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  5. Reviews of Wasserturm Hotel Mannheim

Reviews of Wasserturm Hotel Mannheim This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Augustaanlage 29, 68165 Mannheim, Germany

#48 of 52 hotels in Mannheim

Guests' Choice

Review Score

Based on 103 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.0

  • Location

    8.3

  • Facilities

    5.9

  • Staff

    7.8

  • Value for money

    6.8

  • Free Wifi

    8.1

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Showing 1 - 25

  • Reviewed: July 13, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was not cleaned, very dusty floor, TV not functioning, no soap

    Nicely located, quite

    Stayed in July 2024

  • Reviewed: July 11, 2024

    7.0
    Nice Location. Nice Ambience. A touch of Wasserturm.
    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 2 nights

    Inside the wardrobe and above it was dusty Some unused cloths / bed sheets were found below the Bed. An additional Dim light would have helped during late evenings.

    Soap in small pack is a good approach, eventhough there was no place to keep the rest-Soap-Packet, but that was okay, not bad. Small light switch on the mirror was very good. Communication with Reception team was very straight forward, and Gentle.

    Stayed in July 2024

  • Reviewed: May 30, 2024

    6.0
    Silence with slow wifi
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms are very small and work table is not proper also wi-fi is not speedy its very slow

    Very near to city center and rooms with silence

    Stayed in May 2024

  • Reviewed: February 22, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Facilities with minor defects

    Exzellent breakfast

    Stayed in February 2024

  • Reviewed: September 4, 2023

    7.0
    Pretty good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was not really clean in the room

    The location is great, city center, the train station is not far; the personnel was really friendly.

    Stayed in September 2023

  • Reviewed: August 22, 2023

    7.0
    Good
    • Business trip
    • Travelers with friends
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was not clean when we arrived and during our stay (spider webs on the wall and on the bathroom, mold on the bathroom, etc.)

    Great location Great check in and check out service (super pratical) Good price

    Stayed in August 2023

  • Reviewed: July 10, 2023

    7.0
    Better then expected
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Can be a little bit more modern staff but for the price and short stay is good enough.

    Better then expected. Good for short stay. Room number 14, not modern but clean. Hair drayer, fresh towels, fresh bad linien included. Everything works well. Great location, close to nice places, restaurants, public transport. I foubd free parking just next to the entrence at saturday evening.

    Stayed in July 2023

  • Reviewed: April 25, 2023

    6.0
    Average
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The door of my room seemed to have been breached in the past. I could see that someone tried to enter with metal bar or something. Of course when the room was delivered to me the door was able to close and lock properly. Nevertheless, I only stayed for a night and nothing really happened.

    They staff was friendly and they were speaking English.

    Stayed in April 2023

  • Reviewed: March 20, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Not received my invoice

    Proximity to station

    Stayed in March 2023

  • Reviewed: February 1, 2023

    7.0
    Good, it is not far from the train station.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    if you have lots of luggage’s, be aware they don’t have elevator.

    It is nice and clean.

    Stayed in January 2023

  • Reviewed: October 1, 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Triple Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    No matter what the asking price is per room, a shower should work properly lf not do not rent out that room. A renovation of badroom with this size is not big investment.

    near the city centre and friendly people

    Stayed in September 2022

  • Reviewed: September 14, 2022

    6.0
    Really nice
    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Good hotel for money value

    Stayed in August 2022

  • Reviewed: July 9, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    We couldn't connect wifi

    Location

    Stayed in July 2022

  • Reviewed: January 20, 2025

    3.0
    Poor
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights

    Hotel charged 5 days breakfast fee, but there was no breakfast service in weekends. I send email to request refund, still no reply.

    Stayed in January 2025

  • Reviewed: November 10, 2024

    4.0
    I was intrigued by the central location and seeming value for money but would never return.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The room smelled of stale cigarette smoke - *very* strongly. You enter the room and a smell of a hundred ashtrays hits you immediately (along with lots of airfresheners - think "Der Goldene Handschuh"). It felt dingy and seedy. I found no way of getting fresh air inside (the window was blocked). The sidetable had cigarette burns on it. The bed is sat on blocks of wood that look like industrial pallets. This place is a dump.

    The breakfast was great - however the person on duty did not know that we had ordered breakfast initially. He was extremely helpful and served us like royalty.

    Stayed in November 2024

  • Reviewed: November 6, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff keep knocking at your door and asking for more money because you were abit late to check out. Even though I cleared everything at reception and told them I'll be checking out late so unprofessionable off the staff to do this

    The location

    Stayed in October 2024

  • Reviewed: October 28, 2024

    2.0
    Run as far away...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    The room was as dirty as it can get. We were placed somewhere in the basement, with no windows, it smelled so bad of mold, the toilet was also leaking the whole time, so it was that smell too. The lock looked like someone broke in and robbed the place, which makes sense, because there is nothing in the room. The bed sheets smelled of cigarettes and were disgusting. We wanted to sleep in, but some staff started drilling some holes in the wall and cutting some tin and banging it with hammer from 8am to 3pm, it was happening right in front of the door. We were there in time of TimeWarp event, so the room was 3 times the price of normal of course, but even the normal price would be an overpayment for this s***hole.

    Station is near.

    Stayed in October 2024

  • Reviewed: October 6, 2024

    4.0
    If you are not squeamish his hotel might be an variant for you
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The rooms are dirty, it includes the floors, table, cabinet. The bathroom was especially filthy. If it wasnt for the price and urgency of my stay i wouldnt recomend this hotel to anyone. The sound isolation is bad I could hear my neighbours walking in their rooms. There are almost nothing in the room, so dont expect towels or somethings like this. There was only 2 small bars of soap inside. You need to bring things yourself

    The location of the hotel is impeccable, it is very beautiful there. The price is pretty ok, but it could be a bit cheaper for the perfomance. The personnel is friendly and i didnt have any problems with them.

    Stayed in October 2024

  • Reviewed: July 22, 2024

    2.0
    Very Poor
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Have stayed for 4 nights in the end. The room did not even have a towel. In 4 nights it was never cleaned. Terrible audibility of everything around, also terrible noise from the neighbors' sewerage, it was impossible to sleep without headphones. The room has a clogged sink and a leaking shower, an ancient bed and mattress, terrible bed linen and pillow, a complete lack of ventilation. I will never stay here again.

    Absolutely nothing

    Stayed in July 2024

  • Reviewed: July 10, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    - Shower was broken and didn’t work - Both room and bathroom had clearly not been cleaned. Still rubbish on shower rack and in clothes cupboard. Floor and toilet was filthy. - A lot of loud noise coming from the rooms directly upstairs (fairly sure they are permanent residents), kept awake until after midnight both nights of my stay to the sounds of moving furniture and people walking around. - Hallway and Rooms smell musky

    Location

    Stayed in July 2024

  • Reviewed: May 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Possible for early check in

    Stayed in May 2024

  • Reviewed: January 23, 2024

    10
    Exceptional
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Stayed in January 2024

  • Reviewed: January 20, 2024

    8.0
    Very, very comfotable!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom need some renovation.

    I had a very nice and comfortable stay at the hotel! Very nice and big room with quite big and comfotable single bed. It was warm all night long, so no SPAREN here.. My room was with door straight to the backyard, which was great. Simple, but nice breakfast with very good REAL Coffee from REAL coffee machine and very friendly host.

    Stayed in January 2024

  • Reviewed: November 13, 2023

    1.0
    Very Poor
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    - Smelled marihuana - Dirty - Water in the sink was not flowing normally. - Could hear the cars on the streets like they were in the room. - etc...

    The room was very hot! That's all!

    Stayed in November 2023

Showing 1 - 25

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