Breakfast buffet, very basic

Everything...the only thing that was less than perfect was the breakfast. I did stay in one of the suite rooms. Really just a few dollars extra but for that extra in price you get a spectacular room. No other hotel in the area offers a better suite accommodation for the price

Stayed in March 2025

Any little extras I wanted for breakfast were not possible to make - I need to order from menu and pay for a whole meal. Two rooms booked together were SO FAR away from each other.

Pool on th roof top, Garage parking included, nice atmosphere in the hotel, friendly staff, good location, very close to main attractions in zona colonial

Stayed in March 2025

No Restaurant in the evenings, but who wants to eat in the hotel with so much going on outside

I love this hotel. I have stayed here 3 times and enjoyed the ambiance and location

Stayed in March 2025

I didn't have warm water, just cold water.

Location was close to the central zone, parking was included and very convenient.

Stayed in March 2025

Bed was uncomfortable

Right in the Colonial Zone

Stayed in December 2024

The installations maintenance was poor. They should repair bathroom accessories, room lights and sockets...

The location and design of building

Stayed in January 2025

Our air conditioning unit wasn't very good.

The hotel is a beautiful historic, charming building. The staff were are all very friendly.

Stayed in May 2024

There wasn't a working elevator to the rooftop pool, and the four floors of stairs proved too difficult for my companion with a knee injury to navigate more than once.

We really enjoyed the ambience. It was like traveling back to a less-hassled era in time and courtesy. The bed was very comfortable; the bathroom roomy; breakfast tasty, and the staff was helpful. The rooftop pool was nicer than I expected! A courtyard ringed in black wrought iron and cascading vines and flowers was just gorgeous!

Stayed in May 2024

There were a lot of mosquitoes.. even in my room. I have a lot of mosquitos bites on my skin...and the mosquitoes sing in my ear while sleeping....annoying..🤨

Great Location...

Stayed in May 2024

I had to turn the air on and off to adjust the room temperature. If not it would get to cold or hot. Mosquitoes stayed in the room. I had to buy flying insect spray to spray when I left the room and I had to sleep with my head under the covers to not get bitten at night. The shower water is not hot.

The pool was great. The breakfast was ok. the porters were extremely helpful, and the other staff was nice. The location was great. It was in close proximity to the areas activities. Since the area asked that you not put tissue or paper in the toilet, it had a water sprayer for use after you do your business. that was great.

Stayed in May 2024

The t.v. was small.

The staff

Stayed in May 2024

Breakfast was blah. Cooked options were limited and not tasty. Would do better by adding bacon, eggs, hash brown potatoes etc. Coffee cups were tiny, had to refill 5 times after a few sips. Also, the courtyard was very noisy with kids and people talking and yelling very early in the morning. Hard to sleep in, we were on vacation after all!

Great location. Safe and secure. Staff was very friendly and helpful.

Stayed in April 2024

Cold shower. Warm shower one time. 😊

Staff were all knowledgeable and helpful. I will be returning. Excellent location!

Stayed in March 2024

Bed maitress + room natural light

Location

Stayed in March 2024

The TV’s are old and in one of our rooms didn’t work at all. Time to upgrade them!

The staff was wonderful. Very friendly. Breakfast was terrific!! The atmosphere was awesome - old world charm!

Stayed in March 2024

Pool a bit shabby

The location, the colonial style, the staff s helpfulness

Stayed in February 2024

Lack of some maintenance and as an example pool area and the door lock, safe was loose and not to big so in reality easy to cary out, quick repairs all over. Then again somebody from the hotel was always there and available.

Quiet and roomy. Very friendly and helpful. Prime location. Security and safety shown from all the employees. Authentic and historic feeling.

Stayed in February 2024

Air con was noisy

Locality

Stayed in January 2024

The WiFi was horrible in room 113.

The location, breakfast offering and pool

Stayed in December 2023

A/C didn't work, and it was hot inside. The person who tried to fix the A/C came into the room, played with the thermostat for a while and then walked out of the room saying, “in 10 minutes” and the next time happened the same. A/C was fixed on the last day of my stay only. No hot water. Poor breakfast and poor service.

I stayed in this hotel for 6 nights. The location and the room size were good. Lovely colonial style building, with garden and small roof pool. The front desk staff and housekeeping staff were polite.

Stayed in November 2023

nothing really bad to say !

location & staff

Stayed in November 2023

Everything was to our liking

We liked the location. Room was clean and neat. Breakfast was acceptable.

Stayed in November 2023

The water was not always Hot

Stayed in October 2023

Water isn’t hot

Wonderful and hard working staff

Stayed in October 2023