Suites need major upgrades . Furthermore, even though space is available in the suite, you renting they continue to charge for additional children.

Atmosphere was going. One of waitresses was excellent. Food was also good. Staff is friendly.

Stayed in September 2024

That there wasn't any wifi in the bedroom

I liked the comfortable bed

Stayed in July 2024

Loud music in the hotel at the morning, loud music and loud neighbors outside during the night, AC was only in one bedroom, shower is not maintained good, no hot water. The advertisement claimed a seafront/beachfront view that doesn’t exist. No good internet at the property. No TV in maim bedroom.

It was clean, one room equipped with AC, comfortable beds, location, price.

Stayed in March 2024

noise and staff not well trained. I had one day with breakfast it was the most ridiculous food served something like ham not looking as 1/2 slice of it and ridiculous pre cooked cold eggs with I count taste. Just had coffee that first day.

too much noise most of the time. cleaning crew woking you up early just to pick up dirty towels not cleaning the room right away. No one speaking any other Languague just Spanish. Many times the forget to leave needing amenities as I clean towels.

Stayed in December 2023

Is the fact they say u they like ofter 1 bed room kitchen and living When u get they they give 1 bedrooms and the bathroom are nasty

I love the hotel

Stayed in September 2023

shower did not drain well

Stayed in July 2023

About the living home it' was very inconfortable because it's very hot 🔥 and I'm asking for a fan they say they don't have , I cannot stay for a second in the living room area even though I open the windows please think about to fix that problem.

I like the pool , the breakfast, the yard with the garden, the staff was very pleasant

Stayed in May 2023

No blood on my sheets. A soap holder in the shower

Charged more than the price quoted on bookings.

Stayed in May 2023

no internet inside the rooms

the staff

Stayed in May 2023

i didn’t have to see what I don’t like

it’s a nice place

Stayed in April 2023

The Wi-Fi sucks

They were okay.

Stayed in February 2023

didn’t like the fact Jack hammer the next door and disturbing

the pool and the food

Stayed in February 2023

I need an empty cup for my girlfriend to use in the washroom they refuse to give me an empty it was February 6th around 9:30 pm we have to leave the hotel to go to buy a cup we walked for about 1 km while they have it she said no she is not going to give it to me these are the employees at the bar at night. That I did not appreciate it at all. If in i needed that cup to save a life.

Personnel at the front were polite and helpful I can remember name of one oh wow she is an amazing person her name Natasha . The employees from the bar at night they are very rude not helpful at all. The manager really need to talk to them other than that everything about the hotel is wonderful I will be back

Stayed in February 2023

- No internet connectivity in the rooms. - There could be more variety on the breakfast menu. - They were using the maximum volume on the speaker by the pool to entertain themselves at night. It was distracting for those who stay in rooms by the pool.

The staff is friendly and supportive. It was also good to find a few people who can express themselves in many languages. The space is secure and the room met my expectations. The food is good. I like the pool.

Stayed in November 2022

The bathroom stinked a bit and there was no hot water

The room was okay, it was clean

Stayed in November 2022

Not bad

Stayed in September 2022

Customer service was horrible

Just the location

Stayed in June 2022

staff not good at welcoming

simple

Stayed in June 2022

Old furniture

For me the location is perfect, breakfast is good but need more variety. The need a upgraded in the room. Staff is good and friendly

Stayed in May 2022

Lower price

The pool was packed for the most part of my staying

Stayed in March 2022

The equipments

Confortable

Stayed in May 2022

I love everything good

Stayed in January 2025

No internet in the rooms and staff can’t help they tell you to stay by the pool if you need Internet. The bathroom was leaking water and filled up the whole apartment with water during the whole stay. They didn’t do shit!

The pool is awesome! Food is great and fresh

Stayed in October 2024

Everything was awful. I Would not recommend it to no one and I am a business woman. I have my business in DR and my clients are always asking me where is the best place to stay.

When I got there I was put on the top floor with a baby no elevator and the room was hot only one AC which in the bedroom. I complained about it and I was move to another room which was no different than the first where only the bedroom had a decent AC and the location was in the back of the hotel felt like walking one mile away from the main hotel. The comfort was awful and the service was very poor. The commucation was very very poor. The internet did not reach in any of the rooms, if you needed to make a phone call you have to go toward the pool area or by the reception area. Mind you I am with a 16month old baby. It was horrible very very horrible the expectation I was expecting did not meet up, and I travel a lot to DR which is like a home to me, I've been through so many hotels and I have gone to this hotel before and this time it sucked. They need to clean up and I would not recommend this place to someone especially with children under 1years of age. I have my business in DR

Stayed in September 2024