nothing to criticize

room as expected, breakfast excellent location in the center of the city, perfect

Stayed in July 2024

The room is ultra modern with form over function. Nowhere to store our clothes aside from a small open closet and one drawer. So we never unpacked. We were only there for 3 days but if we were staying longer this would have been very inconvenient. There was only one luggage rack so we had to use a side table. There were no hooks in the bathroom to hang our clothes when getting dressed or to hang wet towels. And the ultra modern shower made it difficult to shower without getting some of the bathroom floor wet.

The location was excellent. Just across the street from Tivoli Gardens and the Central Train Station. Lots of restaurants in the area, easy to walk around and the Hop On Hop Off bus was just outside. The breakfast was excellent with lots of choices. The staff was very helpful and friendly. We could see into Tivoli Gardens from our window. There was a refrigerator and we were given fresh water everyday which we appreciated.

Stayed in July 2024

Property neighborhood is not as pretty as the rest of the city. Hotel value does not equate the high price you pay for it. It is a nice hotel but overprice

Breakfast was very good Location is good, close to train station and metro; also to city center (15 minutes walk to city center) Gym was really good Hotel offers additional packages for purchase (this is a good thing) but price is high for the quality you get. The in-house restaurant is really good but again expensive

Stayed in May 2024

Very friendly staff.

Stayed in June 2024

The WiFi connection went in and out. My husband not fond of this. Lack of storage space in the room. We stayed for 6 nights and had to leave many of our belongings in our suitcases. We called for the bell person to come up and fetch our luggage when we were ready to depart. After waiting for 10 minutes we took it down ourselves.

Location was excellent. Especially liked the concierge’s Kurt and Michelle. Also loved the rain shower.

Stayed in June 2024

We loved the location!

Stayed in June 2024

the breakfast was so so

Love the bed, just make me deep sleep :-) Very comfy the room and clean that I feel spoil. wish I can come back again.

Stayed in April 2024

Thank you! The staff were amazing, felt so well looked after. The place was gorgeous, so well located right opposite central station and the gym was amazing! breakfast was lovely but not worth the price.

Stayed in June 2024

The room I got was very small, which I didn't expect from a Radisson. The full size bed was against one wall. There was a small table and bench seat that formed a corner "booth" which was the only place to sit. The bathroom toilet barely had enough room; I am 176cm (5'9") tall.

The check-in was courteous and prompt. The room renovation is contemporary in style. The gym is actually a commercial gym in the connected office tower which the hotel has a back door access to. It has a lot of equipment but can be busy in the morning before work hours.

Stayed in May 2024

Nothing.

Good location, quiet, helpful friendly staff, nice bar, good breakfast.

Stayed in June 2024

Excellent location near train station as the AirPort Express comes here. The side walk is not smooth type so handling luggage may be difficult for some.

Stayed in May 2024

The hotel felt dated and the day we arrived it had rained all day. The rain was coming through the windows and dripping on the window sill, the window runners were also full of water. After notifying reception, housekeeping came and put towels along the window sill and said it was normal when it rained for the windows to leak in most rooms. Breakfast was not included in the room rate and seemed expensive if booked

The location is great for walking around the city. Great parking onsite.

Stayed in June 2024

Nothing

Location and cleanliness

Stayed in May 2024

It’s a designer hotel and the architecture is fabulous. It is very conveniently located. We could walk anywhere in the center of Copenhagen.

Stayed in June 2024

Great location with helpful staff

Stayed in June 2024

Had a corner room overlooking Tivoli. Great view. Nice room. Clean. Superb shower. Wonderful staff.

Stayed in June 2024

The single room is very tiny in comparison to the value of money..

The location and the customer service level of the staff

Stayed in June 2024

Common areas were a bit run down

Room were very spacious with great light

Stayed in June 2024

Fabulous breakfast. Staff were very friendly and helpful. Best location opposite Tivoli Gardens and walking distance to Main Train Station. Opposite visitors information centre and sightseeing buses. Great hotel.

Stayed in May 2024

Shower head was partially blocked, should be cleaned periodically

Stayed in May 2024

Rooms are too small

Great Location, Friendly staff, super clean

Stayed in May 2024

The rooms were lovely and comfortable. The hotel is well designed with friendly and helpful staff. Excellent location.

Stayed in May 2024

Very little wardrobe space and only two drawers. Not enough for a 5* hotel!

Location, views, comfort, pillow selection! Water both still and sparkling in the room each day

Stayed in May 2024

Nothing - our stay was perfect!

Comfortable beds, luxurious bathrooms, large windows, 5 min walk from the train station. Overall a very pleasant stay and would absolutely stay here again.

Stayed in April 2024

There was nothing that I didn't like.

Amazing location -essentially next door to the train station and Tivoli Gardens! Great staff with wonderful hospitality and incredible friendliness and very accommodating to our requests. Breakfast was excellent.

Stayed in May 2024