Reviews of Holiday Inn-the niu, Wave Karlsruhe Oststadt by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Ostring 6, 76131 Karlsruhe, Germany
#13 of 57 hotels in Karlsruhe
Guests' ChoiceReview Score
Based on 162 hotel reviews
8.4Score breakdown
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Cleanliness
9.1
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Comfort
9.0
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Location
8.3
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Facilities
8.7
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Staff
8.5
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Value for money
8.7
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Free Wifi
8.3
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Reviewed: March 24, 2025
Andreas
Germany32 Reviews3 helpful votes8.0“Great hotel in reasonable walking distance to city center”- • Business trip
- • Solo traveler
- • Premium Queen Room with Kitchenette
- • Stayed 3 nights
Fridge made a right ruckus, I had to turn it off to be able to sleep.
The cleanliness was outstanding. Staff were friendly. Everything is really new and in good shape. Noise levels are very low. Getting there by car is straightforward. Grocery shopping in walking distance.
Stayed in March 2025
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Reviewed: March 2, 2025
Ka
Canada4 Reviews1 helpful vote9.0Wonderful- • Family with young children
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
None.
It's very clean & the staff is friendly. Bad was comfortable. Several Grocery markets are close by. A major part of the city is reachable in 20min.
Stayed in March 2025
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Reviewed: March 1, 2025
Csengers
Hungary39 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
Nice, new. Met expectation.
Stayed in February 2025
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Reviewed: March 1, 2025
Katerina
Germany11 Reviews7.0Good- • Business trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Ok, don’t love the decor but fairly new and clean. No amenities whatsoever in the room. Bed is comfy but the pillows are horrible.
Stayed in January 2025
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Reviewed: February 19, 2025
Vipindas
United Arab Emirates58 Reviews6 helpful votes8.0“Good, value for money.”- • Business trip
- • Solo traveler
- • Standard Room
- • Stayed 1 night
All good.
All good. Big reception area and breakfast was too good.
Stayed in December 2024
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Reviewed: February 9, 2025
Milos
Serbia24 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Unfortunately, even though we booked a room with a queen size bed, we got joined individual beds and were told all the rooms included those only, which is something that should be stated on the website.
Nice lobby area, quite clean with heavenly sheets.
Stayed in February 2025
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Reviewed: February 3, 2025
Marcela
Portugal39 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
They have increased the price of having our dog in the room and doesn't give anything, we were expecting at least water bowl for the dog.
Great breakfast, nice service and confortable room.
Stayed in February 2025
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Reviewed: January 6, 2025
August
Italy7 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
There were no chocolate drink lactose free or other dairy products.
You feel safe. Clean. Cosy.
Stayed in January 2025
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Reviewed: December 22, 2024
Bluette
Austria4 Reviews9.0Wonderful- • With a pet
- • Leisure trip
- • Couple
- • Premium Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Loud customers making noise while in the corridors during the night
Great staff, very friendly and helpful
Stayed in December 2024
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Reviewed: December 15, 2024
Aarti
Germany10 Reviews1 helpful vote8.0“Definitely recommend !!”- • Leisure trip
- • Couple
- • Premium Queen Room with Kitchenette
- • Stayed 1 night
- • Submitted from a mobile device
- May be a coffee machine would be good to have in the room if we are paying 120 euros/night. - Kitchenette is given without any utensils. Not even a single utensil was there if you want to heat something up or make a small meal. - Initially we were given a small room , even though we booked a bigger room with kitchenette. We went back to the reception and the room was changed. Mistakes happens though !!
- Very clean , comfortable beds. We took a premium queen room with kitchenette. - Perfect shower area. - Quite close to public transport (tram no 3)
Stayed in December 2024
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Reviewed: December 9, 2024
Jeroen
Netherlands43 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Parking in the street is OK. However parking on the hotel site would better if it didn’t cost 18 euro.
Perfect location not far away from the highway. 24x7 reception. Good beds and clean.
Stayed in December 2024
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Reviewed: December 8, 2024
Basak
Turkey17 Reviews8 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Not easy to find, it is in a complex We have two times driven arround
Breakfast was good Location was ok Staff were very helpfull
Stayed in December 2024
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Reviewed: December 2, 2024
Karla
Ireland8 Reviews1 helpful vote9.0“I recommend it”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
The hotel is very clean, the staff are very kind, the area is very quiet and silent, it is a three-minute walk to the supermarket and 5 minutes to the train station.
Stayed in December 2024
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Reviewed: November 4, 2024
Pedro
Portugal6 Reviews9.0“Recommended”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Not so central regarding restaurants
Very nice stay, staff was great, friendly and helpful
Stayed in November 2024
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Reviewed: October 16, 2024
Koncar
Croatia12 Reviews2 helpful votes8.0“.”- • Business trip
- • Group
- • Standard Queen Room
- • Stayed 1 night
.
.
Stayed in October 2024
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Reviewed: October 7, 2024
Artur
Germany10 Reviews8.0“The right place for a pleasant and relaxing weekend stay.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
Suggestion to amend your breakfast offering: (we had breakfast on a Sunday) - wholemeal bread - fresh fruit salad - ham and baked beans with hash browns and mushrooms
Furniture and style. Teacups were awesome. Parking.
Stayed in October 2024
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Reviewed: September 26, 2024
Alan
United Kingdom12 Reviews9.0“Highly recommended. Exceeded our expectations”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Can't think of anything significant
New hotel concept, friendly staff at reception, modern and stylish room design. Very clean
Stayed in September 2024
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Reviewed: September 22, 2024
Mz
United Kingdom7 Reviews6 helpful votes8.0“good stay, location was perfect for me”- • Business trip
- • Group
- • Standard Queen Room
- • Stayed 1 night
Better quality of eggs and there were no cut fruits
Breakfast was okay, but fine if you are travelling for work
Stayed in September 2024
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Reviewed: September 20, 2024
Paul
United Kingdom13 Reviews7.0“Accomodation OK but prices were a rip off”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
This hotel is NOT a Holiday Inn. The name appears nowhere so it was difficult to find. Prices are a rip off. Our first night was more expensive than stated on the website and the second night was DOUBLE the price. It is NOT for tourists who care about money but business people who don't care what they pay. Why can they say they are a Holiday Inn when they are obviously not? Even the staff didn't think they were a Holiday Inn
modern efficient hotel
Stayed in September 2024
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Reviewed: September 4, 2024
Eleni
Netherlands33 Reviews3 helpful votes8.0“Comfortable stay, but rude personnel.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
We would have liked a small fridge to keep some cold water, especially due to the high temperatures. The employee at the check in was very stressed. He told us to pay for the room, while we had already done, and also for the breakfast, which was included in the price we had paid. He asked the same things to the guests before us. It felt like he was repeating things as a robot. As an excuse he said he had to repeat the same things to everyone. Also, we did not find his sarcastic comment about his colleagues having fun while he had to work on his own. Finally, the breakfast room was busy when we arrived and the empty tables not clean yet. We asked a person who worked there to please clean up a table for us to sit. We found his reaction rather rude. We do understand that both employees were frustrated by the amount of work they had to carry out on their own. However, guests are not responsible for that and at least they have to be treated politely. After all, we pay for the services. Perhaps the managers shoudl consider increasing the number of people working at the reception and the restaurant, especially during peak hours.
The room was clean, comfortable and the brekfast was very good. The employee at the checkout was very polite.
Stayed in September 2024
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Reviewed: August 24, 2024
Werner
Netherlands49 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Location and cleanness
Stayed in August 2024
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Reviewed: August 6, 2024
Patrick
United Kingdom19 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Studio
- • Stayed 3 nights
- • Submitted from a mobile device
Cutlery was not included in the room. I had to go to reception to collect it.
The fact that the room was like a studio. It had everything. Free street parking
Stayed in July 2024
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Reviewed: July 30, 2024
Gee
United Kingdom5 Reviews7.0“Overall my stay was pleasant here but it would be helpful if all the staffs were a tad bit cheerful”- • Leisure trip
- • Group
- • Studio
- • Stayed 4 nights
The majority of the hotel Staff were very grumpy and unfriendly, sometimes very difficult to approach - this did not apply to all the hotel staff
The hotel was immaculately clean, and it had a good ambience. The room layout was efficient and practical. I am pleased with the facilities and amenities.
Stayed in July 2024
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Reviewed: July 23, 2024
Andreas
Germany32 Reviews3 helpful votes8.0“Great, but some of the staff don't care much.”- • Business trip
- • Solo traveler
- • Standard Queen Room
- • Stayed 1 night
The reception guy in the evening really didn't give a hoot. The remainder of the staff were very curteous, though.
Almost everything, the hotel is brand spanking new.
Stayed in July 2024
