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Reviews of ProfilHotels Mercur This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Vester Farimagsgade 17, 1606 Copenhagen, Denmark

#97 of 123 hotels in Copenhagen

Guests' Choice

Review Score

Based on 718 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.1

  • Facilities

    7.5

  • Staff

    8.9

  • Value for money

    7.6

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Queen Room
    • Stayed 2 nights

    Bathroom can be improved

    PERFECT, good position, good room, not so expensive. I like it

    Stayed in February 2024

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was fine. No negative points

    Great location. Close to tour bus and train station. Short walk to Tivoli.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    The hotel is well placed, with good breakfast and very good staff but needs renovation.
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 4 nights

    The room in all needs updating especially the beauty salon and i do not like carpets on the floor in the hotel rooms. The room was not well cleaned during our stay.

    The beds were fine, we slept well. The room in all needs updating especially the beauty salon and i do not like carpets on the floor in the hotel rooms.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights

    It would have been good if it had been made clear that the bar was closed.

    Room was fine and breakfast was good. Staff were friendly and helpful. Bathroom well equipped. Location very convenient for station and city centre.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very pleasant stay with the nicest bunch of helpful people. Would happily stay there again
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only problem for me was that the mattress was a little soft I would have liked a firmer more comfortable mattress. It would also be nice to have the bar running a little into the evening in case we wanted a drink at the end of the day.

    The reception staff were impeccable. Both Gonçalo and Kristoffer were exceptionally friendly and helpful. Upon arrival we were shown the map of Copenhagen and guided to all the places that were pleasant to visit. When I had a problem with the hot water it was sorted within minutes. Even though the bar was closed in the evening it was still possible to get a latte at the end of the night . Overall a really nice place to stay at if you are looking for a budget hotel to stay at

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior King Room Four
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Good location, great breakfast, staff were helpful and friendly

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Great location and excellent facilities! Perfect for the city break
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No bar or restaurant open for residents

    Great breakfast and excellent location! All the facilities were very good and our stay was very enjoyable.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Classic Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Main door of hotel lock at 00:00 and after you need to call staff to open it, they say that need to fix that just to swipe the card and door will open but this doesn’t work

    Crean and staff

    Stayed in March 2024

  • Reviewed: April 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location. Nice room. Very good breakfast, lots of choices. Friendly staff.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Overall a very comfortable experience The staff were very helpful. Christoffer in particular. Would happily r
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The lack of English language programs on television This was common throughout Scandinavia. The balcony needed a bit of a refresh. And the seagulls stole our milk off the table Milk is difficult to find in these places

    Central location The room was good The bed was very nice we also had a balcony overlooking the city The breakfast was also good

    Stayed in March 2024

  • Reviewed: April 3, 2024

    9.0
    Great central location
    • Leisure trip
    • Travelers with friends
    • Classic Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean rooms. Friendly staff. Central for public transport links

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    Super friendly staff!
    • Leisure trip
    • Family with young children
    • Classic Queen Room Four
    • Stayed 1 night

    I would have liked a bit more of variety in the breakfast, but it still had a decent selection of food to choose from!

    The staff was super friendly and helpful. The location was super convenient. We walked to most of the touristic places and the main train station from the hotel.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    For the Prize and Location it was really good!
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The Fitness room was not good equipped. We stayed 5 days and it would have been great to have at least one change of our towels.

    The Stuff was very friendly! Our room was very quiet and the Hotel is very well located!

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing stood out.

    Central location. Cheap and comfortable. No issues.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Great stay here visiting family
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We had a lovely stay here visiting family, very good value for money, nice and clean, good toiletries, central for getting around the city. Very good varied breakfast. We'll be back 😊

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Nice hotel, great location, reasonable rate and excellent customer service.
    • Leisure trip
    • Solo traveler
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I am OCD when it comes to cleanliness, so take what I say with a grain of salt. I didn't like the shower curtain, it puddled in the tub. It should have been a little shorter so that it didn't get shower scum on the bottom. The tile grout needed to be detailed Anyone walking in the bathroom would have notice that it was clean and well organize. I notice little things that occur with property over a period of time due to wear and tear. I happened to be obsessively clean.

    The Staff was amazing... friendly and extremely helpful about where to eat and sites to see. Kristopher and the Portuguese guy (sorry, never got his name) both were incredibly warm and gracious. The room was nice with a wonderful view. It was clean, well organize and functional.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 5 nights

    We where not satisfied with our room and it was changed. Very friendly and caring staff. Also liked the breakfast.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel a little dated

    Location and breakfast wad good. Comfy beds

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King Room Four
    • Stayed 4 nights

    comfiest beds i've ever tried! lovely breakfast too! super kind staff!

    Stayed in February 2024

  • Reviewed: March 1, 2024

    7.0
    Overall a very positive experience, with very positive and welcoming staff.
    • Leisure trip
    • Solo traveler
    • Classic Queen Room
    • Stayed 4 nights

    Because I was on the sixth floor the wifi was intermittent. It sometimes meant having to go down to reception to connect and then come back up. Seemed to be an issue after 7pm rather than before.

    It was fantastic to be in the Queen Suit, it provided me with more than sufficient room. Room service on a daily basis was very efficient. Excellent charging points Luggage room for my suitcase which was important when my flight home was not until 10pm

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    room very small for 3 and not enough furniture ad leave most of things in case no drawers , lack if shelves in bathroom too

    breakfast was really good lot of variety bed very comfy

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Close to Central station

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Queen Room Four
    • Stayed 4 nights

    Had initial issue with room clean, room service wasn't the most prompt or diligent

    Room nice, most staff friendly and a balcony Right across the road from the train station so easy to get around the city Round the corner from Tivoli Gardens and Copenhegan central station

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Classic Triple Room
    • Stayed 1 night

    The room electrics were a little confusing, you had a key card to turn all the room mains on, but we could not work out how to just turn the bedside lamps on without illuminating the whole room? Also the toilet light would not turn on without the whole room being illuminated? Maybe, we were doing something wrong? but I would have thought that once the key card is in the slot, you should be able to turn all the lights in the room on/off individually.

    The receptionist was amazing, an absolute font of knowledge, i even got my phone charged on reception! The location was very good, only 5 minutes walk to the main train station and the same to all the local bars. The buffet breakfast was very good, serving both hot and cold foods to an excellent standard.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Queen Room Four
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was amazing. Staff was great

    Stayed in December 2023

Showing 151 - 175

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