Faultless, superb breakfast, great service.

Stayed in February 2025

Staff superb, great breakfast, absolutely nothing negative.

Stayed in February 2025

Gorgeous historical house right in the center of Cuenca Historical Center. Very safe, easy to walk around the city, and the staff were excellent!

Stayed in January 2025

The room it’s very near to the front desk

location, bed, pillows

Stayed in November 2024

The downside of the timber floors is that they are really squeaky so a trip to the bathroom wakes your partner. Also our room (11) is right at the front so gets a lot of noise from the street

Good location close to the main points of interest and the hotel is charmingly old-world, with high ceilings and timber floors. The huge sitting room outside our room is really cool.

Stayed in September 2024

Our room was just off reception and the only window was to the inside courtyard area so we kept the curtains mostly closed so it was a bit dark. The lock on the door was not really adequate but we didn't feel unsafe because reception was always manned and the outer door to the hotel was always locked.

Beautiful old hotel, very close to old city center. Breakfast was adequate--fruit with yogurt, eggs and fresh bread. The same each day.

Stayed in September 2024

Beautiful, calm, quiet, and very kind staff

Stayed in August 2024

Excellent location ,some meters from the centrum and the old town. The staff smilling and helpful. They answer directly in the questions before the trip

Stayed in June 2024

The only drawback is that the roomd have windows towards the lobby, not towards the exterior and the sound insulation is not the best.

The location, the staff and the architecture of the building. Also the breakfast was good.

Stayed in April 2024

Creaky floor board but this can also be seen as party of the charm.

Beautiful colonial style building located in a perfect location to visit the town. The staff were very friendly and helpful. Breakfast was lovely too.

Stayed in April 2024

Staff is very supportive and friendly, allow us to check in early as we were so exhausted in catching early flight. Location is great, short distance to main square and short walk from light rail from airport

Stayed in March 2024

Nothing

Super beautiful location, very nice cozy hotel.

Stayed in January 2024

Nothing to dislike

Great location and 5 minutes from cathedral and square. Quiet too and staff very helpful and pleasant Breakfast was nice too

Stayed in January 2024

Super friendly and helpful staff, good breakfast options/portions, and convenient location.

Stayed in December 2023

Nothing to say was perfect

Incredible place Breakfast was fantastic fresh juices and eggs prepared as you like Location is amazing and staff all super friendly Amazing lounge upstairs to rest after the day Would have stayed longer except was fully booked!

Stayed in September 2023

The parking was inconvenient and a haul with luggage.

We were in the heart of the historic center, able to walk everywhere, yet the rooms were very quiet. The hotel also had good shared space to meet our friends and relax/hang out.

Stayed in December 2023

We had only one complaint. Our junior suite wasn’t ready for us, and so we agreed to take a smaller room. The room had a bad smell, and was very small. The bathroom had a window into a sort of lobby. We really didn’t like the idea of people being able to listen to us using the bathroom. We had to ask a second time to get switched back to the junior suite, because this room was not acceptable. at first, they were not going to do it, but then they did change it with no problem. It was a small blip in an otherwise perfect stay.

The hotel was a really nice hotel, very centrally located in Curnca, nicely decorated, very friendly and helpful staff all the way around, an excellent breakfast, very comfortable bed, and quiet when it needed to be. We had a junior suite, which was extremely comfortable. Lots of room, a nice bathroom, and an upstairs sitting room right next to our room, which became our Living Room. If you’re going to stay in Cuenca, this is a perfect place to do it.

Stayed in October 2023

the staff was amazing, great breakfast, great location and we loved the room which was cozy

Stayed in September 2023

Traffic noise(requested quiet room)

Staff

Stayed in September 2023

Room nr 1 is located next to the reception (noisy).

Location (close to historical centre), breakfast (early breakfast offered on our checkout day)

Stayed in July 2023

It’s a beautiful older property so the wood flooring creaks.

Beautiful, Charming, Clean, Great Location and Awesome Friendly Staff.

Stayed in July 2023

VERY FRIENDLY AND ACCOMMODATING STAFF. THIS IS A TRADITIONAL OLD HOUSE IN THE OLD PART OF TOWN, AS SUCH, WOODEN FLOORS DO MAKE NOISE SO KEEP THAT IN MIND IF YOU ARE A VERY LIGHT SLEEPER.

Stayed in July 2023

The staff were excellent and so helpful in particular Domenica who helped us arrange trips and transfers. We very much enjoyed our stay in Cuenca and would like to return.

Stayed in July 2023

Located in the downtown

Stayed in June 2023