Franklinstraße 25, Charlottenburg-Wilmersdorf, 10587 Berlin, Germany
#182 of 529 hotels in Berlin
Guests' ChoiceBased on 484 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
7.9
Facilities
8.3
Staff
8.5
Value for money
8.0
Free Wifi
8.0
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End of dialog contentReviewed: March 11, 2023
Chiara
Germanystaff
Stayed in February 2023
Reviewed: March 10, 2023
Dragana
MontenegroThe location is not the best, public transport is a bit far.
Everything is perfect and spotlesly clean. The room is very niceband the hotel has a very nice vibe.
Stayed in March 2023
Reviewed: March 10, 2023
Matt
SpainUrine stains on the toilet when I arrived. Showers were around room temperature on the hottest setting. Wifi didn’t work at all for laptops, only phones. Staff extremely limited in their ability to do anything, not Accommodating at all. They tried to overcharge me twice because I booked through booking.com
Stayed in February 2023
Reviewed: March 6, 2023
Cristina
MoldovaEverything was great.
Clean, modern, and beautiful hotel. The breakfast was very good. Rooms were cleaned and towels were changed every day. 5 minutes walk to the bus station. Nice staff. You can speak German, English, or Russian at the reception.
Stayed in March 2023
Reviewed: February 25, 2023
Cristiana
ItalyGreat location, friendly staff, confortable room.
Stayed in February 2023
Reviewed: February 24, 2023
Susanna
FinlandNothing specific, one night time receptionist not so smily, but all the others very polite and pleasant.
Very clean, comfortable bed, quiet location. Smiling breakfast staff. I will use again.
Stayed in February 2023
Reviewed: February 23, 2023
Serdar
TurkeyOverall we liked it. Bluetooth speakers were awesome. 4 star hotel.
Stayed in February 2023
Reviewed: February 11, 2023
Gabriel
Germanyvery small room for two person, There is no wardrobe There are two chairs and a table to sit on. There is no mini fridge
Stayed in February 2023
Reviewed: February 1, 2023
Gjorgjievski
North Macedoniathe hotel was very clean and modern, the staff were friendly and helpful and the location was just right.
Stayed in February 2023
Reviewed: December 30, 2022
Lee
United KingdomReception staff were miserable and unhelpful Fire alarm went of at 5:45 in the morning - no communication at all during or after the event , no apology received, not even a free drink in the bar that evening as a nice gesture and to add insult to injury we were dished the morning after fire alarm the dry tough cremated unedible sausages and potatoes ( what obviously set off the hotel fire alarm ), i attach pictures as we can't believe ourselves what happen.There was no hello or smile upon returning to the hotel after a day out in berlin , the young girl was either staring at the computer screen or her phone . We wont be returning to this hotel .
It was clean, breakfast was ok and the breakfast staff were friendly unlike the reception staff who didnt smile or communicate ,
Stayed in December 2022
Reviewed: December 15, 2022
Sebastián
Costa Ricanothing
Everything
Stayed in December 2022
Reviewed: December 3, 2022
Place
United StatesShower flooded room and did not work. Hotel staff didn't care and told me "maybe tomorrow" I had to leave for my flight with no shower. I left a review and was told to contact someone so they could m are it right. Went to desk and was treated even more rudely then the first receptionist. They don't care.
Decor, lobby
Stayed in November 2022
Reviewed: November 29, 2022
Mikita
BelarusComfortable, clean apartments. Good breakfast. Convenient location
Stayed in November 2022
Reviewed: November 28, 2022
Katsiaryna
Poland- absent cupboard
+ modern interior + great stuff + good location + very tasty breakfast
Stayed in November 2022
Reviewed: November 7, 2022
Seve
United KingdomBathroom was abysmal in terms of smell. It was clearly not cleaned before my arrival. Check out is at 12. Was rushed by the staff to leave beforehand and didn’t like it.
Smart technology; good location
Stayed in November 2022
Reviewed: November 1, 2022
Norbert
Italymaybe… there is no private parking... but parking can be arranged on any side of the street... for free but !!! your car is safe..vw, Audi , Mercedes , Maserati …there is a dealerships right next to the hotel
nr1. !!! I don't have a bad word to say !!!
Stayed in November 2022
Reviewed: November 1, 2022
Lia
GeorgiaRoom was great and clean, the main thing was that room was cleaned every morning 💗
Stayed in October 2022
Reviewed: October 31, 2022
Manuela
GermanyRoom is a bit small. Public transport is a bit far away.
Great furniture and quite new.
Stayed in October 2022
Reviewed: October 28, 2022
Katsiaryna
PolandPerfect stay! Room is clean, stylish and comfortable, good breakfast, nice and friendly staff. pizza in the lobby was also nice. the location was great for me because of the office location, so I can’t say anything from tourist point of view.
Stayed in October 2022
Reviewed: October 21, 2022
Aleksei
RussiaI have never experienced such a terrible attitude. I booked a room through booking.com, I made a mistake with the date. I immediately noticed this and tried to transfer it - everything was busy. I immediately requested a cancellation through the app and called the hotel. They said to wait for an answer. In the evening I wrote to the application - they do not answer. Sent an email. The next day I called, only a robot answers, then a gap. I wrote to the application, but all to no avail. As a result, the money was debited and the service was not provided. Extremely unresponsive, like behind a "wall". I do not recommend anyone to live here, you never know what happens, and do not get through and do not write.
Stayed in October 2022
Reviewed: October 17, 2022
Lea
GermanyNothing
Very quiet location, really clean room, comfortable bed, clean bathroom and good wifi. And very helpful staff!
Stayed in October 2022
Reviewed: October 3, 2022
Simona
Italynothing!
new building, very confortable and clean room, super recomended for a nice stay in Berlin!
Stayed in October 2022
Reviewed: October 3, 2022
Milena
Polanda futuristic details that make you want to stay longer
Stayed in October 2022
Reviewed: September 25, 2022
Adriana-andreea
RomaniaNothing to dislike. Maybe a small improvement to add a mini fridge in the room.
The apartment was clean and nicely designed. The staff was friendly and helpful. Also, you get a voucher for refusing cleaning with which you can enjoy drinks downstairs. We also tried pizza snacks and they were tasty. They also have a photo device to take a picture! :)
Stayed in August 2022
Reviewed: September 19, 2022
Neill
GermanyThe staff was very friendly and helpful and the rooms were nice
Stayed in September 2022
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