Food could be better

I like

Stayed in March 2025

The buffet area should be more organized especially when its busy. Some days they just told us to go inside without seating us and after getting the food it was difficult to find a seat. Had to wait a long time for a knives and forks one day.

Beautiful property. The staff was very friendly. Especially Mr. Darwin at the front desk.

Stayed in January 2025

I wish they have golf carts only for people with 5-10 minutes ride to the beach. they mostly time busy with suitcases. As if you want to go to restaurant close to main lobby it’s complicated. So better to have strollers if you have baby or little kids. But it’s ok if you like to walk

Amazing beach and very close (from a diamond club rooms) Just walk in. Diamond club the best thing we’ve done. Very recommended. Not so much people on a beach (especially with Diamond Club) like in another places. Beautiful view on an ocean from a room. Large size of room and balcony with hot tub

Stayed in December 2024

There could be some upgrades due to wear and tear.

The staff were extremely helpful, happy, obliging, just excellent. They put different activities and shows on each day. The buffet food was good but go early. The drink choices and cocktails were premium.We had one terrible meal on Christmas Eve, we walked out. The suite was lovely, but really not a sea view.

Stayed in December 2024

Every restaurant we went time waiting in a food was 60-90 minutes Steak House made a nice lobster presentation but it was difficult to cut on a little table with many plates and a baby. We asked to clean and bring it back but Chief didn’t help us In Brazilian they brought chicken/pork and turkey at the end when everyone was full with rice and salad bar. room food delivery 60-90 minuts Bad phone service The worst is a problem with golf carts ride to the restaurant or back. It’s hard to catch one or they put a lots of suitcases in front of you. Or take another people who came later on. That’s awful! Why didn’t make separate service ride with people only And luggage And some drivers weren’t nice

Diamond club services and our room butler service Especially Eduardo and a beach service with Super Starling:) Our room was great and Diamond pool Great Cabanas and beach/pool chairs Great room cleaning and food was ok Great stuff and fast service at the Hibachi (ZET) restaurant

Stayed in December 2024

one of the sinks of the bedroom didn’t drain.

the breakfast was incredible, the staff super friendly.

Stayed in December 2024

Distance from building 15 to main lobby was too far !

Ocean view room was very nice Pools and Lazy river were very nice and the cave bar was super cool!!

Stayed in November 2024

drinks were not great in our view. Service was a bit hit and miss at times though staff were generally good. Check in process was very slow.

breakfast and food in general was very good. The room was a great size and very comfortable. lots of areas to sit and the pools and beach were nice.

Stayed in November 2024

The food in the restaurants was average at best. The menus have great potential but the food fell short every time. Service in all the restaurants is ridiculously slow. You had to book your slot in the restaurant early the day before and regularly the ones we were looking for were booked out immediately. Table setting were regularly missing or for too few / too many people. Very few staff were attentive in the restaurants, the rest were doing the bare minimum and looked like they didn’t want to be there. The rooms are nice but cheap furnishings have not stood the test of time and are in need of repair or replacement. One of our sinks was blocked and the shower head wouldn’t stay in place, this was reported on our first day but not fixed. Location on the beach is good but overall you are far away from any attractions, towns, shops or other restaurants which is a bit isolating. There is definitely a gap in the food amenities for somewhere serving snacks. A bag of crisps in the shop was $15. This meant you were left hungry for hours if you could only get a reservation at 8:30pm

The hotel is beautifully set on the beach. There is bar service on the beach and the staff there are very friendly. The pool is lovely with plenty of shade and the drinks available throughout the resort are excellent.

Stayed in October 2024

El mini bar

Su personal excelente

Stayed in October 2024

The fact that getting around was a bit difficult because bellman’s were never available to take u to where y wanted to go.

I loved the size of the property, the furniture … especially those extra large say beds in the lobby area .

Stayed in September 2024

You have to walk a lot

Big space, pools and restaurants.

Stayed in September 2024

Not all staff is very friendly

All the activities

Stayed in September 2024

The pool was loosing the tiles; and my son got cut while he was swimming. He ended in the hospital with 5 stitches 🥲.

The staff it’s outstanding! Wonderful customer service

Stayed in August 2024

Waiters must be taught to treat all people equally, they go out of their way to please the best white American gringo without knowing that there are many of us who, despite not being white, are also usa citizen.

The kindness of Vilme who welcome us at the entrante of the resort and was always attentive to my son and me. The meals and breakfast in the buffets will be very varied and tasty. The pool and entertainment are fabulous.

Stayed in August 2024

The food was and the hotel is far away. The bathroom also lacked privacy.

Friendly staff and goof entertainment

Stayed in August 2024

Staff service. Didn’t acknowledge our 23rd wedding anniversary. And also called room service on two separate occasions for linen and never received them.

Nice facility. Exceeded my expectations.

Stayed in August 2024

The food was ok,can do better my tv was out ,the room had smell a little mold,staff was great,shown nice

It's famliy

Stayed in August 2024

In room food options, breakfast meat options (everything was pork), people leaving their drinks all along the lazy river was gross to look at. I was told to make a response in the morning at a desk at the hotel for the Hibachi restaurant and we did but when our family went to go they did not have it and it became a big issue and we had to get the manager..the reservation process was confusing because we were told you did not have to make reservations at any of the restaurants but one and we went to try to eat Italian but you had to have a reservation. Very frustrating

The breakfast was ok. There were not a lot of other meat choices if you did not eat pork.

Stayed in June 2024

It took wayyy too long to get towels when I was requesting so that I can take a shower it literally took 35-45 mins which is not acceptable

Great vibes great food

Stayed in July 2024

Bali bed rentals were advertised as available for everyone to rent but were only available for diamond club. “Scoops” was advertised as a great gelato shop but actually had no gelato or ice cream. We couldn’t get wash cloths to our room the entire week.

Royalton Bavaro has absolutely everything you need! We didn’t want for a single thing the entire week!

Stayed in July 2024

The only issue was lunch time ! There wasn’t real food for as lunch options just burger and hot dogs.

The staff is 10/10 they go above and beyond for everyone and make sure your stay is amazing. They go all out for entertainment they take into consideration kids activities all day which I loved.

Stayed in July 2024

Needed more shows and didn’t have nightclubs

Stayed in May 2024

My only complaint is that you have to wake up super early to be able to get a reservation at the Japanese restaurant, the first day we went at 9am and it was already full ands the next day we were there at 7:00 and the guy didn’t show up until like 8:20am. Also from 3:30-6:00 pm there was no food place open except for the score bar and the waiting time at the bar was close to an hour to be able to get your food.

I liked the installation, very modern and well maintenance, the staff is super friendly I hardly found people not enjoying their job (I specially remember Tomas the guy that helped us at the beach and Jose the one at the bar they were both super nice and helpful) the food overall was great and the drinks good quality.

Stayed in May 2024