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  5. Reviews of Four Points Flex by Sheraton Copenhagen City

Reviews of Four Points Flex by Sheraton Copenhagen City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Helgolandsgade 14, Vesterbro, 1650 Copenhagen Copenhagen, Denmark

#103 of 123 hotels in Copenhagen

Guests' Choice

Review Score

Based on 423 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    9.0

  • Facilities

    7.2

  • Staff

    8.4

  • Value for money

    7.2

  • Free Wifi

    8.3

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Showing 1 - 25

  • Reviewed: March 16, 2025

    7.0
    Great location, clean and comfy
    • Leisure trip
    • Solo traveler
    • Efficient Double Room with Double Bed
    • Stayed 1 night

    There's no kettle or glasses / tea or coffee at all in the room, it's not expensive to provide. Also, storing the luggage after checkout is not free, the price is 40 DKK per bag, per 24hrs.

    The location is the best for someone who arrive or need to leave by train, as it's close to central station. Very short walk to the metro as well, so great for exploring the city. I actually got my room downgraded due to some issue with the room, but they compensated with free breakfast so it's OK. The room is small but clean and nice design. Bed is comfortable. The staffs are nice and helpful.

    Stayed in March 2025

  • Reviewed: March 8, 2025

    7.0
    Well located for a short stay.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Paying for left luggage. Room was compact. A little expensive.

    Location - easy 3 min walk from main station, train to airport every 15 mins, journey time 12 mins. Good breakfast. Small bar & work area in foyer. Left luggage for an extra payment. Great bar around corner (by station).

    Stayed in March 2025

  • Reviewed: January 9, 2025

    6.0
    Below average !
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom finishes before starting, the shower is pathetic in pressure, will take ages to shower if you don’t freeze. Not sure how Marriott bonvoy took it !

    Very good location

    Stayed in December 2024

  • Reviewed: December 12, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Price is too costly

    Stayed in December 2024

  • Reviewed: December 3, 2024

    8.0
    OK
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    tv turn on at 5:00 am automatically

    close to public transport

    Stayed in December 2024

  • Reviewed: November 25, 2024

    8.0
    good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    It does not have a refrigerator.

    Excellent localization, close to public transport and restaurants. The room is clean and cleaned diary. The room is warm and the bed clothes are good. I would stay again.

    Stayed in November 2024

  • Reviewed: October 8, 2024

    7.0
    Enjoyable and Copenhagen definitely worth a visit.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Travelled with my wife and youngest child the room was small for 3 people with limited cupboards and hanging space for clothing.

    Hotel was clean and staff very friendly. Beds comfortable and clean.

    Stayed in October 2024

  • Reviewed: October 7, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The price. Guess it’s normal for Copenhagen, but for almost 200 Euro a night I would expect a little more comfort. At least a small fridge in the room.

    Good location, friendly staff

    Stayed in October 2024

  • Reviewed: September 28, 2024

    8.0
    It was nice.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The price of the breakfast. I think it should be included in the price of the room.

    Stayed in September 2024

  • Reviewed: September 27, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The size of the room is tiny. Just didn't expect it to be so small for the price.

    Staff were very kind, knowledgeable, and very, very helpful!!

    Stayed in July 2024

  • Reviewed: September 17, 2024

    8.0
    Short, comfortable, practical
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Room was on the first floor, facing the street, which meant quite some noise from the street at night (lots of traffic on the street as this is a main street to get to the city, and party people on the street as well as it was thursday night.

    Location right behind the Central Station was chosen on purpose, so facilitate easy access to the train to the airport. The place is 5 mins walk from the station. Room is small, clean and comfortable.

    Stayed in September 2024

  • Reviewed: September 11, 2024

    7.0
    Good location and comfortable room
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable room, close to the train station station, suited us perfectly for a quick overnight stopover in Copenhagen.

    Stayed in September 2024

  • Reviewed: September 8, 2024

    6.0
    A Very basic place
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    The room was very basic. The bathroom was even smaller and fully a wet area. There was no kettle or fridge or facility for a coffee in the room. The lift was very slow and that was mentioned very humorsly. Compared to the facilities the price was very high. Early check in was requested but was not available. Although there was storage facility, it was full. But the staff were kind enough to let us keep it out site at our own risk.

    It is cozy hotel located very close to the main attractions in the city. The hotel is also close to the Central station and walking distance to the Tivoli gardens and very accessible to many sight seeing tours. The Hôtel is very clean and well maintained. The staff were very friendly.

    Stayed in June 2024

  • Reviewed: September 6, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower, the water pressure is very weak.

    The location and the cleanliness and the staff

    Stayed in September 2024

  • Reviewed: September 6, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Room very small

    Location was good

    Stayed in August 2024

  • Reviewed: September 2, 2024

    8.0
    Average stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was comfortable, but the shower was more of a wet room. Made it difficult to get dressed in bathroom while sharing with family. No laundry facilities.

    Great location, minutes to central train station, bus stops and Tivoli gardens.

    Stayed in August 2024

  • Reviewed: August 28, 2024

    7.0
    Basic hotel in strategic location
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The room is quite basic. In case you need a kettle or ear plugs one can just ask at the front desk and it would be given but still it feels as if something is missing. Also, the place is quite noisy. There’s noise coming from the street outside and also from other guests closing their doors not considering others sleeping.

    The place is very close to the central station and Copenhagen city is within a walking distance. Both the hotel and the room possess all necessary facilities for a short stay. Plus it’s is well maintained and quite clean.

    Stayed in August 2024

  • Reviewed: August 23, 2024

    8.0
    We enjoined the location most of all.
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 3 nights

    The reception staff could have been more friendly, although I do understand they were engrossed in their work.

    The location was perfect for us. It was close to the train station, close to all the tourist attractions if you enjoy walking and restaurants and coffee shops close by.

    Stayed in August 2024

  • Reviewed: August 21, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Room very small No air conditioning

    Location

    Stayed in August 2024

  • Reviewed: August 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    For a hotel for that price, to pay for the luggage to be stored for some hours in a locker, I find unacceptable. Bathroom by far too small. And replace at least the shower curtain by a fixed curtain. It is Nordic standard if you want to save, but for people outside of the Nordics it simply does not make sense and looks cheap.

    We were allowed to check in 30min earlier than check in time. Beds are very comfortable.

    Stayed in August 2024

  • Reviewed: August 19, 2024

    8.0
    it was only a night that is why i had not complained
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    i booked for 3 adults the 3 rd person had to sleep on a floor on a mattress I didn’t like that at all

    na

    Stayed in August 2024

  • Reviewed: August 18, 2024

    6.0
    Plain spartan room for a very high price.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No AC in a hot room. No waterboiler for coffee. No fridge. No no floor towel for shower. Suspicious black spots in shower along the floor.

    Great location. Nice beds and pillows.

    Stayed in August 2024

  • Reviewed: August 15, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There is a very bad smell on every floor I visited. We were supposed to be in a room on the fifth floor and rhat smelled like a car repairshop. Oil and tar smell.

    Location is great.

    Stayed in August 2024

  • Reviewed: August 15, 2024

    7.0
    Easy short stay with fab location.
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed and pillows were not the comfiest but for a couple nights it was bearable. Not a lot of storage space, so ended up just having bags/clothes all over the bit, same with bathroom, nowhere to hang wet/used towels to dry so ended up being flung over the door/ chairs.

    Very central location, staff were lovely and there round the clock and always happy to help.

    Stayed in August 2024

Showing 1 - 25

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