Calle Alegria, No. 3, 51000 Santiago de los Caballeros, Dominican Republic
Based on 166 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
8.1
Facilities
8.1
Staff
8.0
Value for money
8.3
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: July 9, 2023
Caroline
United KingdomCockroaches in bedroom, WiFi/TV in and out, neighbourhood not very safe, tried to check in for 20 minutes before someone answered after the neighbors had to yell up and down the street for owner, also very loud bedroom lacking soundproof
Modern rooms
Stayed in July 2023
Reviewed: July 4, 2023
Jay
United StatesIce cold air conditioner
Stayed in July 2023
Reviewed: May 14, 2023
Hernandez
United StatesNothing
Everything.
Stayed in May 2023
Reviewed: April 12, 2023
Ruben
United StatesThe owner is doing renovations on Alegria Hostal as I am writing these words. The noises of drilling machines and the hammering are not good for the mind. People travel for business, vacations, and personal issues. Noise and peace of mind do not mix.
Mr. Leandro is an excellent person. He made sure to make me feel better than my own home. The laundry, and buying food and beverages, were things Mr. Leandro help me with to ensure I got everything done right.
Stayed in April 2023
Reviewed: April 1, 2023
Chase
United Statesthe location was terrible with the noise of outside. it was as if the windows were wide open and there were sounds of honking and barking late into the night.
room itself was fine and clean
Stayed in April 2023
Reviewed: April 1, 2023
Jose
Dominican RepublicNothing
Everything
Stayed in March 2023
Reviewed: March 7, 2023
Sebastian
United StatesThank you for the hospitality, very clean, great host, Thank you Rolando!
Stayed in March 2023
Reviewed: February 15, 2023
Nathaniel
United StatesLeandro was great. Hard working and professional. Gracias por todo.
Stayed in February 2023
Reviewed: January 28, 2023
John
BahamasI like everything
The staff were very nice and also the place was very clean I have no complaints at all. I would recommended it to my friend.
Stayed in January 2023
Reviewed: December 27, 2022
Adam
United Statesno parking. we got lucky, but parking could be a complication here. also, very tight roads.
a great little spot in the heart of Santiago De Los Caballeros
Stayed in December 2022
Reviewed: December 18, 2022
Mackenson
Dominican RepublicI liked everything
Perfect location, great view and closed to Monumento!
Stayed in November 2022
Reviewed: November 4, 2022
Giulia
ItalyWe booked a large room on the first floor, then they told us it wasn't available anymore and they put us in an extremely small room to the second floor (very steep stairs with heavy luggage) . The host didn't look very happy to welcome us.
Good location and nice lights
Stayed in November 2022
Reviewed: October 10, 2022
Marga
United KingdomReally bad customer service, (Leandro) room disgusting 🤮🤮🤮🤮 please please even if the location is good don't make bookings in this place.no idea about customer service the only person was there name Leandro was really horrible with us🤮🤮🤮 the room was really disgusting 🤮🤮🤮 . Qq
Location
Stayed in October 2022
Reviewed: September 8, 2022
Edgardo
United StatesRight in the center of town, close restaurants , Stores, monument of heroes is close by I would say 5 to 7 minutes walking, Main City Street Calle Del Sol a Commercial Strip is 1 to 3 minutes away walking, other important Street corridor Las Carreras Is right next to This hostal
Stayed in August 2022
Reviewed: August 21, 2022
Jaime
United Statesclean and safety
Stayed in August 2022
Reviewed: August 19, 2022
Haynes
JamaicaThis is one of the best small hotels I have stayed at. The rooms were super clean and neat and the staff are very friendly and helpful. The location is not perfect, but the ammenities and comfort make it all worthwhile and I highly recommend this place.
Stayed in August 2022
Reviewed: May 29, 2022
Natalia
United StatesI understand this is not a 5 star hotel but it was filthy, the bed was full of hair, all kinds, ants , found a cockroach and the covers were so nasty I put them on the floor.
To start there’s a high stair to get to the second floor, I only had a suitcase which the host told me he couldn’t help me with so it was a struggle from the beginning.
Stayed in May 2022
Reviewed: May 6, 2022
Lauren
ColombiaThe main issue with this place is the NOISE. My room had a mini balcony so it was the closest one to the street. You could hear the neighbor's dog bark for HOURS on end, music blasting from the downstairs neighbors, and the property owner yelling at construction workers and other guests during the early morning hours. This place is also not suited for people who cannot get up a narrow (I'm talking less than 2ft) wide stairway with rungs. You have to be careful going up and down. The property owner does not always respond to you via Whatsapp, but he did help me arrange a driver during my stay. I should also mention that the toilets are not very strong, so I would NOT suggest taking a dump here at any time during your stay.
The location was great being only a short walk to ATMs, pharmacies, restaurants, and even the bus stop that I went to upon departure. The bed was a nice size and the refrigerator was very cold. The property left 3 bottles of water in there as well which I really appreciated once I arrived. The water was hot as well, as stated in the description. I always felt safe and ordering takeout was pretty easy. The air conditioner was a God sent.
Stayed in May 2022
Reviewed: November 6, 2022
Anonymous
Dominican Republicthe room was very cleaned and nice
Stayed in November 2022
Reviewed: October 28, 2022
Anonymous
Dominican RepublicFound a couple cockroaches in the kitchen.
Location was great.
Stayed in September 2022
Reviewed: December 26, 2024
Maddy
Dominican RepublicThere are no comments available for this review
Stayed in December 2024
Reviewed: December 6, 2024
Juliana
AustraliaThere are no comments available for this review
Stayed in October 2024
Reviewed: December 3, 2024
Jorge
United StatesThere are no comments available for this review
Stayed in November 2024
Reviewed: November 1, 2024
Julio
United StatesThere are no comments available for this review
Stayed in October 2024
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