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  5. Reviews of RIG Colonial Experience

Reviews of RIG Colonial Experience This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

118 Calle Espaillat, Colonial Zone, 10210 Santo Domingo, Dominican Republic

#39 of 88 hotels in Santo Domingo

Guests' Choice

Review Score

Based on 86 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.3

  • Free Wifi

    7.6

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Showing 1 - 25

  • Reviewed: April 5, 2025

    9.0
    Nice place
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Gracias

    Stayed in March 2025

  • Reviewed: April 4, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Small hotel in an unspectacular street in the Zona Colonial of Santo Domingo. Simple room. Breakfast nothing special. What they claim to be a swimming pool is in fact no more than a large tub. Staff is friendly but speaks little or no English. OK if you are not expecting something special.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    9.0
    Very good overall, breakfast needs slight improvements
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Not many negative points. Bathroom was slightly dark with just one light in the middle. While the breakfast was good, it could be served better. Everything was covered with the plastic wrap which served no purpose, because once it gets tangled, noone can put it back anymore. They would only make waffles if you asked for them which felt like a burdain. There could be more plates available, coffe jug could be larger, more fruit could be pre-cut etc. In general it was still OK, but could be better with slightly more effort.

    Very modern, nice looking, comfortable bed, air conditioning. Great for the price. We asked staff where we could park, and they suggested a small parking lot available very close to the hotel for about 10$ per night. I would not suggest to leave the car on the street. Good breakfast. They had fruits, croissants, cake, toast, coffee, juice etc. You could even ask for fresh waffles.

    Stayed in March 2025

  • Reviewed: February 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Junior Suite with Balcony
    • Stayed 3 nights

    nothing

    Breakfast and beds were very good

    Stayed in February 2025

  • Reviewed: February 15, 2025

    7.0
    One room was ok one was not.
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room the other couple stayed in had electrical problems, the air conditioner leaked, and the wifi, fan, and AC didn’t work.

    Close to colonial section, clean, friendly, ok value.

    Stayed in February 2025

  • Reviewed: February 4, 2025

    9.0
    Great stop in Santo Domingo !
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    Great location close to the city center and the walk by the ocean, very nice and helpful staff, nice rooftop, breakfast... 100% would come back there for a stop in Santo Domingo.

    Stayed in January 2025

  • Reviewed: January 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good small hotel

    Stayed in January 2025

  • Reviewed: January 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and comfortable

    Stayed in January 2025

  • Reviewed: January 12, 2025

    7.0
    Confortable
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise of a water pump. Breakfast buffet is not well maintained.

    Beds and linen. Sparkling clean

    Stayed in January 2025

  • Reviewed: January 6, 2025

    8.0
    Good value for the money and place
    • Leisure trip
    • Solo traveler
    • Junior Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator but the stuff was friendly to help me so was all good.

    The room was very large, clean with wireless phone chargers and clima control. Walk-in shower and bathroom with soap were added value, though in Europe is standard. Well situated close to Ciudad Colonial, is easy to reach.

    Stayed in December 2024

  • Reviewed: January 3, 2025

    9.0
    Lovely stay in the Colonial area.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room did not have a window.

    Good position, nice staff, nice room! Loved the breakfast served on the terrace! Room very new and modern.

    Stayed in January 2025

  • Reviewed: December 17, 2024

    9.0
    I would definitely recommend this place to stay 😊
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The only negative was that there was no area to dry bathroom towels in the room, so they remained wet in the bathroom and we had to therefore ask for then to be changed daily, which wasn't environmental.

    The room and location was perfect and withineasy walking distance of the Colonial Area. The breakfast was good too and the staff were very friendly.

    Stayed in December 2024

  • Reviewed: December 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff is very friendly and helpful.The location is great,in the colonial area but very quiet. The terrace is nice.

    Stayed in December 2024

  • Reviewed: December 10, 2024

    8.0
    Great stay in Ciudad Colonial
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The size of the pool seems to me a little bit small. Not for swimming, only cooling down, but with a great view.

    Great Place in Ciudad Colonial Breakfast, good Quality, great atmosphere Kind staff. Especially Louis showed outstanding service mentality. Very helpful and smart. Great job. .

    Stayed in December 2024

  • Reviewed: December 9, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower drain clogged. No food or bar onsite.

    Clean. Location. Confortable.

    Stayed in December 2024

  • Reviewed: December 9, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t have a bar or food onsite

    Location. Clean.

    Stayed in December 2024

  • Reviewed: December 6, 2024

    8.0
    Good hotel in the center
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The time for breakfast good be longer and with more things. Yogurt for example.

    Very Passant small hotel. Great staff, good location. Wonderful bathroom. Good bed. Estel, the cleaning woman is an Angel!

    Stayed in December 2024

  • Reviewed: October 28, 2024

    8.0
    Very Good
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the windows ( actually a glass wall) were overlooking on the corridor, so they were always closes with blinds = no sunshine, only artificial light.

    very nice loction in colonial area, friendly staff, clean room

    Stayed in October 2024

  • Reviewed: October 18, 2024

    9.0
    The staff, Jennifer Cruz, Raisa, Vladimir, and Joseph were very friendly and helpful.
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 5 nights

    Price was a bit higher than I expected.

    Location, friendliness of the staff

    Stayed in October 2024

  • Reviewed: October 11, 2024

    9.0
    Best to stay for vacation
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location s not easy to find at first street park with a rental car not good to park

    I love the place cool people very respectful

    Stayed in October 2024

  • Reviewed: September 12, 2024

    8.0
    I love it.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The first day I had problem with de hot water but the next day the guy of maintenance resolved the problem.

    The location was great and the all employees were very helpful in special Luis in the Front Desk and the housekeeper Esther.. thanks

    Stayed in September 2024

  • Reviewed: September 11, 2024

    8.0
    Privileged location, great staff.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    Power outages are frequent, wifi signal was not very strong.

    The location and room was very good, all the accommodations are very modern and clean. The room was very confortable and the privileged location helps us enjoy the colonial Santo Domingo even more. The staff was very friendly.

    Stayed in September 2024

  • Reviewed: July 18, 2024

    7.0
    Not worthy
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The have issues with the price , when you book is one price , when you arrive at the hotel it’s another price . It’s a sketchy and tricky .

    The location it’s good , the facilities are new

    Stayed in July 2024

  • Reviewed: June 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I think, that hotel should improve breakfast. We got cold scrambbled eggs and very poor bread. The

    The location of this area was great and the room offer aur conditioning, hair dryer and iron. Nice terrace at the rooftop of the building as a smoking area.

    Stayed in June 2024

Showing 1 - 25

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