Reviews of Secrets Cap Cana Resort & Spa - Adults Only - All Inclusive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Blvd. Zona Hotelera, Playa Juanillo, Cap Cana, Cap Cana, 51101 Punta Cana, Dominican Republic
#5 of 132 hotels in Punta Cana
Guests' ChoiceReview Score
Based on 163 hotel reviews
Score breakdown
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Cleanliness
9.5
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Comfort
9.5
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Location
9.3
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Facilities
9.3
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Staff
9.5
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Value for money
8.6
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Free Wifi
7.6
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: March 30, 2025
Thomas
United States1 reviewExceptionalThey just about got it perfect
Stayed in March 2025
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Reviewed: February 12, 2025
Jonathan
United States19 Reviews2 helpful votesVery GoodThe breakfast wasn't that good. Would have liked to have more Dominican food options. I don't prefer to leave the USA to come and have hamburgers and tacos...
The location was great, and the staff was extremely helpful and pleasant. The French restaurant was amazing.
Stayed in February 2025
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Reviewed: December 28, 2024
Yeidy
United States16 Reviews4 helpful votesExceptionalThe mini bar is quite basic, and some options are questionable. Would it be possible to include better chocolates instead of Milky Way and M&Ms? This is an adults-only resort, not children getting candy for Halloween. Pringlers...really? What about a bottle of wine to welcome the guests who have paid quite a lot for the stay?
This is an excellent resort. It is gorgeous and clean, with a large pool and a beach. Each day, the guests receive a text listing all the activities, and there is plenty to do in the morning, afternoon, and evening (for example, Yoga, Handcraft, Bike tour, Aqua Aerobics, Sports, Latin dance classes, Live music, and evening shows). There is no need to go out of the resort for entertainment. The staff is very friendly and helpful. I paid a little extra for the 'preferred' option and do not regret it. Anibal was my 'butler,' and he was excellent--highly responsible, respectful, and friendly. Many people working in this resort go the extra mile to help the guests. These extraordinary workers include Julia, "La Diva," Rihanna, Beyonce (some use nicknames), Teofilo, Rigoberto, Jackson, Richard, Esperanza, and Maria. While tips are included in the final price, I highly recommend tipping some resort workers. No one knows how much of the "included tip" is given to the workers; thus, it is a way to help them financially (not to mention that the Hyatt is making a lot of money—remember, labor in the Dominican Republic is cheap).
Stayed in December 2024
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Reviewed: December 2, 2024
Bianca
Dominican Republic2 Reviews5 helpful votesExceptionalBurocracy to access to medical attention
The food, beach and Staff
Stayed in November 2024
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Reviewed: October 31, 2024
Alex
United States6 Reviews1 helpful vote“A true gem of Caribbeans!”Amazing vibe, super friendly staff, and awesome activities and food as usual! Top notch if you're looking to disconnect and enjoy the full Caribbean experience! 🥰
Stayed in October 2024
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Reviewed: October 14, 2024
Carly
United States2 Reviews“Secrets Cap Cana is a dream destination for anyone looking to unwind and indulge in luxury. We left with unforgettable m”The pools and beach areas were paradise! The infinity pool overlooking the ocean was our favorite spot to relax, and the beach was pristine with soft, white sand. The poolside service was impeccable, ensuring we always had a refreshing drink in hand.
Stayed in October 2024
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Reviewed: October 14, 2024
Kevin
United States5 Reviews1 helpful voteExceptionalWas fab
Awesome
Stayed in October 2024
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Reviewed: October 14, 2024
Christopher
United States1 review“It was a wonderful experience.”Sticky sheets
The food
Stayed in October 2024
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Reviewed: October 13, 2024
Thompson
United States2 Reviews1 helpful vote“We were in paradise for 6 days!”Nothing
Everything was like paradise.
Stayed in October 2024
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Reviewed: September 24, 2024
Leonida
United States36 Reviews3 helpful votes“Wonderful stay”none
We love this beautiful resort. Hubby and I had a wonderful time
Stayed in August 2024
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Reviewed: September 23, 2024
Sarah
United States2 Reviews“Honeymoon”Loved all the restaurants. All staff was so very friendly. Can't wait to go back
Stayed in September 2024
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Reviewed: September 15, 2024
Mirtha
Puerto Rico8 Reviews2 helpful votes“The best stay of our lives.”Nothing negative. Everything perfect.
The traquility, the food, cleanliness, attention… wonderful staff. Odalis and Raudi in the pool area, they made our stay unforgettable.
Stayed in September 2024
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Reviewed: September 12, 2024
Morgan
United States5 Reviews“Best resort experience I’ve had !”No complaints !
The landscape was beautiful and the layout of the resort was easy to remember !
Stayed in September 2024
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Reviewed: September 3, 2024
Jose
United States2 ReviewsExceptionalPrices for spa were a little too high.
Good activities throughout the day. The food in all the restaurants were excellent.
Stayed in September 2024
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Reviewed: August 11, 2024
Hugo
United States1 review“Unforgettable experience”I love everything
Wow, I liked everything. Hospitality, customer service, cleanliness, they go above andbeyond to exceed your expectations..
Stayed in August 2024
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Reviewed: August 6, 2024
Suarez
United States1 review“Absolutely, relaxing, luxurious, and enjoyable couples getaway. Highly recommended.”Nothing
Everything was very nice and clean and luxurious. The location on the beach and the trees in the pools and the color of the ocean was all fantastic.
Stayed in August 2024
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Reviewed: August 6, 2024
Cedric
United States4 Reviews1 helpful vote“Alexi and Augustine are awesome Manuel is great and the staff in Coco Cafe. We are treated like family and that’s huge w”Nothing
The service and location
Stayed in August 2024
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Reviewed: July 28, 2024
Butler
United States1 review1 helpful vote“One of the best travel experiences in my life! I will be staying at Secrets again!”Food was luke warm mostly
I ate breakfast mostly at the market cafe at the resort. It was good!
Stayed in July 2024
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Reviewed: July 24, 2024
Ariel
United States3 ReviewsWonderfulEverything was wonderful! So happy we stayed. Always something to do. The food was delicious and service was too. Would go again.
Stayed in July 2024
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Reviewed: July 23, 2024
Nicole
United States2 ReviewsWonderfulI loved the friendly staff and daily activities. We did not have to leave the resort. We were celebrating my partners birthday. Cristian, our personal concierge was amazing and made planning his special day easy.
Stayed in July 2024
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Reviewed: July 9, 2024
Lindsay
United States3 Reviews2 helpful votesExceptionalThe only thing I didn't like was the Seaweed on the beach was a little Bit more than expected, but they do tale measures to control it
Everything Was honestly so incredible.The service was amazing.The food and the drinks were amazing !
Stayed in June 2024
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Reviewed: June 11, 2024
Sandra
United States3 ReviewsExceptionalEverything beautiful, view, swimming, food, staff very friendly and helpful, the resort had entertainment!! 10 out of 10. Excellent!!
Stayed in June 2024
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Reviewed: May 31, 2024
Alex
United States6 Reviews1 helpful vote“A resort to come back to time & time again!”Amazing service, top-notch food & location. The resort has lots of fun activities and free water sports equipment like paddleboards, kayaks, and sailboats. Evening shows are fun, especially the Queen tribute and the Michael Jackson show in the lobby. Cocktail bars are superb, and the staff is extremely friendly and fun! This is our second time returning to this resort, and both times we rented a beach facing swim out preferred club, which I'd definitely recommend!
Stayed in May 2024
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Reviewed: May 29, 2024
Kaitlin
United States1 reviewExceptionalnothing
beautiful and clean
Stayed in May 2024
