Reviews of Radisson Collection Royal Hotel, Copenhagen This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Hammerichsgade 1, 1611 Copenhagen, Denmark
#26 of 124 hotels in Copenhagen
Guests' ChoiceReview Score
Based on 2519 hotel reviews
8.6Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
9.6
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Facilities
8.7
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Staff
9.2
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Value for money
7.9
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Free Wifi
8.5
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Reviewed: October 3, 2023
Maureen
United Kingdom12 Reviews10“Fantastic and delightful stay in wonderful Copenhagen”- • Leisure trip
- • Couple
- • Collection Room
- • Stayed 4 nights
- • Submitted from a mobile device
There wasn’t anything to dislike .
Everything. The facilities were amazing. All staff were exceptional in all capacities. The room was spacious with a large comfortable bed. Complimentary water and toiletries in the room but biscuits and pastries available in the foyer.
Stayed in October 2023
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Reviewed: October 3, 2023
Shun
Japan10 Reviews1 helpful vote10“Perfect”- • Leisure trip
- • Couple
- • Collection Superior Room with Tivoli View
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
The breakfast was delicious and it was a comfortable stay. Everyone is very helpful in explaining things slowly and clearly, even though I'm not good at English. I want to go again
Stayed in October 2023
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Reviewed: October 2, 2023
Roberto
Mexico16 Reviews9.0“Would gladly repeat the experience.”- • Leisure trip
- • Couple
- • Collection Room
- • Stayed 6 nights
Food service closed early in the evening for my liking and no room service.
Very helpful and friendly staff. Nice lobby and bar. Excellent location a couple of blocks from the old district and across from an amusement park. Hop on Hop off bus stops across the street.
Stayed in September 2023
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Reviewed: October 2, 2023
Mark
United Kingdom15 Reviews10“Stylish, excellent gym and good location.”- • Leisure trip
- • Couple
- • Collection Corner Premium Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing really.
Decor and location
Stayed in October 2023
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Reviewed: October 2, 2023
Mark
Australia14 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Collection Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very helpful staff and great location
Stayed in September 2023
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Reviewed: October 1, 2023
Rehab
Bahrain87 Reviews14 helpful votes9.0“Location wins for this hotel”- • Leisure trip
- • Couple
- • Collection Superior Room with Skyline View
- • Stayed 3 nights
- • Submitted from a mobile device
Small bathroom and wardrobes
Location and staff
Stayed in September 2023
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Reviewed: October 1, 2023
Natalie
Australia19 Reviews8.0“Good location and comfortable stay.”- • Leisure trip
- • Couple
- • Collection Superior Room with Skyline View
- • Stayed 3 nights
- • Submitted from a mobile device
The location is convenient for travellers taking the train, as it is located next to the central train station. The room was clean and comfortable. Our room had a skyline view, which we would recommend if you don’t want to be awoken by the Trivoli Gardens amusement park. We spoke to a young man at the Concierge desk who was extremely helpful with providing us with dining and activity recommendations - thank you!
Stayed in September 2023
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Reviewed: September 30, 2023
Debbie
Australia7 Reviews1 helpful vote10“Great location”- • Leisure trip
- • Couple
- • Collection Room
- • Stayed 1 night
- • Submitted from a mobile device
The restaurant prices were expensive
Location was excellent. The room was spacious, as well as the bathroom. The staff were friendly especially the concierge Kurt he was so friendly and helpful. Highly recommend
Stayed in September 2023
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Reviewed: September 29, 2023
Craig
Spain38 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Collection Room
- • Stayed 3 nights
- • Submitted from a mobile device
Everything. Superb!!
Stayed in September 2023
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Reviewed: September 27, 2023
Suha
Saudi Arabia10 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Collection Room
- • Stayed 1 night
- • Submitted from a mobile device
May be the toilet needs to be more clean preferably with elevatore rather than stairs especially for geraitric people
Staff was friendly and try there best to complete fast check in
Stayed in September 2023
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Reviewed: September 27, 2023
Nilesh
India21 Reviews2 helpful votes9.0Wonderful- • Business trip
- • Couple
- • Collection Room
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom sink was not working.
The location is in the centre of the city.
Stayed in September 2023
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Reviewed: September 25, 2023
Sarah
United Kingdom80 Reviews3 helpful votes10“Lovely leisure break”- • Leisure trip
- • Couple
- • Collection Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Lovely central location
Stayed in September 2023
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Reviewed: September 24, 2023
Hermanus
Netherlands20 Reviews5 helpful votes8.0“Citytrip”- • Leisure trip
- • Solo traveler
- • Collection Room
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel is located next to a busy road. The hotel is next to the Tivoli Gardens and the central station (which is nice). Though, to reach the other most important attractions, it's quite a walk (for instance Nyhavn). But attractions are a bit scattered across the city of Copenhagen. There are a few restaurants around the corner, for more variety one needs to go a bit more into the city center.
The staff is very friendly and attentive, particularly in the breakfast restaurant. The breakfast was delicious! The room was clean and had a beautiful view on the Tivoli Gardens/Copenhagen City. Spacious lobby.
Stayed in September 2023
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Reviewed: September 21, 2023
Thomas
United States9 Reviews10“A must stay hotel..”- • Leisure trip
- • Couple
- • Collection Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast could have been less expensive.
It was very special to stay at this well restored hotel designed by Arne Jacobsen.
Stayed in August 2023
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Reviewed: September 21, 2023
Hanan
Kuwait12 Reviews2 helpful votes9.0Wonderful- • Couple
- • Collection Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bed was SO UNCOMFORTABLE, the worst.
Location is nice , the view is nice, the hotel in general is nice
Stayed in September 2023
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Reviewed: September 20, 2023
Lanier
United States2 Reviews10“Perfect!”- • Leisure trip
- • Family with young children
- • Collection Superior Room with Tivoli View
- • Stayed 3 nights
Location was great.
Stayed in August 2023
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Reviewed: September 19, 2023
Robert
Switzerland29 Reviews10 helpful votes10“Perfect weekend getaway”- • Leisure trip
- • Solo traveler
- • Collection Room
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel provides access to the gym club in the same building. While they gym is well equipped, it is smelly and not the cleanest.
I had two rooms, one of the 5th and one on the 13th floor. I would definitely recommend room on the higher floors as they have more light and better views of the city (rooms on higher floors are more expensive). Beds are very comfortable, sparking and still water are provided, rooms equipped with beautiful and functional designer furniture. I had a problem with bathroom and the staff was quick to find the solution. Overall, staff was very professional and friendly.
Stayed in September 2023
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Reviewed: September 18, 2023
Avnish
United Kingdom100 Reviews16 helpful votes10“Excellent location and service”- • Leisure trip
- • Couple
- • Collection Room
- • Stayed 2 nights
Location - excellent Our room overlooked Tivoli Gardens so we enjoyed the illuminations, music, and fireworks Service - excellent - very responsive to requests Fresh water available in abundance, with delicious sweets (put out 24x7) and biscuits, apples and pastries laid out for guests each afternoon
Stayed in September 2023
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Reviewed: September 18, 2023
Paula
United Kingdom15 Reviews1 helpful vote10“just awesome !!”- • Business trip
- • Solo traveler
- • Collection Room
- • Stayed 3 nights
- • Submitted from a mobile device
nothing.
Everyone was so friendly and helpful. the bed was super comfy and the breakfast was awesome !!!
Stayed in September 2023
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Reviewed: September 18, 2023
Haifa
Saudi Arabia18 Reviews3 helpful votes9.0“Great”- • Leisure trip
- • Travelers with friends
- • Collection Room
- • Stayed 3 nights
- • Submitted from a mobile device
The hotel was clean and it’s near Tivoli Garden there is a gentleman who works there named Muhyaldain he made our stay. Thank a lot
Stayed in September 2023
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Reviewed: September 17, 2023
Savan
United Kingdom11 Reviews3 helpful votes9.0“Overall great hotel one person can’t ruin it all”- • Leisure trip
- • Group
- • Collection Room
- • Stayed 3 nights
- • Submitted from a mobile device
One of the staff were very rude! A male in the dining area can’t remember his name, but he obviously didn’t take a liking to us as he wasn’t willing to be welcoming
Overall really nice rooms clean modern!
Stayed in August 2023
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Reviewed: September 11, 2023
Chris
United Kingdom18 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Collection Room
- • Stayed 5 nights
- • Submitted from a mobile device
I was close to the railway station and easy walk to everything
Stayed in September 2023
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Reviewed: September 11, 2023
Samornmitr
Thailand100 Reviews4 helpful votes9.0“Excellent Stay - would love to come back”- • Leisure trip
- • Couple
- • Individual Room
- • Stayed 2 nights
They forgot to set up an extra bed in one of our rooms, but it was fixed right away.
Staff are very friendly and helpful. The room is nice, spacious and clean. Breakfast is great. Location is very convenient to everywhere, right in front of central station and tivoli gardens.
Stayed in September 2023
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Reviewed: September 11, 2023
Jennie
United Kingdom39 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Travelers with friends
- • Collection Room
- • Stayed 3 nights
- • Submitted from a mobile device
Apart from not having adequate window treatment in the bathroom, it was a comfortable stay and appreciated the friendly concierge who gave great restaurant tips.
Stayed in August 2023
-
Reviewed: September 7, 2023
Marika
United States51 Reviews14 helpful votes10“Stunning mid-century modern hotel designed by Jacobsen, excellent value on the steps of the central station.”- • Leisure trip
- • Couple
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
It wasn’t clear when I reserved that family rooms are on the third floor. I’m guessing the third floor would have been quite noisy - higher floors are definitely far more desirable because of the views but also the lack of noise.
Fabulous location and epic danish design. Huge suites and great room service. Sparkling clean. Great beds.
Stayed in July 2023
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