Calle Alegria, No. 3, 51000 Santiago de los Caballeros, Dominican Republic
#52 of 93 hotels in Santiago de los Caballeros
Guests' ChoiceBased on 171 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
8.1
Facilities
8.2
Staff
8.1
Value for money
8.3
Free Wifi
8.4
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End of dialog contentReviewed: April 6, 2025
Haynes
Dominican RepublicHost was very friendly and helpful as usual
Stayed in April 2025
Reviewed: February 20, 2025
Yasmine
FranceHot water at the beginning but nothing after 5 min.
Location, restaurants around, main places to visit around, good for 1 night
Stayed in February 2025
Reviewed: December 30, 2024
Noemi
United StatesWiFi was not working and towels were stained. Otherwise everything else was great.
Property was comfortable. There was hot water and air conditioning. There was a kitchen and a fridge, coffee maker, coffee and sugar. There was a tv in each room.
Stayed in December 2024
Reviewed: December 25, 2024
Elizabeth
United StatesLocks on the door were off. One was too loose and the slide bolt was hard to operate.
Clean. Close to center of town.
Stayed in December 2024
Reviewed: October 15, 2024
Dimitri
Dominican Republicroom too small for ssme price i can get a bigger room en santiago
locacion clean modern layout large tv fridge is all make a nice stay
Stayed in October 2024
Reviewed: October 8, 2024
J
United StatesArea is under construction throughout the streets and we lost electricity but the generator kicked in. But not for the WiFi. Just the outlets and the lights. Then the generator gave out after about an hour. This happens all over Latin America but this area probably more with the construction until it’s finished. Lights came back after a couple of hours.
Loved the decor and the amenities. Shower, bed and room were great. Toilet seat was very loose but not a big deal
Stayed in October 2024
Reviewed: October 7, 2024
Johann
Dominican RepublicIt's hard to take a rolling bag up the narrow spiral stairs on the third floor.
Great aircon that quickly cooled the room down. You can adjust the color of lighting between a funky blue and a fluorescent white. Comfy bed.
Stayed in August 2024
Reviewed: September 16, 2024
Charles
United StatesThe bathroom is a tad bit small, but it worked out fine overall.
The price and the location can’t be beat.
Stayed in September 2024
Reviewed: July 22, 2024
Manuel
Dominican RepublicGoing upstairs to enter my room
I liked the temperature of my room.
Stayed in July 2024
Reviewed: July 17, 2024
Emily
Dominican RepublicThe only issue I had was that the price that paid when I arrived was much more than what was advertised when I booked the room. I don't like that at all. Booking.com should be accurate or at least say ahead of time that the rate may change upon arrival.
The staff and room were very nice and the location is great. Centrally located downtown and in a safe area. The room is clean and cozy, they have those colourful lights and a tv with local stations only. The showers don't have hot water but that's ok because it's 4 thousand degrees outside.
Stayed in July 2024
Reviewed: July 4, 2024
Dimitri
Dominican Republicrooms too small way too small for price they are charging
room was nicely decorated, clean lication was good nice air good size tv clean towels staff was ok accomodating
Stayed in July 2024
Reviewed: June 19, 2024
Eric
Dominican RepublicThe staff most unpleasant unwelcoming and not very helpful. I had three pieces of luggage got zero help going up the stairs. I had asked for my room to be cleaned the three times for my 3-day stay never got cleaned once. Had to go to the office to get fresh towels met with unpleasant faces like I was bothering them.
The price ,A/C , hot water
Stayed in June 2024
Reviewed: May 22, 2024
Sandra
NetherlandsThe hotel is located on a block which seems to be a bit dodgy at night. Most of the restaurants were close by 19:00 on a Thursday night, and it didn't feel quite safe wonder around on the streets.
It is clean and great for a night.
Stayed in May 2024
Reviewed: May 19, 2024
Nigel
Canadaexcellent value for the money, If you do not know where it is, you will need google maps, as there is no signage. The hostel is on a narrow street with the rooms in a renovated building and the office on the other side of the street.
Stayed in May 2024
Reviewed: May 5, 2024
Nathalia
United StatesOnly one stove burner worked, they also had an oil burning which smelled terrible, it sort of gave me a headache.
The wifi was great, AC, clean bed, additional grade-A linens perfect. I loved that it had a fully equipt kitchen. The hot water was amazing.
Stayed in April 2024
Reviewed: May 2, 2024
Verneaux
Dominican RepublicEverything was great and wonderful
It’s beautiful and beautiful
Stayed in April 2024
Reviewed: April 26, 2024
Ana
United StatesI want positive good about you
I love a place I will come back again
Stayed in April 2024
Reviewed: March 27, 2024
Roberto
United StatesProperly was so comfortable and very economic.
Staff was very friendly and helpful
Stayed in March 2024
Reviewed: March 12, 2024
Wibelson
United States2days I don’t have find water in the bathroom for flush my pipi When i tell him that It was furious with me😔😔 I don’t like that the way this person talking about me😔😔 Person who’s responsibility this place at Santiago He’s not Good😔😔 Change this person at the place🙏🏾
Clean inside
Stayed in March 2024
Reviewed: February 20, 2024
Kanojia
IndiaOnly if they had a coffee maker in the rooms it would have been more better,instead they have it in the common pantry,rest everything was
Good & Clean Place very well kept,the reception lady was very nice & helpful..Good Value for Money..Only if they had a coffee maker in the rooms it would have been more better,instead they have it in the common pantry,rest everything was fine & good.
Stayed in February 2024
Reviewed: February 18, 2024
Els
United Arab EmiratesThe kitchen is very small, iso bones is cooking you'll have to wait for your turn. And during the day there was traffic noise and noise from other rooms but night time was perfectly quiet.
Loved that they had Netflix on the TV, comfortable beds, airconditioning and cosy lighting. The room was clean. Small but comfortable, and with a private bathroom.
Stayed in February 2024
Reviewed: February 17, 2024
William
Dominican RepublicTowels were not clean, probably they are old and they looks like are not clean. Same with the pillows, they looked thirty. Is not our first time in this hostal and last time was great. Everything clean.
Rooms very nice and well equipped, location is great if your going to the city
Stayed in February 2024
Reviewed: February 6, 2024
Jo
United KingdomI rang the bell for reception (which is in a building opposite where the rooms are) a number of times, and had to wait a while for the woman to come and check me in. I also rang a few times when I was leaving, and in the end I left the key in the room and went without seeing anyone.
The room was small, but had everything I needed. The bed was comfortable, there was a fridge and hot water. The lighting options were numerous. The wifi worked very well.
Stayed in February 2024
Reviewed: December 1, 2023
Oriane
United StatesThe room was quite small, and it was a bit loud in the morning.
It was clean, quite good location, and the staff was very nice!
Stayed in November 2023
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