Too much noise at night but the facilities and staff very friendly and courteous and helpful

Stayed in March 2025

Everything was top notch.

Very much.

Stayed in March 2025

Nothing

Breakfast was phenomenal. Staff were very attentive, helpful and very pleasant.

Stayed in February 2025

The staff met us at the entrance and took care of everything.....We were quite stressed getting to the hotel but within 5 min we were relaxed as we knew everything would be taken care of. The bags were taken, the rooms were on the floor we requested and close together but not near the elevators. Pool/suana/gym were VERY nice.

Stayed in January 2025

The room had no view, the only thing I could see were walls. The room colors were black and white, I would have preferred something more colorful and bright giving that there was not much natural light coming from the outside.

The room was clean and comfortable and the staff very friendly. But the best of my stay was the buffet breakfast, it has so many options.

Stayed in January 2025

Pool is shared with the Gym and don’t have too much privacy , but areas we’re comfortable and clean.

The hotel it’s on an excellent location close to plenty of restaurants and caffès, as a mall and supermarkets. Breakfast buffet was delicious with lots of of variety and plenty of options

Stayed in December 2024

1) No wifi in gym 2) In some of the rooms, lack of hair dryer 3) Water spilled out of shower a little beat

1) Room (large bad) very convenient. 2) Excellent breakfast 3) very good coffee and restaurant

Stayed in December 2024

It was really hot in the room, I had to call the front desk twice in order to make it better because the remote for the air conditioner didn't work.

The breakfast is really good, the location is excellent! The staff is nice, and the price is correct for what you get.

Stayed in November 2024

Third year staying at this hotel, and the pros have not changed. Cleanliness, service, location…(you can get almost anything within walking distance, plus a myriad of options for food) It also feels very safe, and the breakfast buffet is abundant and varied

Stayed in November 2024

Ran out of milk at breakfast and coffee machine not working. Tv in room didn’t work ( but rectified when I advised them) and shower below standard.

Nice building with helpful staff. Good location

Stayed in November 2024

All good

Stayed in October 2024

Great room, really good breakfast selection, excellent location

Stayed in August 2024

The Hotel offers an exceptional experience with its welcoming staff, stylish decor (love it),and spacious room. The on-site restaurant serves delicious local and international dishes, and the breakfast buffet is a highlight variety of food every days love it. The hotel is Located in a vibrant area, is perfect for exploring Quito. The amenities like a fitness center and outdoor pool, enhance the stay. The staff at the Dann Carlton Quito Hotel are warm, welcoming, and attentive, providing excellent service and helpful recommendations. Their friendliness and professionalism significantly enhance the guest experience. Highly recommended for both business and leisure travelers.

Stayed in July 2024

But I am not so happy by the fact that the swimming pool and gym are part of a gym club. So it is FULL of people most of the time. I could not use these facilities most of the time. I especially booked this place with a swimming pool to be able to relax after work. And it was everything but relaxing. Disappointed.

Hotel is great! Clean and well located. Restaurants breakfast is great!

Stayed in July 2024

Everything was excepcional

Location!

Stayed in July 2024

A view to city from room window is not good. A toller apartment is faced closely to our hotel, it needs to close window with a curtain.

The hotel is located in a safe area, allowing for outdoor activities even at night. With the secure Carolina Park and a subway station nearby, it was convenient for both relaxation and transportation. The staff were friendly, and the breakfast was excellent. The hotel also features a large gym and a swimming pool, which I enjoyed for exercise and swimming.

Stayed in June 2024

Good location unless you want to be in the old town, even then you’re only 5 mins from the metro.

Stayed in March 2024

Location excellent. Quiet. Breakfasts great.

Stayed in January 2024

Beds were a little hard. No place for non smokers to sit outside

Very good food and service. Clean comfy rooms

Stayed in January 2024

The hotel was in a good location. The staff were friendly and helpful. Excellent breakfast!

Stayed in December 2023

Not enough towels in the room

Breakfast was fine but i think carbohydrate drinks should be included as well

Stayed in January 2024

No complaints.

Great location and excellent breakfast. The hotel was accommodating with sleeping arrangements for my two kids.

Stayed in December 2023

The swimming pool not in the Best condition and they require to wear a swim cap which they charge $5. Per person. When they charge $128. For the night. Wasn’t expecting that from a 5 star hotel. But the hotel was nice , clean .

Breakfast was very good. Waiters helpful and friendly.

Stayed in November 2023

The decoration was amazing and the room was spacious, clean and comfortable

Stayed in October 2023