One of a kind adventure Alex the manager specialty is an awesome dude, Couple of notes this is not ur standard hotel This hotel Does not have wifi Nor hot water in the rooms which is okay It give a full experience of nature so to speak The rooms are open with no way to close it which might be a problematic for some people but for those who likes to sleep in a controlled nature environment this is. The perfect experience The staff is awesome all of them the food is authentic and fantastic of the highest quality I my self recommend this hotel very very much There is excursions that u can do all are very recommended specially the zipline that finishes in the hotel

Stayed in September 2024

Nothing

Everything

Stayed in August 2024

The attached "bathrooms" are rustic and a little uncomfortable (rock walls and cement floors) - only cold showers in most "chalets". Bathroom do not have an interior connection - it's a step out and step in to the bathroom. Hot showers are available in various locations - but recommend using those in the fist floor of the lodge facility. The trails and steps to the "chalets" are somewhat rough and uneven - not for anyone with mobility issues.

The Tree House Village is exactly what you'd expect from the pictures: lovely thatched open pavilions perched in the rain forest. The Staff is delightful - ready to help and to make you feel very comfortable. The zip line that is adjacent to it is one of the best I've been to. The food was "home-cooked" local cuisine - nothing fancy, but plentiful and good. Big pool in which I could do short laps. Lots of birds and wildlife around. We were there for only two nights but could have stayed at least 4 or 5. We had a wonderful stay.

Stayed in March 2024

No WiFi…

Wonderful location. Excellent breakfast and diner. Nice swimmingpool.

Stayed in January 2024

Every thing we great I can thing that we bad

On line

Stayed in January 2024

I didn’t have any complaints

Everything was amazing

Stayed in December 2023

It was a bit hard to get to the Tree House, we took a taxi from Punta Cana to Samana, and even our driver was a bit spooked by the roads for the last 15-20 mins of the drive; but once we arrived it was all great :)

The whole experience of our stay at the Tree House has been amazing. Of course, the first night was a bit scary as we didn't know what to expect when being in the jungle: bats, frogs, lizards 🦎 We stayed for 4 nights and it was great after all! We loved going to yoga in the morning, the home made food, all the games available in the lobby, the sense of community and all the evening entertainment from karaoke to dancing and the bonfire :) Honestly, we would very very much recommend this experience, just being in nature with no internet, listening to the sound of birds or the calm after the rain. The room was comfy, and we had a really nice view, of course bear in mind you are in the jungle, so don't expect hot showers. Other than that it's been great.

Stayed in March 2023

Everyone was very welcoming and friendly. Great location and a must-have experience with nature.

Stayed in March 2023

This review is hidden because it doesn't meet our guidelines.

The showerhead in the bungalow bathroom needs replacing, the heated showers weren't heated.

The staff, the hotel as a whole, the bungalows, the food.

Stayed in August 2022

amazing stay, highly recommend! huge shout out to the staff, especially Angel and Stanley, for making us feel at home instantly and for the great drinks !

Stayed in May 2022

poor maintenance of common area relax as swimming pool not cleaned and just 3 chairs for all customers. some extra available food between lunch and dinner would have been expected.

amazing place and unique experience to try once in your life .

Stayed in April 2022

For starters, we paid for the taxi pf the hotel. When we arrive very late in the night, the employees welcome was awful. They doesn’t expect us and also they treat it us like we was wrong to be there. There’s no wifi, that was okay for us but if you came with childrens or plan to work, this is no the place. The food is limited, we love the food but at 5:30pm we was in the lobby to eat. People that came more late, maybe doesn’t saw the good food that was early. Per the employees, the activities like the yoga teacher are seasonal. If you want a fancy camping, this is the correct place.

If you want a relax ambient to be able to hear the nature and insects, this is the place for you!

Stayed in May 2024

The beer was NOT included despite the high prices for the rooms. There are other hotels in the area with lower rates that could offer similar rustic vibe, Transfers to the airport are NOT included and was around $300. If you reserve the highest rooms to get a better view, make sure to be in good shape. I reserved another all inclusive resort in town and they gifted us a bottle of champagne and chocolate since it was our anniversary, the tree house does not have this type of gesture with their guest, they rather charge for everything.

The beach near by was very pretty and not crowded. The place is very rustic and exotic. Staff was friendly, Alex was very nice and prepared good cocktails. The massages are a must!!

Stayed in July 2023

There’s a certain level of service that’s expected when you pay these prices. The facility seemed very short staffed. This was especially apparent during meal times as there often wasn’t enough food at the buffet. Items weren’t refilled as often as they should be. It was difficult to get staff attention during meal times. And the food was often cold. We spoke to other guests, some of whom went down the street to other resorts just to have dinner. We are seasoned travelers that have stayed at many eco/jungle resorts and have never come across this type of lack of regard for guests which I’m sure wasn’t intentional, they seemed short staffed in every department. For example, the confusion began at check in when the bartender was actually the one that had to check us in while in between mixing drinks for guests seated at the bar.

The location and the setting of the resort is magical.

Stayed in January 2023

the location, very unsafe roads to get to this place. I had a panic attack driving to this place. Then once you get there, you feel that you have been scam because to get to the lobby is a 6 min walk on mountain side. Not Wi fi, no AC, no security in the room (unable to lock room) don't even think about bringing your kids to this place. not family friendly. My 13 year old woud not sleep in her "room" and we all had to sleep in the same bed, counting the hours so we could leave.

the staff tries, the view is nice

Stayed in August 2022

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Stayed in February 2025

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Stayed in January 2025

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Stayed in September 2024

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Stayed in June 2024

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Stayed in May 2024

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Stayed in August 2023

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Stayed in July 2023

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Stayed in April 2023