Helgolandsgade 14, Vesterbro, 1650 Copenhagen Copenhagen, Denmark
#104 of 123 hotels in Copenhagen
Guests' ChoiceBased on 423 hotel reviews
7.4Cleanliness
7.9
Comfort
7.8
Location
9.0
Facilities
7.2
Staff
8.4
Value for money
7.2
Free Wifi
8.3
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End of dialog contentReviewed: May 13, 2024
Dario
BulgariaClose to anything
Stayed in May 2024
Reviewed: April 19, 2024
Ken
JapanKind of smell like mold because the building is old. Not enough heating in winter time. As a whole, the cost is bit expensive even thinking about the good points.
It’s close to the main station and easy to visit sightseeing spots from here. Staffs are friendly. The door is locked for safety in night time.
Stayed in April 2024
Reviewed: April 18, 2024
Cherrelle
IrelandUnfortunately the room on the website is not the room I got. I was on the 5th floor with extremely dirty, outdated furniture. Stains on the carpets, no soundproofing on the windows and barely any lock on the door. I received an email AFTER I checked in, offering to upgrade me to a newer room for AN ADDITIONAL FEE! That's mad - I should have gotten a discount for the state of the room. I complained to the front desk and was very rudely told, there's no way I got that email after check in because they send them 5 days in advance, and there's no rooms available. I showed her the email with a time stamp and her attitude changed. She told me that her colleague made a mistake sending the email, to come back the next morning and check if there's another room, but I was only there one more day so there wasn't a point. I would have never booked the room if I knew that's what I would get. Very noisy at night as well and lots of drug addicts walking outside.
Aside from one receptionist working one evening, the entire staff was extremely friendly and always smiling. The location is convenient and they have happy hour in the evening.
Stayed in April 2024
Reviewed: April 7, 2024
Simon
United KingdomLocation is excellent. Ideal as a base for exploring Copenhagen.
Stayed in March 2024
Reviewed: March 22, 2024
Christopher
Netherlands-
Perfect location and friendly staff
Stayed in March 2024
Reviewed: March 18, 2024
Falcus
United KingdomThe rooms and hallways are very dated with clearly visible stains on most floors and walls, as well as the ceiling above the bed. Our bedding had small dark stains on all of the pillows, sheets and duvet.
Reception areas were kept very nice and the staff were lovely and friendly.
Stayed in March 2024
Reviewed: February 27, 2024
Jayne
United KingdomLocation,clean,staff very friendly. Great value for money
Stayed in February 2024
Reviewed: February 26, 2024
Brian
IrelandNothing
Excellent location and staff were very friendly and accommodating.
Stayed in February 2024
Reviewed: February 18, 2024
Colin
United KingdomThe staff were superb helped with printing my football ticket.
Stayed in February 2024
Reviewed: January 15, 2024
Gulrej
FranceLocation is pretty near to Metro and central station . Room was clean and pretty 👍
Stayed in January 2024
Reviewed: December 31, 2023
Rhiannon
United KingdomI would have liked a kettle in my room. I should have read the description more carefully as it did say there wasn’t one.
Great location. Modern and clean, and very comfortable bed.
Stayed in December 2023
Reviewed: December 30, 2023
Teodor
BulgariaFor some reason, you can hear everything that’s happening on the street. It was Christmas and it was quieter than usual but I can assume that it gets quite noisy outside, especially at night, and this could be a problem for some people.
The location is perfect, right in the city centre. The staff is great and everything else is very conveniently organised so that you can enjoy your sightseeing trip to Copenhagen. Thay also gave us a better room because it was Christmas.
Stayed in December 2023
Reviewed: December 3, 2023
Andrada
RomaniaThe furniture was old and the whole room needed a renovation. In first night it was cold and in the bathroom it was always cold because the ventilation.
The location, check in / check out was very good.
Stayed in December 2023
Reviewed: December 1, 2023
Iryna
DenmarkEverything is very small; the water from the shower was all over the bathroom; someone’s hair on the bedsheets.
Location
Stayed in November 2023
Reviewed: November 22, 2023
Rachel
NorwayBreakfast was basic, and not much selection various lights in the room didn't work when we arrived. Bathroom was as very small.
Friendly staff in reception.
Stayed in November 2023
Reviewed: November 7, 2023
Pamela
New ZealandVery noisey location, wifi was terrible, room was dated and not clean - common areas were even worse. If i had known how bad this place was i would have stayed elsewhere.
Close to train station was the only thing that was positive
Stayed in November 2023
Reviewed: November 6, 2023
Narimane
FranceCarpet smells moldy, not good ventilation Room smells moldy and very loud all night from street and from people walking in corridors
Stayed in November 2023
Reviewed: November 1, 2023
Mel
GermanyPeople were cleaning my room while inwas inside it, Could have been done before, but No big deal
Good Location, Supermarktes close
Stayed in October 2023
Reviewed: October 27, 2023
Visitor10
SwitzerlandIf you are in town for business, best location: close to Train Station and main attractions. Friendly staff and simple. Just what you need.
Stayed in October 2023
Reviewed: October 19, 2023
Loukia
United KingdomThe room was too small, the carpet was very dirty and the bathroom was not something that i was expecting. The pictures of the hotel were not at all representative of the hotel rooms. I would not recommend it.
The location is good
Stayed in October 2023
Reviewed: October 18, 2023
Liam
United Kingdom- Surrounded by drug addicts and prostitutes - No safe in room - Lockers full with no other alternatives. We had to carry all of our bags with us on our last day
- Friendly staff
Stayed in October 2023
Reviewed: October 10, 2023
Willem
South AfricaA continental breakfast at a reasonable price for a South African - our exchange rate is ghastly!
Stayed in September 2023
Reviewed: October 3, 2023
Romy
United KingdomOnly thing is we could hear the other guests through the wall
The space was big and clean, comfy beds, nice shower
Stayed in October 2023
Reviewed: September 24, 2023
Yuk
MalaysiaI don’t know it is the culture that Denmark hotel wasn’t provide umbrella as free ? It’s was raining during my stay , i when to reception to borrow umbrella that want me to pay 34DKK and deposit for rent 30DKK , I feel like what’s an umbrella I have to pay for rent ?
Nothing much only location is good
Stayed in September 2023
Reviewed: September 12, 2023
Stefan
BulgariaThe sofa was quite uncomfortable to sleep on, everything else was OK.
Perfect location and great staff.
Stayed in September 2023
San José, Spain
Sveti Vlas, Bulgaria
Gdynia, Poland
Llandudno, UK
Râşnov, Romania
Cala Llonga, Spain
Alicante, Spain
Piran, Slovenia
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