Reviews of Wakeup Copenhagen - Borgergade This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Borgergade 9, 1300 Copenhagen, Denmark
#77 of 123 hotels in Copenhagen
Guests' ChoiceReview Score
Based on 5979 hotel reviews
8.1Score breakdown
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Cleanliness
8.2
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Comfort
8.1
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Location
9.6
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Facilities
7.9
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Staff
8.7
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Value for money
8.0
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Free Wifi
8.6
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Reviewed: March 24, 2024
Mari
Estonia7 Reviews9.0“Definitely would stay there again.”- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
You could hear a bit the people in the corridor but it was not a big deal breaker. There was no kettle in the room.
Very good location and clean rooms. Friendly staff. The breakfast was a very good value for the money. Definitely would stay there again.
Stayed in March 2024
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Reviewed: March 24, 2024
June
United Kingdom5 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
.......
It's a great location, 5 min walk from Nyhavn. It's expensive for me because I'm from Scotland but my Danish friends believe it's not expensive, so it's all relative really. They recommended it to me Dead comfy beds, black out curtains and hairdryer in room. No restaurant or bar but you can get a beer and bring in take out food and eat it in the lounge which is quite comfy
Stayed in March 2024
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Reviewed: March 22, 2024
Jane
Australia19 Reviews8.0“Terrific. Would definately stay here again.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Not much I we didn’t like. Room was tiny but we were hardly in it so not a big deal.
Great location. Clean, comfortable, helpful and friendly staff, bike hire on site.
Stayed in March 2024
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Reviewed: March 21, 2024
Francesca
Italy10 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Cleaning of the room Distance between the room and the elevators
Position A lot of people accommodating in the hotel
Stayed in March 2024
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Reviewed: March 21, 2024
Alexander
United Kingdom1 review9.0“Convenient, clean, hassle free stay”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
No complaints, it was ideal for me
Location was easy to get to and from airport. It was a good location for my base from which I could do what I wanted during my stay in Copenhagen.
Stayed in March 2024
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Reviewed: March 21, 2024
Niamh
Ireland7 Reviews8.0“Perfectly clean and practical room in the perfect location for shot stays!”- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing!
Location definitely, perfect sized room with everything you need for a short stay.
Stayed in March 2024
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Reviewed: March 20, 2024
Joichhalt
Germany20 Reviews15 helpful votes8.0“Great value hotel in convenient location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Our room was smaller than standard double rooms in most hotels we have stayed at, and had no tea/coffee facility. The shower/toilet is only separated from the room by a milky glass wall, so not very private, and awkward if you're not sharing with a spouse. To get our toilet paper restocked, we had to order a room cleaning, which is done by email to reception.
The hotel was easy to find and quick to check-in. Extremely convenient location. We like to walk, and were able to reach all of Copenhagen's main attractions by foot within 30min. The hotel lounge was quite lively, it seemed to be popular for coworking and hanging out. The hotel clearly attracts a vibrant crowd, judging by the trumpet practice we heard from a nearby room. Otherwise, besides staff vacuuming rooms, no noise from outside our room. Breakfast buffet was great: enough diversity of choice, frequently restocked, very nice warm bread & croissants. Considering coffee and pastry prices in Copenhagen, the breakfast was also quite cheap at DKK90. Despite the size, our room was quite functional and cozy enough. Mattress and pillows were perfect medium hardness, so we slept great.
Stayed in March 2024
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Reviewed: March 20, 2024
Nini
Georgia26 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room was so tiny, there is no even space to climb on the bed.
The location is fantastic. Every attraction is around it.
Stayed in March 2024
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Reviewed: March 19, 2024
David
United Kingdom5 Reviews8.0Very Good- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Central location
Stayed in March 2024
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Reviewed: March 19, 2024
Lauana
Germany24 Reviews11 helpful votes8.0“Good location”- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very annoying that you have to ask to clean the room one day before. Breakfast was payed extra and extremely little options.
Location was great, comfortable bed.
Stayed in March 2024
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Reviewed: March 18, 2024
Christos
Greece1 review7.0Good- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 4 nights
- • Submitted from a mobile device
Too small rooms.
Excellent location.
Stayed in March 2024
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Reviewed: March 18, 2024
Hasan
Turkey1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
bathroom drain is defective
Stayed in March 2024
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Reviewed: March 18, 2024
Michael
United States4 Reviews9.0“A clean, modern, centrally located hotel that exceeded our expectations.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
There are just a couple of things to be aware of... rooms are cleaned only "on demand". This means that if you stay for a week your room won't be cleaned at all unless you make a daily request. We were told of this when we checked-in so were aware. Second, given that the hotel is centrally located, there are bars and clubs nearby. This means there is a lot of street noise, especially so on weekend nights. If you are a light sleeper then it is worth paying for a higher floor (we were on floor 6 of 6) with a room that faces the quieter side of the hotel. The next time we stay we would stay again on the higher floor but choose a room on the quieter side of the hotel.
This was our first trip to Copenhagen so booked this hotel based entirely on ratings and reviews. We were not disappointed! The hotel was centrally located so we could walk to most places we intended to visit. The rooms were modern and clean but, as others have noted, are really intended for bathing and sleeping as they are on the smaller side. That said, the huge, modern lobby was really the place to hang out when choosing to unwind from a day of sightseeing. We enjoyed the breakfast buffet for the first couple of days of our stay but found other alternatives as we became more familiar with the city -- there are dozens of bakeries and cafes within a few blocks of the hotel. Given the central location, clean rooms, and comfy lobby, we would definitely stay here again!
Stayed in March 2024
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Reviewed: March 18, 2024
Alexandra
Greece4 Reviews1 helpful vote9.0“Value for money hotel in the center of Copenhagen”- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
The pillows are small. Maybe bigger pillows or two per person would be better. It would be great to add a small fridge and safe to the rooms.
The location is perfect. Close to the centre, Nyhavn and to different metro stations, but in the meantime very quite. The staff was very kind and helpful. 24/7 reception. Breakfast buffet was very nice with different options 6:30-10:00. A much cheaper and better option than having breakfast from the bakeries which are pretty expensive.
Stayed in March 2024
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Reviewed: March 18, 2024
Rebecca
Italy64 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Very small rooms
The location is perfect
Stayed in March 2024
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Reviewed: March 14, 2024
Ása
Iceland1 review8.0Very Good- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 2 nights
Clean room, great location.
Stayed in March 2024
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Reviewed: March 14, 2024
Markku
Finland41 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
The noise in the room. Something wrong with the bathroom floor thermostat.
The lady at the reception was very polite and flexible
Stayed in March 2024
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Reviewed: March 14, 2024
Oona
Finland7 Reviews1 helpful vote8.0“Very nice place to stay overnight while traveling alone.”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Perfect for traveling alone, the room was small but had everything you could need, very easy to check in and out
Stayed in March 2024
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Reviewed: March 14, 2024
Efrosyni
Greece19 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
Excellent location. The room was a bit small and basic for the price but staff were very nice.
Stayed in February 2024
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Reviewed: March 13, 2024
Eleftherios
Germany4 Reviews9.0“Perfect location + very practise luggage storage.”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 4 nights
I didn't like the machines for the key at the entrance. I had to talk with the staff to get my key. So they were pointless and confused for me -special as a welcome in our hotel. I also didnt like how small was the room and cold, i couldnt sleep wellthe first night, because it was cold.
The location was perfect! I think thats the best in this hotel. The room was smaller than i expected with no view. I prefered to not take breakfast in the hotel because of the very central area and i had many choices to eat breakfast/brunch somewhere else.
Stayed in March 2024
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Reviewed: March 13, 2024
René
Denmark5 Reviews7.0“perfect location and did not use much time in my hotel room.”- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
bed not very good. small room
location is perfect
Stayed in March 2024
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Reviewed: March 12, 2024
Mohammed
Saudi Arabia9 Reviews7.0“Nice for short stay”- • Travelers with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms size
Friendly staff
Stayed in March 2024
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Reviewed: March 12, 2024
Benjamin
Canada12 Reviews3 helpful votes8.0“Great spot with good food nearby, a bit dated.”- • Leisure trip
- • Couple
- • Sky Double Room
- • Stayed 1 night
The room was modern looking in photos but felt 10 years outdated, there was small things like rust on the shower, creaking of the sink and the cheap plastic shower that really did not bother me but it did feel dated.
Hotel is in a great spot in the downtown core with some great restaurants nearby (sticks & fish is worth the money). Check in/out was easy with a decently above average bed. The room is small but the price is nice
Stayed in December 2023
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Reviewed: March 11, 2024
Emma
United Kingdom3 Reviews8.0“Great!”- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
Better view? Looked into people's houses. But wasn't a problem as i just shut the curtains.
Clean, nice decor, easy self check-in, good signage around the hotel, good location, extra bedding
Stayed in March 2024
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Reviewed: March 11, 2024
Sevval
Germany2 Reviews7.0“Hotel’s location was very good, really close to the center and there were various types of restaurants around. The staff”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Air conditioner was not heating the room. The room was cold.
Location Cleanliness Staff
Stayed in March 2024
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