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Reviews of The Secret Garden

Antepara E4-60 y Los Rios, Centro Histórico, 170403 Quito, Ecuador

#73 of 169 hotels in Quito

Guests' Choice

Review Score

Based on 1008 hostel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.9

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: February 26, 2024

    10
    great space to rest
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night

    improving the hot water system takes 5 minutes

    The rooms are super clean, located in a good point in the city, the beds are delicious with their sheets

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    Great place to chill with nice views
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Double rooms could be cleaned every second day without asking.

    Nicely decorated and cozy with great rooftop and great value for money. Inhouse touroperator top, laundry service also in house - and just nice staff

    Stayed in February 2024

  • Reviewed: February 20, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Food was great! Prices very cheap. As hostel guests you get a discount on food and drinks (I think it was 50% + tax). View amazing. Everything very clean. Staff very friendly. In the evening I participated in the bachata class, which was quite fun! Highly recommend!

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Check in process wasn't ideal on a evening, up stairs and was busy so difficult to hear and was in the way of the waiters

    Tea facilities all day. 24/7 check in

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    No cooking facilities

    Private double room was quiet and dark behind 2 doors on ground floor. Rooftop had a great view

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Great stay in Quito - upgraded to private twin room.
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Open air bathrooms were a little exposing

    Good atmosphere and amazing tours on offer.

    Stayed in January 2024

  • Reviewed: February 19, 2024

    8.0
    Nice stay and hostel with great view, not super for tall people ;)
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    - you can hear the rooftop terrace in your room - beds are only 1.90m long so I didn't fit completely - fire alarm in the room was constantly flashing red - 'fixed' with duct tape, but not a great solution

    - great location - great view over Quito from the rooftop terrace - enough staff that spoke decent English

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Great value!
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights

    I could hear the girl above me vomiting.

    view, tours available, friendly staff

    Stayed in February 2024

  • Reviewed: February 17, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights

    A really small thing that ended up being fine but was just slightly annoying is there was no outlet on the top bunk bed I was sleeping on. I don't think this is the norm from others I talked to but maybe just something to keep in mind and bring a power bank for if you need an alarm in the morning.

    The hostel was centrally located and everyone was so nice! The excursions were convenient, timely, and really interesting. Definitely take the free walking tour!Angie and Miguel in the tourism room downstairs were incredibly helpful and Katja and Alex were amazing in helping me get a new phone after mine was lost! Jose was incredibly kind too! I felt very comfortable staying there as a solo traveler and was able to meet some great people during my stay.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    Location and view were amazing. The rooftop is the best in town and happy hour was a blast. The rooms are a little bare minimum, but everything else is amazing. The organization of the shuttle to their Cotopaxi location was super helpful too. Would recommend to friends!

    Stayed in February 2024

  • Reviewed: February 15, 2024

    10
    excellent rooftop area, restaurant was great with a great drinks selection which was well priced. facilities were clean
    • Leisure trip
    • Travelers with friends
    • Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing really i can think off.

    excellent rooftop area, restaurant was great with a great drinks selection which was well priced. facilities were clean and tidy and staff where really helpful

    Stayed in February 2024

  • Reviewed: February 15, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I didn’t like about the dorms is that they were no window, so no fresh air, it can be a bit stinky especially in the morning !

    The rooftop, the food was good, they organize guided walk. The location is top, the shuttles coming from Cuyabeno stop in front of the hostel.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Safe Shuttle Offered to Banos, Wonderful Free Walking Tour, Comfortable Room, Kind & Helpful Staff
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    The music at the restaurant in the evening was a bit too loud to have a conversation with your dinner partner, but if you are there to party, it definitely provided the party vibe!

    They had a free walking tour that was excellent. Also the view from the restaurant was amazing. The main reason we chose this place was they offered a direct shuttle to Banos for only $20 per person. This was excellent - safe and they delivered us directly to our airbnb in Banos. The shuttle leaves at 3pm each day so it allowed us to take their 10am free walking tour. We had the veggie lasagne at the restaurant and it was great - packed with veggies!

    Stayed in February 2024

  • Reviewed: February 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Great place. Great rooftop with good food. Very good service. Helped us with everything we wanted. Already returned for an additional night and will return again when visiting Quito

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    After midnight receptionist wasn’t very warm. Kinda creepy. But all went well

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    When you first arrive, they ask you to leave your bags on the tour agency (ground floor), so you go to the 4th floor for check in. After you have to go back to the ground floor, pick up your bags and go back to your room, on the 4th floor. It makes no sense for me. The transport to airport is 20$, but when I arrived there, the driver said it was 25$, I said about the hostel price. He got very angry and left. He was driving a hostel car

    Amazing view, comfy and clean beds.

    Stayed in January 2024

  • Reviewed: January 26, 2024

    10
    Just go there! Best Choice!
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent Hostel!

    Stayed in December 2023

  • Reviewed: January 24, 2024

    8.0
    Okay for two nights
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Booked a double bedroom for my husband and I, the room was a bit small with no where to put clothes. No facilities within the room. A bit noisy, you can hear guests upstairs and loud music until 11pm. Quite expensive compared to other accomodations around Ecuador.

    Clean room and shared bathroom. Lovely view from terrace while having breakfast. Yummy avo toast. Staff super helpful re planning transport and activities and giving recommendations. Good location.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    8.0
    Staff were questionable but other than that AMAZING
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The staff are questionable here… we stayed a few nights prior to this booking and ordered food and it took forever to come… had to go and remind them & when I went to remind them the staff were pouring rum and other sprites straight from the bottle into each others mouths and guests mouths. Weird. Food is good though. Rain burger is great.

    Amazing! Loved it here loved the views and the bed was comfy. We had a private room the toilet was clean and when using the shared shower they were clean too.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Quadruple Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    There was a bit of damp in the room, stuff never felt fully dry

    Great people and atmosphere, rooms really clean and comfy beds, shower good pressure and hot water, free drinking water, good deals

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Views and location plenty activities to get involved in.

    Stayed in December 2023

  • Reviewed: January 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The area is horrible. Very very sketchy at night. Even sometimes during the day.

    Nice place

    Stayed in January 2024

  • Reviewed: January 14, 2024

    10
    Definitely the best hostel ive stayed in so far, theres no more to it!
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Only thing i didnt like was the lack of communal kitchen.

    The whole vibe was really good but it was definitely the staff that made my stay special. Mario was the kindest and most helpful receptionist, im glad i had him when i checked in. Katia always made sure i had a good time when up on the balcony and i really appreciated a neighbor from europe. And last but definitely not least Miguel was just amazing, his spanish lessons helped a lot, he is the devil of the dance floor when it comes to bacchata lessons, and he even took the time to take me to one of his favorite restaurants, and show me around the city a bit. Also id love to mention so many more people i just dont remember their names sadly:((

    Stayed in January 2024

  • Reviewed: January 12, 2024

    10
    Perfect for relaxing and hanging out/party with people!
    • Leisure trip
    • Solo traveler
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    Perfect experience! A lot of people but also a lot of private space! Party or live music till 11, but then it's quiet amd people have the option to go to a partybus. If you are in a room/dorm on the first level you don't hear any noise! Great food and very good prices and happy hours. Perfect mix of meeting new people and have a relaxed time.

    Stayed in November 2023

  • Reviewed: January 8, 2024

    10
    Beautiful view to whole Quito, nice vibe and perfectly styled hostel
    • Leisure trip
    • Solo traveler
    • Single Bed in Dormitory Room
    • Stayed 2 nights

    Family dinner - could be more food :D

    Rooms, bed with small shelves for your staff, hot water, internet, restaurant, tour agency in-house

    Stayed in January 2024

Showing 151 - 175

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