Atencion

Regular a mas

Stayed in August 2024

Elevator should have a sign indicating what floor is the parking lot

Location

Stayed in December 2022

Todo bien

Stayed in August 2022

the staff they over charge me for a damaged towel there was no room service or bar like they said and the air condition sucked it didn’t work well

the jacuzzi the room the área outside the hotel

Stayed in August 2022

I specifically booked a room with a spa and the jets didnt work, the water was barely warm. The sheets and towels were not very clean, but we only had a short stay, so we just accepted it as is. I wouldnt stay here again or recommend to anyone

The location close to the waterfront was good

Stayed in January 2025

Todo bien

Stayed in November 2024

Everything about my city

Stayed in October 2024

Great location, clean, would highly recomend

Stayed in September 2024

This hotel is a rundown property. The first room was destroyed. The second room looks good for faraway pictures but it was nasty smelling. You can smell the other guest going restroom because maintenance took out the light fixture and replaced it with a plastic grill and a simple lightbulb to cover the 2ft x 2ft hole. The room also stinks of mold. The cleaning staff is overloaded with rooms to clean. One cleaning staff if under 20 rooms and a second one is called if over 20. But they also act as concierge, as cooks, and many other things. So cleaning the room is changing the sheets, and then they use a rag with a hole in the middle to clean the toilet, then rinse in the sink to clean the sink and then they put that rag over the broom (reason for hole in the middle) to mop the shower floor and the room and bathroom floor. There was a shit stain on the shower wall since before I arrived and they finally cleaned it because I pointed it out on day 15th of my stay. I am glad I didnt pay for the breakfasts- for $3USD; they give you one fried egg, a small piece of cheese and a piece of fried platain. The kitchen is very dirty and there are even rats about 8in long (body- not including tail) rooming around. The water for guests to drink gets filled from the tap. One of the guys at the desk allowed visitor to enter without calling first. The other guy told visitor about me leaving in the middle of the night. There were guests drinking in the hallways and being loud and nothing was done about it. And they have an agreement with booking.com that includes the taxes but they charge you the taxes on top of the booking.com price. And one of the elevators gets stuck because the sensors are not right (which they know about and tell you to just play with the door).This place has bad management and they dont follow any health or safety rules. And the area in which it is located is dangerous. You see lots of cops in the morning but at night time only a patrol car every now and then.

That it is close to malecon and the little market.

Stayed in August 2024

I didn't like it at all, the rooms are not what they seem Deteriorated in all aspects, beds, floor, bathrooms, it had a terrible musty smell, you couldn't sleep. I would not choose that hotel again for a bad experience.

I don't really wear anything.

Stayed in July 2024

Very small, one thin towel. No windows.

Windowless cell on 7th floor.

Stayed in February 2024

Very good location with very helpful staffs. Great stay with high satisfaction 🙂

Stayed in January 2024

No Breakfast and old property. room has no ventilation so it was smelly.

Location

Stayed in January 2024

It was dirty

Location

Stayed in December 2023

I am not sure why the ratings are so bad because I had a pleasant stay. Ivan at the reception was very helpful and nice, he helped me find a room to check in early because I had a problem with one of my feet. The room I had was on the 7th floor, hot water in the shower was working, had fresh towels, TV and Aircon. The hotel is also very good located, around the middle of the Malecón and 3 minutes away from the Museum of Guayaquil. Thank you very much, I'll come back!

Stayed in November 2023

The ac didnt work elvator work at times and didnt for a long time got stuck on a floor had to walk down 4 flights. One of the front door men was rude i had a friend come to visit me and was told she had to pay cause she came up to my room to wait for me to get ready i was ask to pay $ 10.00 dollers extra at the end of my stay cause of my friend coming to wait for me. Bad location

The cleaning staff is the only good thing about the hotel they clean and leave the room spotless

Stayed in July 2023

There's no one on the gate at night had to wait a while for someone to showed up and 1 towel for 2 person.....

Price

Stayed in May 2023

cockroaches in the bed, no running water in the bathroom sink, no towels, staff had bad attitude, elevator not working

location

Stayed in August 2022

Bathroom faucet leaking water, place is going under construction so noisy..

Nothing at all, the place is under construction.

Stayed in June 2022

The air conditioning didn't work well the tv didn't work, the bed was uncomfortable

Location

Stayed in May 2022

The area is dirty and dark .

It was cheap.

Stayed in September 2023

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in September 2024

There are no comments available for this review

Stayed in July 2024