Stayed in February 2025

  • Reviewed: January 12, 2025

    9.0
    Great location
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    The sink and shower are in the middle of the room. If you‘re not staying with your partner, this is definitely a no go because you don’t have any privacy. I honestly don‘t get the idea behind these concepts… It seems to be more and more hotels are integrating these “modern” designs which are not practical and they don’t make sense to me.

    The location of the hotel is excellent - just a short walk to the S-Bahn stop Stadthausbrücke and to the city center (Jungfernstieg). The interior design of the lobby is modern and appealing.

    Stayed in January 2025

  • Reviewed: January 3, 2025

    9.0
    Great location and fun atmosphere!
    • Leisure trip
    • Solo traveler
    • Nest Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The floors were a little worn and the bed was a bit hard, but that’s all!

    The location was amazing. I had such an easy time getting to and from the airport via the S1 train, and it was within walking distance to many points of interest during my trip. The downstairs bar was very cozy and comfy and I received a drink voucher when I declined room cleaning during my stay, (no problem since I was only there a few days!) The room was just the right size for me and I loved the shower with the rainfall shower head.

    Stayed in December 2024

  • Reviewed: January 3, 2025

    9.0
    Modern, quirky and centrally convenient
    • Leisure trip
    • Solo traveler
    • Nest Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bit of a rabbit warren but you soon get used to it.

    Amazing location. Excellent breakfast bar. Basic room is a touch small but well appointed, clean and quiet. Staff were excellent. Would certainly recommend and stay there again.

    Stayed in December 2024

  • Reviewed: January 1, 2025

    7.0
    Worth considering in a competitive market
    • Leisure trip
    • Solo traveler
    • Loft Room
    • Stayed 1 night

    I was missing a little bit of the 'polish' that is necessary nowadays irrespective of how fresh / quirky your design is ... couldn't help but be left with the feeling that 'something was missing'. That may, however, just be me.

    OK value, clean and quirky / fresh design approach (that may take itself a little too seriously -- it's hard to force 'cool' / feel authentic). Would nevertheless fall into my consideration-set again. I will say that the sheets were dynamite.

    Stayed in December 2024

  • Reviewed: December 29, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Nest Room
    • Stayed 1 night

    Self- Check-in is great, but if 3 people in the reception are not doing anything at the moment, I do not believe it is necessary to do the check-in alone

    Very cool decoration, nice bar, perfect location

    Stayed in December 2024

  • Reviewed: December 28, 2024

    9.0
    Nice stay with perfect breakfast
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    the untrained personal

    The breakfast menue is awsome. Centrally located with all important sights in walking distance.

    Stayed in December 2024

  • Reviewed: December 23, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not fully clean room and quite difficult navigation within the hotel

    Location & the room close to the water visible from the window

    Stayed in December 2024

  • Reviewed: December 14, 2024

    7.0
    Small room but sparkling clean
    • Business trip
    • Solo traveler
    • Nest Room
    • Stayed 1 night
    • Submitted from a mobile device

    The mandatory self check-in is a bit tedious and not really appropriate considering the higher price segment.

    Central location, great bar, quite small but comfortable and clean room.

    Stayed in December 2024

  • Reviewed: December 14, 2024

    9.0
    Christmas Markets stay
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The mattress was a little too firm and the one pillow was also solid, didn't sleep particularly well unfortunately

    The location is superb! Less than 3 mins from the underground and less than 5 mins from the Town Hall square and shopping areas The staff were all excellent. Loved the quirky decor of the bar area

    Stayed in December 2024

  • Reviewed: December 13, 2024

    8.0
    Amazing location, good quality fot that price
    • Leisure trip
    • Group
    • Cozy Room
    • Stayed 2 nights

    We stayed for 2 nights and our room was not cleaned even once! The pillows were not comfortable by our standards, so we did not feel well rested in the morning.

    The hotel's location is excellent, in the very center. The common areas are well-kept and the hotel staff was very nice and helpful.

    Stayed in December 2024

  • Reviewed: December 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 2 nights

    NEST Rooms are too small.

    Superb breakfast and great location. Very small but a clean room.

    Stayed in December 2024

  • Reviewed: December 9, 2024

    8.0
    Always a good stay
    • Business trip
    • Group
    • Cozy Room
    • Stayed 1 night

    Small rooms

    Great location

    Stayed in December 2024

  • Reviewed: December 3, 2024

    7.0
    Perfect for a short stay in the middle of the city.
    • Leisure trip
    • Group
    • Nest Room
    • Stayed 3 nights

    The room was small and not very welcoming.

    The room was very small, somewhat like a module, with the bed built into the structure of the room. The bathroom was also a part of the room, rather than a separate room of its own. However, everything necessary was included and it was perfectly fine for a short stay. We did not eat at the hotel but the bar was lively with good service.

    Stayed in December 2024

  • Reviewed: December 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Cozy Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Glass pane window for shower in open plan room - a bit "exposed" 😅

    Really nice vibe to the hotel and welcoming staff! Room size is great, very spacious - amenities modern and well equipped. Great location, walking distance to centre and port within 10minutes.

    Stayed in December 2024

  • Reviewed: December 3, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Captain’s Room
    • Stayed 2 nights
    • Submitted from a mobile device

    staff and service

    location and the view

    Stayed in December 2024

Showing 1 - 25

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