Skip to main content
  1. Hotel reviews homepage
  2. Denmark hotel reviews
  3. Hovedstaden hotel reviews
  4. Copenhagen hotel reviews
  5. Reviews of Phoenix Copenhagen

Reviews of Phoenix Copenhagen This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Bredgade 37, 1260 Copenhagen, Denmark

#49 of 122 hotels in Copenhagen

Guests' Choice

Review Score

Based on 1147 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    7.9

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 76 - 100

  • Reviewed: July 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice hotel, but breakfast was kinda disappointing. Not much variety, just the basics. No pancakes!

    Stayed in July 2024

  • Reviewed: July 15, 2024

    9.0
    Hotel in the Heart of the City! Highly Recommended. Great Option.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    However, there are a few suggestions for improvement. The bed was quite narrow, which made it a bit cramped for two people. A larger bed would provide more comfort. Additionally, being in the old part of the city means the windows are wooden and offer poor sound insulation. As a result, we could hear nighttime revelers and passing cars, which woke us up a few times. But these are minor issues! Overall, we truly enjoyed our stay and would definitely choose this hotel again!

    We had a delightful stay at this wonderful hotel located in the heart of Copenhagen. The location is simply superb: just a 3-minute walk to Nyhavn and a 2-minute stroll to the famous Amalienborg complex with the majestic Frederik's Church. The hotel has recently been renovated, and it shows in every detail. The service is top-notch: upon arrival, we were warmly welcomed, and when it started to rain, the reception staff promptly offered us umbrellas. They also assisted us with our luggage, which was much appreciated. The hotel definitely lives up to its price and stated quality. The rooms were a pleasant surprise: contrary to some reviews, there are air conditioners, and the rooms were very comfortable. The bed was incredibly soft, and the room was equipped with all necessary amenities, including dishes, a mini-bar, tea, and coffee – everything that made our stay even more enjoyable. We can confidently recommend this hotel for a stay. We truly enjoyed our time here!

    Stayed in July 2024

  • Reviewed: July 11, 2024

    9.0
    Excellent stay. I would look forward to returning.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    The room was so small that it was difficult to do anything other than live out of the suitcase. It worked, but I did spend some time thinking about how it might be improved!

    Check-in/staff were friendly, helpful, efficient. Breakfast was especially good, fresh, and offered many options...excellent! Location made Copenhagen very walkable.

    Stayed in June 2024

  • Reviewed: July 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had a very small room for the price but it was ok for overnight.

    Beautiful hotel and loved the vintage feel. Great helpful staff and very convenient.

    Stayed in June 2024

  • Reviewed: July 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was very small for two.

    Location is perfect 👌

    Stayed in July 2024

  • Reviewed: July 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    While I had booked a room for one, it was quite small.

    Friendly, helpful staff.

    Stayed in June 2024

  • Reviewed: June 21, 2024

    8.0
    Excellent location and staff
    • Business trip
    • Solo traveler
    • Superior Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Outdated

    Location

    Stayed in June 2024

  • Reviewed: June 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Junior Suite with Access to Executive Lounge
    • Stayed 6 nights
    • Submitted from a mobile device

    Lacking a little in other features that could make truly exceptional such as swimming pool or spa.

    Fabulous room, separate bath and shower, very comfy bed. Staff friendly and multilingual. Exec Lounge and bike hire.

    Stayed in June 2024

  • Reviewed: June 19, 2024

    7.0
    Good locarion
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Tiny room

    Loction was perfect! Right in the centre

    Stayed in May 2024

  • Reviewed: June 19, 2024

    7.0
    Comfortable, clean and close to all amenities
    • Business trip
    • Group
    • Executive Double Room with Access to Executive Lounge
    • Stayed 2 nights

    A few of my colleagues complained the curtains in their room was too thin and let in too much light.

    Impressive selection of breakfast from salad, fruits, muesli, yoghurt, plant milk, pastries, scrambled eggs, crispy bacon, fresh breads and spreads. Staff were polite and helpful. Rooms were clean, spacious with hairdryer, toiletries, hangers and mini bar and snacks. Closed to most attractions, restaurants, metro, shopping area, and the famous canal.

    Stayed in June 2024

  • Reviewed: June 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    As gluten intolerant, I had no choice for breakfast

    Extra comfy bed and very friendly and polite staff.

    Stayed in June 2024

  • Reviewed: June 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom floor flooded each time you had a shower, and bed was quite uncomfortable (very soft).

    Very clean and tidy and great location

    Stayed in June 2024

  • Reviewed: June 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The small double rooms are small. But expected for an intercity hotel.

    Central hotel. Nice lobby and the staff were delightful.

    Stayed in June 2024

  • Reviewed: June 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was small but adequate. Nice bathroom.

    Great staff and excellent location. Breakfast had good variety.

    Stayed in May 2024

  • Reviewed: June 11, 2024

    8.0
    Comfortable and good location
    • Leisure trip
    • Group
    • Executive Double Room with Access to Executive Lounge
    • Stayed 4 nights

    Room overlooked a courtyard and was noisy in the morning.

    Room was very comfortable

    Stayed in June 2024

  • Reviewed: June 6, 2024

    9.0
    Could do better (with amenities) but it’s location is key!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of amenities

    Location and breakfast.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    8.0
    Good stay in comfort for a reasonable price
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    Floor made a very squeaking noice...

    Great choice and number of items, lovely Danish pastry.

    Stayed in May 2024

  • Reviewed: June 4, 2024

    7.0
    It was good
    • Leisure trip
    • Family with young children
    • Executive Double Room with Access to Executive Lounge
    • Stayed 1 night

    Central location

    Stayed in May 2024

  • Reviewed: May 31, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 3 nights

    location

    Stayed in May 2024

  • Reviewed: May 26, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room on the 4th floor was a bit tight around the bed. The curtains didn't shut properly, which tampered my sleep in the morning.

    Great location, friendly staff, nice rooms, very nice breakfast. Nespresso in the room was a very pleasant surprise!

    Stayed in May 2024

  • Reviewed: May 25, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was hot although air conditioning was on.

    Awesome location, friendly capable staff and hotel was clean.

    Stayed in April 2024

  • Reviewed: May 21, 2024

    9.0
    Great stay in the heart of Copenhagen
    • Leisure trip
    • Couple
    • Junior Suite with Access to Executive Lounge
    • Stayed 3 nights

    Nothing to complain about!

    Excellent location, very close to the center with all the sights in a radius of 2km. The staff were very kind and eager to help and responded to all are requests immediately.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There were some significant issues with noise. At night the terrace (or a similar door nearby) was slammed every evening at 2200. On my final day there was significant and disruptive maintenance type noise from 0800 - considering many like me had only got back from Eurovision at 0300 onwards the noise was a huge problem. I would stay again, but would insist on a more secluded room. Hotel was expensive, but seemed relatively competitive for Copenhagen.

    Great location, close to the Palaces, Nyhaven and old town. Had some fun on arrival at Kongens Nytorv metro as it was the same day as the Danish Cup Final, had to make my way through fireworks, smoke and 15,000 Aarhus fans to reach the hotel.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The curtains didn’t close properly so it was light very early.

    Location was perfect and the staff were very friendly and helpful.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    9.0
    Great location for weekend getaway
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Suggest not to take the room facing the street as it really noisy, other than that all perfect.

    Nice atmosphere, friendly and helpful stuff. Historical building perfectly located for sightseeing, walking distance to many attractions. First night we got the room facing the street which was really noisy. After request room was changed to the one facing inner yard and it was perfect. Breakfast relatively good, although not a lot of variety in case you stay more than couple of days.

    Stayed in April 2024

Showing 76 - 100

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: