Reviews of Barceló Bávaro Palace All Inclusive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Playas de Bavaro, Bavaro, 11517 Punta Cana, Dominican Republic
#63 of 135 hotels in Punta Cana
Guests' ChoiceReview Score
Based on 331 hotel reviews
8.0Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
9.0
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Facilities
8.5
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Staff
7.8
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Value for money
7.9
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Free Wifi
7.6
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Reviewed: June 29, 2022
David
Colombia6 Reviews2 helpful votes9.0“Amazing resort in the caribbean”- • Leisure trip
- • Family with young children
- • Family Room (3 Adults + 1 Child)
- • Stayed 8 nights
- • Submitted from a mobile device
Some flies un the restaurants and some staff were not so helpful
We like the food, conforness and overall experience
Stayed in June 2022
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Reviewed: June 20, 2022
Aurelis
Dominican Republic1 review8.0“Was good”- • Leisure trip
- • Group
- • Superior Room
- • Stayed 3 nights
- • Submitted from a mobile device
The night club you need to upgrade the music
The best service we got was a the bohío buffet for breakfast the guy name Virgilio Medrano he is the best
Stayed in June 2022
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Reviewed: June 1, 2022
Kiswana
United States1 review7.0Good- • Leisure trip
- • Group
- • Junior Suite
- • Stayed 6 nights
- • Submitted from a mobile device
location is perfect, easy access to everything
Stayed in May 2022
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Reviewed: June 1, 2022
Nicole
United States11 Reviews1 helpful vote9.0“Had an absolute blast with my fiance, and our family. Would definitely return!”- • Leisure trip
- • Group
- • Junior Suite
- • Stayed 7 nights
All the food was good except at the two main buffets near the main pool. Did not like how overwhelmed some of the staff seemed to be. There was only 1 ATM that I could find on the property so it was hard to tip.
The room was excellent, AC was awesome. Loved the private jacuzzi in jr suite. Public pools are clean and the beach is easily accessible. Loved the theatre and entertainment.
Stayed in May 2022
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Reviewed: May 24, 2022
Julia
Switzerland4 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 4 nights
- • Submitted from a mobile device
reception was messy, the queues were not really working. better one line per side and then the person which is waiting the longest gets sieved first. staff could be more friendly
amazing hotel area and infrastructure. clean and taken care off. bar in the pool is amazing! we used the kayaks for free which was great. the rooms with the jacuzzi at the balcony are great!
Stayed in May 2022
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Reviewed: May 21, 2022
Jasmin
United States8 Reviews8.0Very Good- • Leisure trip
- • Group
- • Junior Suite
- • Stayed 4 nights
The buffet hours were weird; we tried getting food at around 1 PM and the buffet was closed. I remember coming here and the buffet being open all the time.
Everything else!
Stayed in April 2022
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Reviewed: April 25, 2022
Carmen
Dominican Republic1 review8.0Very Good- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Food quality decreased compared to how it was a few years ago.
Pool was great, beautiful beach. El cielo pool bar made the best drinks. Japanese restaurant was the best and also the mexican restaurant.
Stayed in April 2022
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Reviewed: April 25, 2022
Marsha
United States1 review9.0Wonderful- • Leisure trip
- • Group
- • Superior Room
- • Stayed 4 nights
- • Submitted from a mobile device
Food
Atmosphere, staff
Stayed in March 2022
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Reviewed: April 21, 2022
Claudia
Canada4 Reviews9.0“I absolutely loved the water parks available for my young son to play at. The shuttle services was frequent and very con”- • Leisure trip
- • Group
- • Junior Suite (3 Adults + 1 Child)
- • Stayed 5 nights
- • Submitted from a mobile device
The food was very dry, with overcooked meats, and inexperienced servers. ie removing your plates while still eating, sometimes no English speaking help.
Large and very well kept resort. The beaches were beautiful and the staff very helpful and polite.
Stayed in April 2022
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Reviewed: March 20, 2025
Areg
United States7 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 7 nights
- • Submitted from a mobile device
I liked everything it was amazing. Best vacation ever. Hotel was great large and clean room, tasty restaurants and lot of water attractions for kids.
Stayed in March 2025
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Reviewed: January 18, 2025
Lusine
Armenia23 Reviews2 helpful votes5.0Fair- • Leisure trip
- • Family with young children
- • Family Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
staff at reception was rude, unpleasant and unhelpful
beach
Stayed in January 2025
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Reviewed: December 10, 2024
Barbara
United States1 review10“It was excellent.”- • Leisure trip
- • Couple
- • Suite Ocean Front Premium Level
- • Stayed 3 nights
- • Submitted from a mobile device
Everything was great
Everything
Stayed in December 2024
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Reviewed: November 27, 2024
Uelinton
Brazil11 Reviews3 helpful votes1.0“Extremaly disapointed”- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 6 nights
- • Submitted from a mobile device
Good morning! I would like to express my disappointment with Barceló Bavaro. I made a reservation (4627878239 ), for my son and my daughter-in-law, who got married and wanted to spend their honeymoon at Barcelo, and it happened to me that they would have some amenities for this date. And to our surprise when we got home today we had the dissatisfaction of knowing that they didn't do anything they had promised. Because it was a unique celebration, there was a feeling of frustration because I organized everything with the reservations sector and nothing happened. Receive a cordial greeting from Barceló Bávaro Palace, especially from our Public Relations Department. In reference to your inquiry below, please be informed that for honeymooners we already provide Some amenities at their arrival in the room, which consist in • Continental breakfast in the room the day after arrival • One bottle of sparkling wine and Petit Fours of Chocolate delivered to the room • Honeymooners t-shirts (one per person) • 15% discount in our U Spa services* • 10% discount in tours with Vacaciones Barceló* *some restrictions may be applicable.
Stayed in November 2024
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Reviewed: November 4, 2024
Rayma
United States13 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Family Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Clean room Maintenance
Food Hospitality
Stayed in November 2024
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Reviewed: August 19, 2024
Pooja
United States1 review5.0“Horrible”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Poor service did not even care roof fell in our oom. No one came to fix it
Stayed in August 2024
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Reviewed: August 6, 2024
Audra
United States1 review1 helpful vote6.0“Disproportionately expensive for the experience”- • Leisure trip
- • Group
- • Family Room (4 Adults + 1 Child)
- • Stayed 6 nights
- • Submitted from a mobile device
Food could be a lot better, massive amounts of people, no washcloths, pools could be cleaner, small gym for the amount of people, allotted to 1 pool towel per person, seemed difficult to get Coke Zero refills and no snacks outside of buffet except for purchase
Comfy beds and linens, clean room, spa on balcony, hibachi, variety of activities and stores, adult pool bar easy access , fresh pineapple and fresh squeezed juice every morning
Stayed in August 2024
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Reviewed: August 4, 2024
Maria
Argentina28 Reviews4 helpful votes6.0“A very nice place to stay and relax that has known better days”- • Leisure trip
- • Travelers with friends
- • Junior Suite
- • Stayed 7 nights
- • Submitted from a mobile device
Food quality Checks in and out
Buildings Beach Sea Everyone doing their job properly
Stayed in August 2024
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Reviewed: July 24, 2024
Hayes
United States1 review1.0“The worse hotel EVER!!”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 5 nights
- • Submitted from a mobile device
The staff was very rude.
Nothing
Stayed in July 2024
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Reviewed: July 24, 2024
Joyce
United States3 Reviews1.0“Not very welcoming”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 5 nights
- • Submitted from a mobile device
The staff at the bars swim up bar and the poolside is very rude and racist to black Americans. The food wasn't good at all and the steak house staff was very rude and they served us all uncooked food. I have never experienced something this before.
The beach was beautiful
Stayed in July 2024
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Reviewed: July 23, 2024
Channel
United States1 review6.0“Okay”- • Leisure trip
- • Family with young children
- • Family Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
It’s wayyy to big food was ok n drinks ok
A lot of things to do
Stayed in July 2024
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Reviewed: July 23, 2024
Jaime
United States1 review1.0“I will not be back here.”- • Leisure trip
- • Group
- • Superior Room
- • Stayed 4 nights
- • Submitted from a mobile device
The pool itself was dirty and smelly. The bar was too crowded
Beach was beautiful. Beach staff was nice and pool staff was nice!
Stayed in July 2024
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Reviewed: July 2, 2024
Carlos
Puerto Rico1 review10“Service and the hotel is amazing.”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing… about my experience everything is good.
Everything is good, comfortable and the service is very good 👍🏾.
Stayed in July 2024
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Reviewed: June 11, 2024
Mitch
United States2 Reviews1 helpful vote5.0“The time with family was special, but we don’t ever plan on retuning to Barcelo Bavaro Palace.”- • Leisure trip
- • Family with young children
- • Family Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
The smell in the restaurants was hard to get used to. It smelled like sewer. The food was inconsistent and we were worried about the time some of the food had been sitting on the buffets. We expressed concern over the TV in the room and no one ever came to check on it. The refrigerator in the room didn’t keep the drinks cold, and the staff seemed very stingy with washcloths and towels. Also, the language barrier was VERY challenging at times.
It was very pretty. The pool was nice, and the beach was pretty with the palm trees. Jordany, our bellman on the first day, was exceptional! Our room wasn’t ready after being told it was, and he bent over backwards to fix things for us and get us into a room.
Stayed in June 2024
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Reviewed: June 11, 2024
Cynthia
United States1 review4.0“Never Again!!!!!”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 5 nights
- • Submitted from a mobile device
Most of the staff were not inviting or welcoming. It was very hard to find staff that spoke English and when you did find them they were very unprofessional, whispering and laughing making guests feel uncomfortable. We tried to check into our first room that was already occupied by another couple. We were provided another room that was infested with termites. With no consideration of what we had experienced we were finally provided a third room with no accommodations or an apology. The food was very distasteful in both buffets and all the restaurants. This was very disappointing. We had to leave the resort to get a good meal. Last but not least we decided to pay any outstanding charges the day before checkout to ensure we would coordinate the timing with our taxi to get to the airport on time and of course that didn't happen. We were told that there were charges that were left out the day before. Another bummer and inconvenience. Needless to say we will NEVER visit this resort again and by the way happy 1st anniversary to us.
The resort itself is very beautiful. The beach has very little seaweed and the pools are amazing. The decor on the resort was also outstanding. The check in was a very smooth transition.
Stayed in June 2024
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Reviewed: June 8, 2024
Cindy
Ecuador5 Reviews1.0Very Poor- • Leisure trip
- • Group
- • Family Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Food
None
Stayed in June 2024
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