Skip to main content
  1. Hotel reviews homepage
  2. Ecuador hotel reviews
  3. Quito hotel reviews
  4. Reviews of Hotel Cayman

Reviews of Hotel Cayman This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Juan Rodriguez 270 Y Reina Victoria, 170790 Quito, Ecuador

#14 of 169 hotels in Quito

Guests' Choice

Review Score

Based on 22 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    10.0

  • Value for money

    9.7

  • Free Wifi

    9.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 22

  • Reviewed: July 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Annabel was a very gracious host and made sure we were well cared for. The breakfast was tasty, and the central location was nice. There was even a little artisan market out front on the day of our departure. I would recommend staying here for a good value in Quito.

    Stayed in July 2024

  • Reviewed: May 1, 2024

    9.0
    Highlight was the fabulously friendly staff and the room was perfect too
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights

    Although the location of the hotel was perfect for exploring Quito, the nearby bars were rather noisy at night. Other than that, I have no complaints whatsoever and I would love to stay at the hotel again sometime.

    Hotel Cayman staff were very friendly and helpful. They were a delightful welcome at the start of my trip in Ecuador. They prepared a lovely breakfast and the room was very comfortable, clean and well furnished. The wifi was also very good.

    Stayed in April 2024

  • Reviewed: December 8, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights

    Great personal, very kind and helpful in every way, recommended!

    Stayed in October 2023

  • Reviewed: November 30, 2023

    9.0
    Clean hotel with nice garden and very friendly and helpful staff.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The ladies who take care of the hotel are really doing a great job. I was a bit unlucky to have some backpain for a few days, but they helped me really well. They arranged a meeting with a doctor and made sure I could get my breakfast in my room. The rooms are good with high quality beds and they take good care if your room needs cleaning. such a positive vibe. I liked the place, good breakfast, good location and very helpful and friendly staff. Thank you!

    Stayed in November 2023

  • Reviewed: November 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not much hot water, Luke warm at best. Our beds were uncomfortable. Worst of all internet was erratic and weak or non existent as we used our sim cards data most of the time

    Staff were friendly and spoke pretty good english Breakfast was good. Filtered water and hot drinks were always available. A lot of eating and drop off laundry options close by. Quite a safe part of town. This part of Quito must have been humming pre covid, as there are so many accommodation places still not open? We used Uber alot from here and it was quite reasonable, even with our weak NZ dollar.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    Amazing staff and lovely stay
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Just the small details in the rooms, showers weren't great and nowhere to put toiletries.

    The staff were amazing and really went above and beyond to ensure an enjoyable trip. The location was near to bars, restaurants and night life.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Friendly staff.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    9.0
    Nice staff. Felt safe
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Friendly staff and felt very secure

    Stayed in October 2023

  • Reviewed: September 7, 2023

    10
    Perfect for sightseers.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great

    Fantastic service. Staff is very friendly and helpful. Breakfasts were delicious. Location close to numerous restaurants and several convenience stores. Rooms maintained daily. This is a comfortable but basic accommodation for those looking for a clean and pleasant place to sleep. If you need a spa grade experience, look elsewhere.

    Stayed in September 2023

  • Reviewed: August 14, 2023

    8.0
    Nice but things to consider
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were there on a weekend and although many people here say it is calm - it is not at weekends. Really loud, couldn't get much sleep (stayed there 2 nights)

    Staff was really friendly and nice Garden with hummingbirds Good breakfast and fresh water for takeaway

    Stayed in July 2023

  • Reviewed: August 8, 2023

    10
    Highly recommend this place due to the people who run it!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 7 nights

    The managers were beyond amazing! They treat you like family and made eveything about my time in Quito special. Can't recommend this place enough becuase of them. They were helpful with arranging day trips and drivers to take us.

    Stayed in July 2023

  • Reviewed: July 30, 2023

    9.0
    Welcoming and spotless
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The duvets are feather which I have allergies to

    The staff were wonderful and spoke perfect English! The rooms were spotless and the breakfast was lovely.

    Stayed in July 2023

  • Reviewed: July 25, 2023

    10
    Friendly, warm, and welcome
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was so friendly and helpful. Quick responses, cute hotel and room, clean, cute neighborhood, and fresh breakfast. We would definitely come back.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    10
    best hotel in quito for money
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 7 nights

    I couldn't stay longer.

    This place is amazing I loved every second of it. The warm and welcoming staff not only that but they also gave me great advice about the city even called me a taxi for the airport. The food was served warm with delicious fruit and natural juice and coffee. Even the cleaning done to the room was outstanding everything was super clean with fresh sheets every morning. When i return to Quito i have to come back to this amazing hotel. Definitely recommend it

    Stayed in July 2023

  • Reviewed: April 15, 2023

    10
    Recommended!!!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Variety for breakfast could be better (same choice all the time, no meat and desert options). You need to ring a bell each time you leave/enter the property (I guess this is the same for all hotels in Quito). Overall this was an excellent stay.

    Very friendly staff (Vivi and Anabel) who provide personal care. 24/7 tea and coffee + bananas for free. Good location.

    Stayed in April 2023

  • Reviewed: March 17, 2023

    10
    a beautiful, super welcomed and nice stay. we loved it.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    it's quite cold inside (not the hotels fault - it's in almost all the houses/restaurants/hotels in Quito), so dont forget to bring slippers. In the evening they therefore start the fireplace which is lovely to sit in the common area.

    well, everyone saying the staff was nice is an understatement. they are extremely caring, friendly and they go out of their way to help you and feel welcome, even just little things. we had a wonderful stay for two nights. the room is so beautiful and very clean and comfy. breakfast was nice too. also the location of the hotel is right in a well known cute tourist area where there is loads and loads of really nice restaurants (lots of veggie options)!

    Stayed in March 2023

  • Reviewed: February 26, 2023

    10
    Exceptional
    • Business trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was great. Coffee from coffee maker. Bread was good. Fruit excellent per usual in Ecuador. Eggs made to guest liking. Kitchen very clean. Could eat breakfast in beautiful gardens Bed was comfortable. Duvet with cover was used with great pillow. Was pleasantly surprised. Hotel very clean. Staff welcoming.

    Stayed in February 2023

  • Reviewed: December 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Water was lukewarm at best.

    The staff, specifically anabel, viviana, were wonderful.

    Stayed in November 2022

  • Reviewed: August 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: February 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: September 16, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2022

Showing 1 - 22

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: