It's hard justifying the cost of the Unique package. We were originally told of a 30 minute massage, which ends up being a 45 minute hydrotherapy or basically a high pressure water fountain and cold jetted pool. We didn't get any extra bottles of rum. The lobster offer is also deceiving because it is only offered on select days. We were not made aware of this and had preplanned our reservations at different restaurants. The Unique club buffet was nice with higher quality food but the food tended to be cold and there was more variety at the other buffets. The service was also lacking throughout the property. In some restaurants, such as Gondola, we waited over 1.5 hours from when we ordered to getting our food. On the beach/pool, the servers were too far and few to take our drink orders and most times you wouldn't be able to get a drink order in for a long time. While the beach is beautiful with really blue waters and a private area for Unique, there were too many vendors running through selling products. In addition, there are boats surrounding the property, often playing extremely loud music as they pass by. The drinks, property, and restaurant food quality was amazing, it is hard justifying the extra cost of the unique package when we didn't receive most of the benefits of Unique. Do yourselves a favor and book the regular or adults only, save your money. You will get 95% of the hotel with the non-Unique package while saving your money.

The property was very nice, all newer facilities. Its a large property, you will get your steps in! There were a lot of food options available with average to above average quality of food. The "Boulevard" with all the different things to do there was nice to have for some entertainment at night, including the (small) casino. The Unique side of the beach was nice to have a secluded area. Victor, our butler, was very timely and took care of all of our requests as soon as possible. The gym is really big and has everything you need. There is a clinic and pharmacy on site with everything you need there.

Stayed in February 2024

The people working at Lopesan (besides the unique specific places) are sometimes rude. The mexican restaurant is a disaster.

The room, the unique experience, i wouldn't book the normal rooms from Lopesan. The beach is so near to the rooms, and the unique buffet is amazing.

Stayed in February 2023

food terrible, no accommodations for family with kids and the elderly in regards to transportation on the property.

nothing

Stayed in March 2025

It was well maintained and huge

Stayed in September 2024

This hotel was terrible from the beginning. We were here for 10 days. The staff, The security specialty vector (didn't show his badge so this is what he said the receptionists called David and katirin. The first night was terrible they gave a room that was not the one we booked and it was not clean at all. the main reception was closed. we got to the hotel at 1 and got our rooms at 3:30. Secondly the security followed my family and watched us in an uncomfortable way for no reason. On our third day I went to walk at the beach at 10 pm and there was only one security there no one else. When I came back 10 minutes later my shoe was gone and my socks were left on the sand. I went to the guest service and told them this and they didn't even look at the security camera and told me sorry it was lost we can't help you. There was no clean towels in our room and we called 5 times to ask them for new towels but they brought them the next day.

This hotel was terrible. I was here for 10 days and I had a bad stay. The only good thing was the location and the pool

Stayed in January 2024

Amazing buffet and a la carts restaurants, it didn’t feel like an all inclusive at all, I felt I was at a very expensive restaurant. The staff is super nice and always ready to help out and make sure your stay is the best it can be. Loved the pools and waterpark. Overal the best all inclusive I’ve been to in de Dominican Republic and I’ve been to quite a few. Definitely coming back again!

Stayed in October 2023

Super clean, the staff was amazing and friendly. We booked the unique option and the food was just outstanding. We weren’t able to try all restaurants but the ones we went to were great.

Stayed in July 2023

The pool hours could be a lot longer, not closing at 6 pm.

Absolutely perfect. Everything. The best of all resorts. Food, attention, decorations, comfort, all luxurious.

Stayed in May 2023

We were able to booked at Gondola (Italian), Inari (Asian), Mareas (mediterranean) and La Boheme (French), overall, these restaurants have great vibe, specially the French, but the food quality we felt was several steps down from the region original cuisine. We never expected it the be the best but at least have some sparks. For example, At Inari, my sushi nori tasted old, and our main dish did not have a real asian flavor, and that day it was really crowded and the service was not the best, we didn't even order dessert. Italian Gnocchi and Lasagna were fine, and French was normal, we don't even remember what we ate there 3 weeks ago, so I think was forgettable. But I have to say that there were some dishes we really enjoyed, like the Chivo (goat), Cordero (lamb) and Cerdo (pork loin), Paella, fish, all from the Atlantic/Caribe buffet and the sushi from Unique buffet was also great.

Lopesan was an extraordinary experience, we stayed for 6 days for our 7th anniversary in Unique side, 3rd floor, 3363, and since the day one we were treated kindly. The staff was really nice, front-desk, waiters, room services, bartenders, Marcela, Fannia, Arturo. Special thanks to our butler Daniel, was very caring person, added so much to our stay. The facilities are really new! There were so many pools, the beach front and the sun rises were amazing, the gym is huge, food was good (see dislike section). We truly enjoyed our vacations there and definitely come back again :) Our favorite places/moments were: the beach with some margaritas, the Unique breakfast (smoked salmon, little cream pastry and chocolate donuts), the foam party in the main pool and the Bavaro caffe.

Stayed in April 2023

Just as a recommendation, it could be a good idea if the hotel had a couple of push chairs (strollers) available for rental. The airline lost ours on the way to Punta Cana and the walks within the hotel are significant. Also, if you are looking to party all day and night this probably isn’t the place for you.

It is a beautiful hotel to stay, wonderful and helpful staff, comfortable and very clean place. The restaurants are very good and the food surprised us with its quality. Lots of bars and pools. The kids club is very lovely and the nanny’s too. Babies’ pools and water park are amazing, it’s a very kid-friendly hotel.

Stayed in March 2023

Beach location - full of boats in the front of the hotel. You never get an obstructed view of the sea.

Services exclusive to the VIP area (Unique) and the design of the hotel

Stayed in December 2022

the staff, want and demand a tip for lifting a finger

love the property not the people

Stayed in August 2022

The hotel and the rooms are very noisy. It is hard to get a good sleep unless you consume tons of rum. There is a public beach nearby with a restaurant (Jelllyfish) which regularily runs loud events until 1am. Especailly, if you are a Unique club guest you'll hear them very well when you don't want to. We even asked to relocate us to quiter non-Unique Club building. Room service staff appear at their will, not when you ask them to come. Someone started to drill in a room next door when our litttle one had his daily nap and they did not stop it despite multiple demands. The hotel is very big and very crouded. There is always a lot of seaweed in the sea. Some staff is good is trained, some saff is not - and you never know which one you are going to meet today.

We could not have survived this stay without our buttler Jose Luis. The food was ok.

Stayed in July 2022

The shortage of wash cloths….that’s it ☺️

The Unique experience plus our butler Rafael took our trip to the next level! being a unique guest gave us exclusive perks to restaurants, pools, a beach area, and even a complimentary massage. Rafael was the absolute best. He went out of his way to accommodate our requests and even decorate our room for our anniversary. Make sure you book majority of your dinner reservations before coming, the Mexican and Inari were Favs of ours. The staff was very nice to us especially if you’re nice to them. The swim-out suites are a must to experience…you won’t be disappointed.

Stayed in June 2022

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Stayed in March 2023

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Stayed in March 2023

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Stayed in March 2023

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Stayed in August 2022

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Stayed in March 2024

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Stayed in March 2024

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Stayed in December 2023

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Stayed in October 2023

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Stayed in September 2023

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Stayed in August 2023