Ülikooli 8, 51003 Tartu, Estonia
#21 of 22 hotels in Tartu
Guests' ChoiceBased on 339 hotel reviews
7.8Cleanliness
8.4
Comfort
7.9
Location
9.6
Facilities
7.5
Staff
8.6
Value for money
8.1
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 1, 2025
Tora
EstoniaBreakfast service needs serious improvement. Food and drinks run out too often, creating unnecessary delays. My entire cup of coffee was taken away while I was briefly getting more food—despite my key being on the table, clearly marking my presence. Total waste. Then, I had to wait again because there was no coffee available. When you're on a tight schedule, these inefficiencies are more than just frustrating—they're disruptive.
The front desk staff were fantastic—friendly, helpful, and welcoming. Their great service was a highlight of my experience.
Stayed in March 2025
Reviewed: March 26, 2025
Michael
United KingdomJust more variety at breakfast - more cereals and certainly more fruits ( tinned or fresh)
The comfort and location were very good. Perhaps more fruit for breakfast
Stayed in March 2025
Reviewed: March 19, 2025
Triinu
United KingdomNo restaurant on site, but it was very close to Old Town Square with lots of places to eat.
Lovely location, clean rooms and very quiet hotel, had no issues with our stay. It was out of season so it was only us and another couple staying, so breakfast was made just for us. Great staff, very helpful.
Stayed in March 2025
Reviewed: March 17, 2025
Andre
EstoniaInterior a bit worn and old, but cheap! Bed not so comfortable, but ok. On Saturday and Sunday breakfast could be until 11 am (was until 10am)
Cheap!
Stayed in March 2025
Reviewed: February 20, 2025
Sokolova
EstoniaOverall everything was good just a little bit old scool and worn out (except for the bed and sheets).
Stayed in February 2025
Reviewed: February 17, 2025
Helina
EstoniaLocation
Location
Stayed in February 2025
Reviewed: February 16, 2025
Marleen
EstoniaCold coffee
Breakfast were good
Stayed in February 2025
Reviewed: January 20, 2025
Sanna
EstoniaStaff could have more eye on the detail,like maybe allow customer to have one cup of coffee without paying full price for breakfast.
Hotel is as expected and all was as in an old property would. Location is great.
Stayed in January 2025
Reviewed: January 6, 2025
Alexei
EstoniaNothing.
Location, breakfast, room.
Stayed in January 2025
Reviewed: November 25, 2024
Margit
EstoniaBreakfast was more than modest.
The price was so good, that no questions should be asked. However, the hotel needs refurbishing.
Stayed in November 2024
Reviewed: November 23, 2024
Kristi
GermanyTired interior and breakfast was very basic.
Very quiet room, had a good sleep and good location.
Stayed in November 2024
Reviewed: November 19, 2024
Влад
LatviaGreat location! It is 10 minutes away from Bus Station and 5 minutes away from City Hall. Room is clean and comfortable. Staff is nice and friendly. Good place to stay
Stayed in November 2024
Reviewed: November 18, 2024
Kadi
EstoniaHotel rooms and overall exterior of the building seems a little bit worn out and might need renovation.
Location in the city centre. View from the room window. Comfortable bed, quality bed linen.
Stayed in November 2024
Reviewed: October 20, 2024
Aarne
FinlandGood location
Stayed in October 2024
Reviewed: October 5, 2024
Kaupo
Estoniait would be time to renovate it
location is good
Stayed in October 2024
Reviewed: September 30, 2024
Lingling
United Kingdomthe key was too heavy because the key ring was attached to a chunk of medel I had to carry it in a backbag everywhere I went
room is spacious with two beds and a small fridge.
Stayed in September 2024
Reviewed: September 20, 2024
Kate
AustraliaEverything was good.
Location was great. Only a 10 minute walk along the river to the bus station, and a 2 minute walk to the Town Hall Square. Lovely old hotel, very dated, and a bit dark, but clean and tidy. Basic room with ensuite bathroom. Perhaps a bit pricey for what it was, realistically, it was in a good position. Free apples for guests on the Reception desk.
Stayed in September 2024
Reviewed: September 14, 2024
Liina
EstoniaWalls were thin, so it was clearly heardable what was going on on the next room
Room was clean, breakfast was good, location very good!
Stayed in September 2024
Reviewed: August 27, 2024
Adam
PolandThe only thing I did not like was the night lamp near the bed: the cable was too short to get to the nearest power socket, so I was unable to use the lamp. Someone forgot the extension cord.
A nice hotel in the historical centre of Tartu, situated within a little bit than a ten minutes' walk from the bus station (with luggage) and just a few paces from the market square. I had a late connection, so I arrived after 10 p.m., but this was not a problem, the reception was staffed and English-speaking. I got a quiet room with a view towards a park. Breakfasts were good, the bed was comfortable, and the staff was helpful. There is a lift leading to the upper stages. If I ever come back to Tartu, there are strong chances that I choose the same hotel.
Stayed in August 2024
Reviewed: August 24, 2024
Regimantas
LithuaniaThe room in the atic. Very noisy area. Avoid rooms to the street if posible.
Convenient location.
Stayed in August 2024
Reviewed: August 12, 2024
Lydia
CanadaThe TV panel did not work. We had to change channels manually, like 50 years ago. The room did not have shampoo.
Location is perfect. Breakfast was very good. Room size is reasonable.
Stayed in August 2024
Reviewed: July 31, 2024
Tiia
EstoniaVery helpful and friendly staff.
Stayed in July 2024
Reviewed: July 24, 2024
Ligita
LatviaRoom with a view at a close hill from where kids are staring into the windows. ) Had to close the black curtains.
Stayed in July 2024
Reviewed: July 21, 2024
Ilias
GreeceI am 100% satisfied.
The hotel is next to the Town Hall square and not far from the bus station. The room was nice, clean and big enough, the staff helpful.
Stayed in July 2024
Brisbane, Australia
Madrid, Spain
Mariapfarr, Austria
Guangzhou, China
Wanaka, New Zealand
Cavendish, Canada
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content