I travelled 13 countries and It was the best hostel that I stayed in my life. And receptionist was so friendly and nice person! Thank you!

Stayed in January 2025

Super bad customer service

The didn't accept my waive and they over charged me although I explained I couldn't make it the hotel.

Stayed in December 2024

The limited time of the terrace but it’s all perfect and comfortable for an holiday.

The central location in the city and the lots of extra that the property propose.

Stayed in January 2025

The pub downstairs was very fun!

Stayed in January 2025

Poor management

Location

Stayed in January 2025

I don’t like that they don’t explain easy the instructions if you want to check in when you use the device next to the reception. The difficult part of this instructions are in the last steps, when you have to take card and hold in the machine to receive your number of room and bed. I touch few times the machine without to understand that I have to hold a few seconds the card on it. I did it, but takes me time. Most of the people they give up when starts to use this device for check in.

I am lucky, that I decided to stay at Generator Copenhagen. I had an amazing experience. Great location, near to the most beautiful attractions. Easy to travel everywhere with the city transport. The staff are very friendly. You can use 15% discount for all food and drinks you order from the bar, during your stay. The rooms are clean, and there has lovely laddies who looks after your room to be clean. You can meet very nice people, and enjoy in the bar with nice music. Highly recommend this place and the city for people who appreciate the good.

Stayed in January 2025

Great place! Nice location

Stayed in December 2024

The majority of the staff were friendly and polite, particularly in the bar area, but the receptionist, named Antony, was quite rude and could benefit from training on customer interaction. Especially on her job with the people...

Stayed in January 2025

When you have good people working at your front desk, you have everything. It's a new hostel, with great amenities and flawless internet connection. The location was also convenient.

Stayed in December 2024

Very nice location and good situation in the hotel.

Stayed in December 2024

The bathroom is less than acceptable. There is no separate shower with only a curtain, and there is no bathroom mat to step out on after showering. The room is small and smells of sweaty and stale cigarettes and drinks, probably from a previous guest.

Good location, good bed.

Stayed in December 2024

Didn’t provide soap

Cleanliness

Stayed in December 2024

Bedding was uncomfortable. Pillows were too small.

Stayed in December 2024

Shower poor

Loction Good !

Stayed in December 2024

cleanliness & considerate staff

Stayed in December 2024

I came over to get an afternoon nap after a long work trip and rest a bit before my next journey. However, I wasn't able to do so as all my room mates were very noisy, drunk and making unpleasant comments all the time (most of them were men); the room was messy, other people's underwear and dirty socks spread around, the bathroom was disgusting and my stowage drawer was occupied by other people's stuff. Other guests in the room were disrespectful, making loud phone calls, shouting and fighting among themselves (accusing each other of stealing other's belongings). It was impossible to even consider an hour of rest time or a nap. I decided to leave after a few hours as it was really unpleasant to stay around. This was only in the afternoon, so I cannot imagine how they would have behaved at night, but I wouldn't feel safe to sleep over. It's a real pity, perhaps if you travel with a friend or in a couple, the situation and general perception may defer. I wouldn't come back alone.

The location is very central, easy to move around, close to the subway etc. The staff is nice and helpful. The bar area looks very cozy and has a friendly atmosphere, for sure a good place to meet new people if you're around as a traveler.

Stayed in December 2024

The bed above was at a very low level and I couldn't sit, only could lay. The pillow was too small and uncomfortable and also there are no towels.

The staff was polite and welcoming.

Stayed in December 2024

Very fun bar downstairs but the sounds doesn’t travel up to the rooms. Great location

Stayed in November 2024

Nothing

Generator copenhagen has the best vibes ever. Excellent location, comfortable, clean and warm room. The reception staff was very kind and made us feel wellcomed.

Stayed in December 2024

Money for keep the luggage.

Location great, private rooms clean.

Stayed in December 2024

bathroom, room

location

Stayed in December 2024

Very noisy

Location

Stayed in December 2024

Great place, great location. Everything perfect.

Stayed in December 2024

In shared rooms you have to expect that you won't come across a snorer. It's worth taking earplugs I didn't and didn't sleep half the night. So it affects my rating negatively. Also you need to grab your own padlock.

That I could wash in warm water and fall asleep in a relatively clean bed. Sockets by the beds (2), light for reading books, comfortable mattresses

Stayed in December 2024

The bathroom wasn't very clean. The place needs repairing/better maintenance/renovation. The common places were dirty, the elevators were really old, the people were very noisy and the corridor smelled bad.

It was okay for just one night. We had an issue with the first room (smell from the bathroom pipe), but the guy at the reception was very nice and gave us another room.

Stayed in December 2024