Carretera Arena Gorda, Bavaro, 10106 Punta Cana, Dominican Republic
#101 of 135 hotels in Punta Cana
Guests' ChoiceBased on 498 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
8.6
Facilities
7.7
Staff
7.9
Value for money
7.9
Free Wifi
7.7
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End of dialog contentReviewed: April 26, 2022
Jeffrey
United StatesThe first room we checked into did not have a balcony. It was in a corner with a tree in front blocking the view. Unacceptable. They did move us to another room the next day and things looked up from there. The 2nd room did have a slight water leak but I could live with that compared to the room with no view or balcony.
The grounds were very well kept. The pools were nice, the views from the rooms etc. The food and drinks were pretty good as well.
Stayed in March 2022
Reviewed: April 16, 2022
Jillayne
United Statesnothing
very nice lay out, very clean
Stayed in April 2022
Reviewed: April 16, 2022
Katia
United StatesThe food
The beach
Stayed in April 2022
Reviewed: April 9, 2022
Daury
United StatesI property was really nice
Stayed in April 2022
Reviewed: April 8, 2022
Michael
United StatesSone of the amenities weren’t in working order
the location is great
Stayed in April 2022
Reviewed: April 7, 2022
Daniel
Dominican Republicthe staff members at the restaurant and entertainment were rude as they were saying that I was getting lost in resort instead of helping me to get around the resort. a bus driver was asking too many personal question to me and the one I was accompanied with while I was waiting for a taxi.
entertainment , food , beach , pool for the kids was excellent.
Stayed in April 2022
Reviewed: April 6, 2022
Michael
United StatesThe liquor used in the drinks is awful; make sure you stick to fruity cocktails to numb it, beer, or just don't drink lol.
The resort is very nice and everything is within a short walk. There's lots of facilities and things to do like the beach, pools, casino, and shows. Property is well maintained and very pretty. Big plus is the rock climbing wall and trapeze which is not often found at resorts!
Stayed in April 2022
Reviewed: April 3, 2025
Nicole
United StatesIf it wasn’t for the fact we were drinking all day it probably would have been way worse then it was. For spring break it was a great deal $100 a night but don’t bring ur families here the food is actually disgusting. Hotel is nice just stuck in 2009. Reservation services are so outdated and nearly impossible to get which is bad because the restaurant the only decent food. Other then the food I had a blast the beach is beautiful and made some amazing friends!!!
Stayed in March 2025
Reviewed: March 9, 2025
Allen
CanadaBroken safe and broken latch on sliding doors. White bedding looked gray. Nini bar wasn't stocked. Had to call for toilet paper and we did not get the complimentary bottle of rum,you ran out.
Beach
Stayed in March 2025
Reviewed: February 28, 2025
Jorge
United StatesNice place
Stayed in February 2025
Reviewed: February 23, 2025
Adedayo
United StatesThe bathroom shower wasn’t great, shower head wasn’t powerful, tub was small and they didn’t provide face towels. Booking the restaurant was a mission.
Expansive, very scenic and tranquil
Stayed in February 2025
Reviewed: February 10, 2025
Ashvin
United KingdomAll good. It would help if the buffet restaurant marked food to identify “Vegetarian”
Fantastic clean and lovely resort setup
Stayed in February 2025
Reviewed: February 5, 2025
Cruz
United StatesN/A
The service
Stayed in January 2025
Reviewed: January 29, 2025
Amanda
BrazilWi-Fi and TV definitely need improvement. Wi fi is very slow and disconnects all the time. Also the drinks could have more fruits options - per example I’m allergic to pineapple and most of the drinks in the menu has it. Adding other drinks flavor like strawberries would be amazing.
Amazing! The staff is great, always trying their best for your comfort. Absolutely recommend!! Food was great too!
Stayed in January 2025
Reviewed: January 6, 2025
Shamil
United StatesThe beach and pools were great, but the room was not clean—there was mold in the corners. The restaurants were very busy, and I was only able to get a reservation for one restaurant on one night. We were told the others were fully booked. Don’t fall for the claim that they have six restaurants; it’s misleading you are not going to be able to enjoy them.
Location, beach and they have a lot of activities.
Stayed in January 2025
Reviewed: December 27, 2024
Sharon
United StatesHard to get reservations for other onsite restaurants, buffet and snack bar food variety and quality was poor. Slow and sometimes rude service.
The resort facilities were nice, clean, and in a great location. The beach was amazing too.
Stayed in December 2024
Reviewed: December 14, 2024
Kevin
Canadaeverything
nice place
Stayed in December 2024
Reviewed: November 23, 2024
Eliana
United StatesI did not like most of the staff, rooms are dirty and bad smell.
The only thing I liked about this property was the pool.
Stayed in November 2024
Reviewed: November 22, 2024
Ramon
FranceFeels very old everywhere you go. Checking-in as well as checking-out was very slow. Rooms are outdated. Bathroom looks dirty and old as the towels too. Food is very basic and not such a great variety. It’s okay is all inclusive after all.
Some part of the staff. Location and the best beach with crystal clear Caribbean warm water with lovely white sand. Good local coffee.
Stayed in October 2024
Reviewed: November 16, 2024
Adorno
United StatesMy first night they tried giving me a room that smelled like huminty and swaped me to another one which a/c was not working they didnt give me a decent room until the next morning also before i left they tried selling me a vacation pakage and was treated very nasty and very rude because i said no to the vacation package they started raising their voice and made nasty comments to my girlfriend like making her feel like she was a prostitud just were not married and live in different countries I WIll NEVER stay their ever again or ever vist Dominican Republic ever
not much not even the food
Stayed in November 2024
Reviewed: November 7, 2024
Mary
United StatesA lot of staff didn’t speak English so my freind and I felt ignored. My drinks were always made wrong or they were out of the liquor. Mainly drank water, food not that good, it was definately the worst vacation I’ve ever been on, rained a lot so tv was out a lot and phone in room didn’t work. The rooms need updating.
Outside pools and landscape were beautiful and clean
Stayed in November 2024
Reviewed: October 18, 2024
Janly
Dominican RepublicThe food it’s so bad
It’s comfortable
Stayed in October 2024
Reviewed: October 14, 2024
Tadeusz
United StatesThe most thing I can not accept is loosing my girls friend ID in reception desk. She had to leave your hotel without ID. They couldn’t find.
Food was good. Pools clean.
Stayed in October 2024
Reviewed: October 14, 2024
Alina
United KingdomBroken bath, food wasn’t good
Location, staff
Stayed in October 2024
Reviewed: October 11, 2024
Mouad
United Statesthe area is far from airport and not malls around for shopping out of that it's amazing resort hotel and stuff
amazing resort experience you have everything available to make ur stuff comfortable
Stayed in October 2024
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