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  5. Reviews of Wakeup Copenhagen - Borgergade

Reviews of Wakeup Copenhagen - Borgergade This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Borgergade 9, 1300 Copenhagen, Denmark

#77 of 123 hotels in Copenhagen

Guests' Choice

Review Score

Based on 5985 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    9.6

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.0

  • Free Wifi

    8.6

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Showing 301 - 325

  • Reviewed: September 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Stayed three days, had to actively request my room to be cleaned when it should be a matter of practice.

    Room was functional & clean

    Stayed in September 2024

  • Reviewed: September 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A great value hotel, in a good location. Perfect for a few nights stay in Copenhagen. Only a short walk to a couple of metro stations making it easy to access the rest of the city.

    Stayed in September 2024

  • Reviewed: September 16, 2024

    9.0
    Great location, price and cleanliness
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms are small and fine for solo travel but would be tight for a couple

    Great location and modern facilities

    Stayed in September 2024

  • Reviewed: September 16, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    A coffee maker and an iron would be useful and welcome. Room is tiny like a capsule.

    Great location!

    Stayed in September 2024

  • Reviewed: September 15, 2024

    9.0
    Would stay again
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    It would have been nice if I could have left my luggage at no cost. The lockers weren't expensive but they filled up quickly.

    Great location, all the major tourist spots were walkable. Very clean room and comfortable bed. The room isn't large but I didn't spend that much time in it anyways. The shower was nice and staff were friendly.

    Stayed in August 2024

  • Reviewed: September 15, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Sky Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Expensive but that’s Copenhagen not the hotel to blame .

    Very well located staff, was very nice and helpful personally nothing to complain about .

    Stayed in September 2024

  • Reviewed: September 14, 2024

    9.0
    Perfect for us - price and location-wise and it was Very Nice with helpful patient staff!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The bed could be a bit softer - just a little... Absolutely no other complaints!

    We stayed here for the low price (which is as good as it gets in Copenhagen - expensive place) and the central location - it is right in the middle of everything and yet, down a quiet street. Cafes, grocery, 7-11 and street food within feet. The Metro is only a few blocks. We walked to the Botanic Garden easily; the Little Mermaid with a bit more effort; Skaal was an easy walk; a canal, churches, multiple squares and a palace all within 15 minutes so if you are mobil at all, there's plenty to do without transport. We stayed in the budget room for 2 nights - it is small and the shower and bathroom are small so if you can't handle close quarters, don't do it. We travel in a tiny camper for weeks at a time so this was okay for us. There is counter space in the bathroom and 4 pegs for towels and bathroom bag - a lot more than a lot of places that cost more! Lots of bathroom light and the mirror is fairly close. We're both on the taller side but not heavy so the bed was okay - long enough for the 6'1" one of us and enough width - I think it is about an "American Queen"-size. There is one small table and 2 chairs so we had to move our bags (2 carry-on sized suitcases, a backpack and a tote bag) to the bed for the day but there is a large drawer under the bed where the second duvet and pillow are stored so we stowed some things there. 2 usb plugs and electrical outlet at the desk/table in the room and elec. in bathroom. The window opens and the ac worked (don't hold the button down, press it multiple times - there are directions but I got it wrong for the first 10 tries). We were on the back courtyard side with business offices across from us (not unsightly) so it was quiet but I don't think the hotel was at capacity and it was a weeknight so I can't say how quiet hotel is but there was no street sound.

    Stayed in September 2024

  • Reviewed: September 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was good .

    Stayed in August 2024

  • Reviewed: September 11, 2024

    9.0
    Wonderful hotel for a city trip!
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This is my go-to hotel in Copenhagen. I love its proximity to the city center, to Nyhavn, and to the metro that connects directly to the airport. The rooms are very small, but very comfortable.

    Stayed in September 2024

  • Reviewed: September 11, 2024

    7.0
    Denmark is beautiful. I wish for my 50th birthday this year to attend Noma and my heart is broken.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Please see above and sort it out

    We did not have the breakfast the location was good the cobblestone walkways from taking the subway and then walking with 2x50 pound suitcases was not that great. Everybody was really nice. The service at the hotel was really slow people bud in line in front of us. That were standing behind us at the back of the line we’re taking right to the front to prevent a long line of however they forgot about the people standing in front of them. We did request check however we weren’t able to do that but there was about 50 people that checked in at the same time. There was only two staff there at the time. We were required to leave our suitcases there which was an open area the suitcases were not locked. It was actually my roommate was extremely tiny as well. It was Put a bath in the bathroom so you had to come out into the bedroom to put your bathroom on so I came out of the bathroom naked in front of my friend. Around the hotel was really nice the Cestone walkways the hotel itself in front of the restaurant was very beautiful having all the stores close by was really nice having an airport not so far was really great stories that were around us were open at all times and were very courteous to our request and The people that were staying there or that there actually were absolutely amazing I would love to come back to Denmark . Maybe Next time I can come and visit the port and come for a swim and actually get a reservation at Noma I waited four months to make reservation and they were sold out. It was heartbreaking for the third time that I tried to come to normal but I was not able to make it and they’re closing at the end of this year I am turning 50 this year and I’m completely heartbroken. I’ve been watching for about 20 years I’ll never get to eat there. I wish they had a better way of setting things up I really wanted to celebrate my birthday this year because I am turning 50 and it was my lifelong dream to eat at that restaurant. I am heartbroken. But I love Denmar

    Stayed in July 2024

  • Reviewed: September 10, 2024

    8.0
    Great location
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location to metro stops and city centre. The supermarket (open until 22h) is about a minute walk away. A 2 star hotel which shames a lot of 3 star hotels I have stayed in.

    Stayed in September 2024

  • Reviewed: September 10, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights

    Nothing fancy, towels could have been cleaner. Overall, very expensive, but then this is Copenhagen, everything is.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    You have to order cleaning by e-mail even if you stay 4 nights and when they “clean” the room, they still don’t bring new toilet paper rolls (we had two for 4 nights!). No tissues, very lowcost body wash. Almost no equipment (no shoe sponge etc.) The receptionist during our check in was not professional at all, didn’t say a word.

    Location was great.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    7.0
    Convenient and helpful staff
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed and the aircon which hardly worked

    Stayed in September 2024

  • Reviewed: September 9, 2024

    8.0
    Great location, comfortable beds, small rooms but had everything we needed.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower temperature was difficult to get right. Either too hot or too cold.

    The bed was extremely comfortable and the towels were very fluffy. Room was small but met our needs.

    Stayed in September 2024

  • Reviewed: September 8, 2024

    7.0
    Great location, comfy room
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room could do with a kettle and perhaps a mini fridge. The street gets a bit noisy at night.

    Great location, small but comfy room, spotless clean bathroom, great mattress, window can be opened for fresh air, also good AC. Breakfast is ok.

    Stayed in September 2024

  • Reviewed: September 8, 2024

    9.0
    Would choose to stay there when i come back
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast was ok, but I wish there were more fruit options, such as prune, apricots, or plums. Might be a seasonal thing. Saw orange slices one day - should have been available more often. Perhaps pastries or a sweet option. More of a personal preference than a criticism.

    Clean and comfortable. Excellent location. Staff was helpful. Room was tiny, but typical for single traveler

    Stayed in September 2024

  • Reviewed: September 8, 2024

    8.0
    Great location and many restaurants- good for a one or two night stay.
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough space in the room to empty clothing from our suitcase. Only a drawer. no shelves or cabinet. Wished there was a tiny refrigerator too.

    Ideal location! Very comfortable lobby area. We played cards and had a couple drinks there. The rooms are very small, but understandable in central Copenhagen. Air conditioning worked well - were there in early September and it was very warm.

    Stayed in September 2024

  • Reviewed: September 8, 2024

    9.0
    Prime location in the heart of the city, where you can rest and also plan your day to return and depart again.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wouldn’t complain about it too much but breakfast options could have been a bit more (e.g. scrambled eggs)

    Prime location in the heart of the city. Cleanliness and easy processes.

    Stayed in September 2024

  • Reviewed: September 7, 2024

    9.0
    Great location, clean rooms, have breakfast elsewhere perhaps.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    Breakfast wasn't a good value for the money and was not tasty.

    Easy check in. Excellent location in Copenhagen. My room was a family room (two rooms connected by a door) and was quiet during my stay in August.

    Stayed in August 2024

  • Reviewed: September 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Sky Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    AC left a dampness in the very small room. Bed was next to the wall with a socket on only one side. Very little space for two people.

    Location was perfect for sightseeing and dining. Price was good for a very expensive city.. Breakfast well priced and varied. ML

    Stayed in September 2024

  • Reviewed: September 7, 2024

    8.0
    Decent hotel in great location
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Incessant emails about buying breakfast (even after we had left!). You have to pay to leave your luggage (watch out as it will eat your money because the locker doors are bent and may not shut properly). The wifi constantly wouldn’t connect and I had to forget & re-login.

    Great central location and easy 5 min walk to Kongens Nytorv metro station (all lines, including airport). The hotel was simple but comfortable. There is a supermarket behind the hotel for supplies. There are many bars & restaurants close by. Breakfast looked chaotic.

    Stayed in August 2024

  • Reviewed: September 7, 2024

    8.0
    Fine for a night or two
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    Bed linen - hot as hell under a quilted comforter in summer (but all the hotels I stayed in in Europe had this). But comforter was twin size while bed was full/queen.

    Clean and safe feeling.

    Stayed in August 2024

  • Reviewed: September 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Transparent bathrooms and the size of the rooms

    Location

    Stayed in September 2024

  • Reviewed: September 5, 2024

    8.0
    Small room in good location.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Soundproofing between rooms is limited. Breakfast room busy and crowded. Hard to get hot water at front desk as it’s busy. No kettle in room.

    Room is very small, so okay for one, but would be a challenge for two. It was very clean. Efficient use of space. Breakfast is excellent. Lots of healthy choices—cheese, meats, vegetables, breads, yogurt, muesli, fruit, boiled eggs, good coffee machines. Location is terrific; hotel is walkable from Central Station—about 40 minutes with small roller bag.

    Stayed in September 2024

Showing 301 - 325

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