There are a lot of steps but staff helped with this as well

Our Ecuador adventure began in Quito at Hotel David. Everyone working here is exceptional and go far beyond expectations for customer service. They helped provide available and reliable transportation from airport and around the city. Our room was spacious with a fabulous view of the mountains from our balcony. Breakfast was excellent and freshly prepared each day. Room was cleaned every day and was spotless. Our bed was comfortable. We had a wonderful stay!

Stayed in March 2023

It did quiet down, but there was some raucous shouting and talking rising from below. I'm not entirely sure if it was a guest or in some ways part of the staff, but either way it was a little ridiculous. Again, it did quiet down a little past bedtime. It was a Saturday night.

We were only here for one night and left very early. Interesting building. Lots of cool stairs outside and inside. Bed was pretty comfortable and the shower was hot. Staff booked us a cab for the morning and got us utensils since we went with take out.

Stayed in February 2023

Nothing

Very comfortable room- bed, shower, fitted with all you need. great value for money Good location - 15min walk to historic center, and plenty of amenities nearby Great staff - always smiley and helpful.

Stayed in February 2023

our room was on the ground floor right behind the fountain. our room smelt damp and unpleasant. There were no outside windows. The bed was very small! the breakfast was ok but not great

warm and comfortable bed, good shower big bathroom

Stayed in January 2023

over charged us because we paid with credit card. (30usd) room was messy and did not smell good. breakfast was lethargic. wall are made of cardboard and you can hear everything that happens in the other rooms and hallway.

shower had hot water

Stayed in January 2023

the steps, room was cold, seemed to be a curfew at 10pm. Staff member very rude to my companion who wanted to out after 10pm for a cigarette. Climb up to 5th floor was not worth it for the breakfast served - just scrambled egg, croissant,fruit juice a couple slices of fruit & awful coffee. asked if there was toast told no. no butter or jam with croissant

most staff were welcoming

Stayed in February 2023

Not suitable for anyone with mobility needs. 4 steep flights of stairs to arrive to ground floor room and 4 more flights to breakfast . No lift. No heating when temp hitd 14c.

Super receptionist Sandi has a heart of gold. Thank you Sandi. Manager sympathetic to problem with hotel. Clean room,comfy bed ,fresh linens and huge bathroom.

Stayed in February 2023

hotel is by definition hostel , not 3 * at all . room is so tiny n humide . we have a toilet so tiny , difficult to take a shower , leaking in the WC , the bed is so small for 2 ps , and is quite dirty ( hair on the bed ) . we have left after one nuit in stand of 3 .

location is good . personnel is nice but non English speaking .

Stayed in February 2023

The perfect place. Super friendly staff, amazing room and superb breakfast

Stayed in February 2023

The perfect place. Super friendly staff, amazing room and superb breakfast

Stayed in February 2023

Kind staff. Small room, but perfect for what you pay for. Appreciated the hot water and good breakfast that was included. Close to the metro and has a good view at the top.

Stayed in January 2023

Nothing I didn’t like. It lived up to what it says on booking.com

The staff, without a doubt the friendliest and most welcoming I’ve experienced. and enjoyed a delicious breakfast on rooftop with amazing views.

Stayed in January 2023

the stuff was really nice and supportive.the place it self and the room I got were beautiful and clean.

Stayed in January 2023

no heat in room. the room had no bottled water. you had to buy it. no elevator,4 stories. not easy to get to….you had to climb 2 flights of stairs to get to reception.

price

Stayed in January 2023

there is no elevators, must walk up 5 floors for breakfast location is between the old and new part of town, miscommunication and language barrier among staff, which can lead to perceive rudeness

the price per night was extremely good facilities were modern and clean breakfast was ok

Stayed in January 2023

I was there for a day and a half and can't think of anything I didn't like

Beautiful inside. I love the steps

Stayed in January 2023

N/a

Staff was friendly even assisted with a late check out

Stayed in January 2023

High quality/price ratio, friendly staff and good position near the historical centre.

Stayed in December 2022

this is one of at least 6 other hostel/hotels piled on top of each other -really in the same building. the one above had blaring music and parties every night we were there. lots of barking dogs around.

location was good for walking around Quito. there is a good pizza place just outside the front steps

Stayed in December 2022

I really like it because here I have got the best care from the staff ,available 24/7 to help you with anything . this the place is very cozy and its comfortable place to stay and it’s very near to the historic center of Quito .

Stayed in December 2022

I had 3 reservations on this hotel in my vacation in Ecuador. When I checked in for my initial stay, my reservation was only for $40-plus and I casually tried to pay with my credit card. The receptionist named Luis refused to accept my credit card. He told me that according to Ecuador law the hotel is prohibited from processing a credit card payment unless it is at least $50. As a frequent world traveler, I found carrying cash to pay for hotels odd. And as a lawyer, I asked him to cite me the law he is talking about. But he tried to put the burden on me to disprove his claim in a senseless argumentative manner. I told him that for him to make up something deserves a negative review of the hotel if there is no such law. He said I can write any review of the hotel I want. He didn't care. He said it would not matter because the hotel has more than a thousand positive reviews. So, instead of paying for just one of my multiple reservations, I just decided and was permitted to pay for my other 2 reservations, which all in all totaled more than $50. But thereafter, I asked other hotels about the "$50 minimum law". There is no such thing! In fact, during my stay in Ecuador, I used my credit card for purchases of less than $50 many times. And I had no problem with it. Simply put, Luis was just being dishonest and doesn't care about customer service.

The location was great

Stayed in October 2022

very noisy

Stayed in November 2022

I had 3 reservations on this hotel in my vacation in Ecuador. When I checked in for my initial stay, my reservation was only for $40-plus and I casually tried to pay with my credit card. The receptionist named Luis refused to accept my credit card. He told me that according to Ecuador law the hotel is prohibited from processing a credit card payment unless it is at least $50. As a frequent world traveler, I found carrying cash to pay for hotels odd. And as a lawyer, I asked him to cite me the law he is talking about. But he tried to put the burden on me to disprove his claim in a senseless argumentative manner. I told him that for him to make up something deserves a negative review of the hotel if there is no such law. He said I can write any review of the hotel I want. He didn't care. He said it would not matter because the hotel has more than a thousand positive reviews. So, instead of paying for just one of my multiple reservations, I just decided and was permitted to pay for my other 2 reservations, which all in all totaled more than $50. But thereafter, I asked other hotels about the "$50 minimum law". There is no such thing! In fact, during my stay in Ecuador, I used my credit card for purchases of less than $50 many times. And I had no problem with it. Simply put, Luis was just being dishonest and doesn't care about customer service.

The location was great

Stayed in October 2022

the pictures are what sold me. unfortunately, most rooms do not look like that. Extremely small. After 2 nights, they switched room, which I had to pay extra. I was ok with paying. The noise at night: that place is open 24 hours a day, and people are coming and going all the time. There doesn’t seem to be a manager at night to control the situation. Dogs barking inside the hotel, people talking on their phone in front of your room. I did not sleep much, always being awakened.

The staff! Very helpful, polite and smiling.

Stayed in December 2022

I was deceived by the high ranking: this place is more of a hostel than a hotel. It’s loud and smells moldy. I got an inside room with no window, even though there were exterior rooms available. if you decide to stay here, request a window for some fresh air.

Breakfast was pretty good.

Stayed in November 2022