Air conditioning had lower limit of 20 degrees. However, the weather was unseasonably warm, so room temperature is probably not an issue normally

Friendly and efficient staff, beautiful hotel, and perfectly located near main tourist landmarks in central Copenhagen. Excellent breakfast.

Stayed in April 2025

Bed for a couple was too narrow

Location, breakfasts, design

Stayed in March 2025

The first room was very very small but 2nd room was good . The housekeeping never changed water bottle so a used bottle was in fridge I had to ask for it to be changed

Stayed in March 2025

The staff was extremely responsive and pleasant to interact with. They were able to check us in early and met all requests. When you first enter the hotel lobby area, it looks like you stepped into a royal building. Our room had a mini fridge in it. There was not a microwave in our room, but the staff offered to warm up food for us in their kitchen. However, I'm not sure I would pay this price again to stay here. The comforter inside our duvet was stained yellow. We asked for a replacement and it was promptly replaced. The corners of the tub were a little dirty, so those could have been cleaned better. There was also a tiny fly in our bathroom when we first got there. Overall, the price could've been a little lower based on the cleanliness factor, but the staff was the best I've ever dealt with.

Stayed in March 2025

The room is rather small

Location and very friendly staff

Stayed in March 2025

I only had one meal and Food wasn’t the best sorry

Good location clean

Stayed in March 2025

Noise of thel ift all night

Stayed in March 2025

A little expensive, but then Denmark is for us.

The location was excellent and within an easy walk of all main attractions. Breakfast was ok but little variety. Staff all very helpful. It was definitely a relaxing place to return to each day.

Stayed in February 2025

Rooms are somehow small

Hospitality, gym, breakfast

Stayed in February 2025

Our bedroom was located on the 2nd floor at the front of the hotel the road noise woke us from an early hour, workmen were working in the street which added to the disruption.

The location The bed

Stayed in February 2025

The bed in the room we stayed at was a bit small so if you're tall/big, make sure to get a bigger one

The breakfast was delicious and it's very well located

Stayed in January 2025

The room was a quiet small size and not worth the price

Great location Luxury Clean Perfect staff

Stayed in January 2025

Single duvets and bed was too soft

Amazing staff and location. Great sized room and very clean

Stayed in December 2024

Very small beds for 2 thin people. In case of fat people, impossible solution. Then, thin mattress that made you slide out. I think inclined bed structure, also. And slippery sheets.

Fantastic hotel in the centre of the city. Breakfast top. Excellent. Only the bed was negative

Stayed in December 2024

none

Excellent location, good breakfast, amiable and helpful personnel, nice restaurant.

Stayed in December 2024

Great location and service

Stayed in December 2024

The staff were very friendly and helpful. The room was pleasant and clean with a very comfortable bed and it was lovely to have a bathtub. The hotel foyer was comfortable to sit in and we appreciated the fresh citrus flavoured water always provided there.

Stayed in December 2024

Breakfast staff could look bit happier in their job I had the plaice for dinner, it was disappointing

Location excellent Hotel lovely and staff helpful

Stayed in November 2024

everything perfect, no complains.

structure very clean and modern, position perfect to mouve around city, little bit away from busy areas, so better and quite, excellent breakfast. staff very open to help with any informations. very close to subway station from where easy to go everywhere

Stayed in November 2024

Breackfast was a little disappointing but not enough to take away from the overall enjoyment of the property.

Location, room and especially the staff. Walking distance to everything and staff were more than happy to help with any enquiries.

Stayed in November 2024

Fantastic location, really central if you are looking to visit the popular tourist sites. The hotel was very clean, and my room was very quiet, didn't hear any noise. Staff were very helpful.

Stayed in November 2024

Excellent locatIon

Stayed in October 2024

The entrance has few steps up but no one to help with luggages. Room only fit for small people. Maybe for single bed should be better.

Location.

Stayed in August 2024

The photos of the room I booked were taken in another room and that felt a little like a cheat or a cheap practice (the other room looks / is a bit more spacious.

It is quite lovely and travels you back in time with its aesthetics. The marbles, the paintings on the walls, the mix of gold-bronze with milky white colours, all these elements peacefully combined together provide such a unique and luxurious atmosphere. The experience is enhanced by the fact that the hotel is in the heart of Copenhagen and that gives you the opportunity to explore all of the most interesting sights easily. I would totally recommend it.

Stayed in October 2024