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  5. Reviews of Go Hotel Shnelli

Reviews of Go Hotel Shnelli This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Toompuiestee 37, Tallinn City Center, 10133 Tallinn, Estonia

#54 of 106 hotels in Tallinn

Guests' Choice

Review Score

Based on 1171 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.5

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 526 - 550

  • Reviewed: January 10, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Superior Double with City View (No pets allowed)
    • Stayed 2 nights

    They only speak English at the reception. It was cold in the rooms, about 19 degrees. Even when I set the heat to higher, it didn't heat up. The room was not completely clean. The bed was not very comfortable. But there was complete silence in the room. Breakfast average.

    Stayed in January 2023

  • Reviewed: January 6, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double with City View (No pets allowed)
    • Stayed 2 nights

    If I could think of one bad thing, it could be the shower head which could be changed, as the one from our room did not have enough water coming out. The setting was on the highest one, but still there was almost no water coming out. But other than this, everything was amazing.

    It is a very nice hotel with excellent central location. The room we got was with view towards the old town, and it was quiet, even though it is a busy street. The cleanliness was superb, and the modern design suits the Tallinn scene. Beds were very comfortable, and the staff members were very friendly and willing to assist if help was needed. Will be returning to this place for sure.

    Stayed in January 2023

  • Reviewed: January 5, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double (Pets are allowed)
    • Stayed 4 nights

    No phone in the room

    Everything

    Stayed in January 2023

  • Reviewed: January 1, 2023

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Standard Double (Pets are allowed)
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was really cold and the aircondition machine didnt work properly. The was no minibar/fridge in the room. The biggest disapointment was the customer service. We asked during booking if we could pay for later check out, and the hotel send an email saying we need to ask about it in the day of check-out, because they can not promise availability. Second time we asked for later check-out was during check-in and the reception gave us the same answer. But when we went to ask couple hours earlier for the later check-out, the receptionist was very rude and said that later check-out had to be bought during check-in. The receptionist was not cooperative and she didnt even tell us why we couldnt buy later check-out. We hope that in the future that the hotel staff wont give us different instructions.

    It was clean and newly renowated. spacious room with good view.

    Stayed in January 2023

  • Reviewed: December 29, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Family Room With Kitchenette (No pets allowed)
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is connected to the station, we stayed in the station 2 floor.

    Near the port, in the centre

    Stayed in December 2022

  • Reviewed: December 27, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Family Room With Kitchenette (No pets allowed)
    • Stayed 1 night
    • Submitted from a mobile device

    One of the family rooms is next to a sauna which is used for parties and it can be very noisy. We had to move to another room because of the noise.

    Stayed in December 2022

  • Reviewed: December 16, 2022

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Standard Double (Pets are allowed)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing at all. I had a great stay.

    Excellent hôtel! The rooms were modern and comfortable. Everything was very clean. The staff were friendly and helpful. The location was excellent. Breakfast was great.

    Stayed in December 2022

  • Reviewed: December 11, 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Double (Pets are allowed)
    • Stayed 2 nights
    • Submitted from a mobile device

    Low water pressure of the shower. Some people was idling their cars so engines caused irritating low noises early in the morning. Bit chilly in the room. I made a reservation for 3 (2 adults and a 6yo) but there were only 2 blankets and 2 pillows.

    Location

    Stayed in December 2022

  • Reviewed: December 10, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Double (Pets are allowed)
    • Stayed 1 night
    • Submitted from a mobile device

    All is excellent

    Stayed in December 2022

  • Reviewed: November 22, 2022

    10
    Really good good, nice staff, pets allowed in room.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double (Pets are allowed)
    • Stayed 2 nights

    I'd have to say there was nothing that really bothered me. One thing might be that the room was really cold upon arrival, escpecially the bathroom floor, but I turned on floor heating, so that fixed itself in an hour. Would have been nice to take a shower right upon arrival though. But it's understandable, since my stay was in the middle of 2022 energy crisis.

    A good standard breakfast. The times for breakfast are really long, so you don't have to wake-up super early to get food. I travelled witha dog, so them accepting pets was really important for me. It cost a little extra (15€) to have the dog stay, but I'd say it's worth it, with the city center AND a park being so close. A big plus is free parking at the location.

    Stayed in October 2022

  • Reviewed: November 19, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double (Pets are allowed)
    • Stayed 1 night
    • Submitted from a mobile device

    # Room was connected with side room by door, and person from another room entered ours in the morning. It was uncomfortable situation. # I hit the head twice, when wanted to sit in the bed. # Small choice in breakfast, tasteless omlett. # You can hear noise from side rooms and hallway. # Thin blankets + room temperature didnt regulate properly. # Bathroom and it's floor was cold. # In the morning the pressure of the shower was small and was not able to regulate it hotter. # Parking lot is without security, if you will arrive late, it can be hard to find a place.

    # very good location # nice staff # comfortable bed # room was clean # we didn't hear much noise from railway # can leave the car for 24h for free

    Stayed in November 2022

  • Reviewed: November 14, 2022

    6.0
    would not recomend
    • Leisure trip
    • Family with young children
    • Standard Double (Pets are allowed)
    • Stayed 1 night
    • Submitted from a mobile device

    the rooms are not noise isolated at all, stuff is not professional, electricity went down, there were dirty socks left from previous guests

    Stayed in November 2022

  • Reviewed: November 6, 2022

    1.0
    You get what you pay for 😐
    • Leisure trip
    • Solo traveler
    • Standard Double (Pets are allowed)
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t hear the noise from the outside, but heard lots of noises from the hallways, and the room above. Next to none soundproof. After the midnight a person opened my door with the key that staff assigned to him. Woke me up and I couldn’t sleep half of the night because of that! Nothing was done about it, not even a sorry from the staff. Breakfast was ok,nothing great, just enough basic food.

    The room was clean and had everything I needed. Perfectly located, right at the train station. That was the main reason I booked it.

    Stayed in November 2022

  • Reviewed: October 31, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double (Pets are allowed)
    • Stayed 2 nights
    • Submitted from a mobile device

    Good breakfast, good location, near oldtown

    Stayed in October 2022

  • Reviewed: October 31, 2022

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Double (Pets are allowed)
    • Stayed 2 nights
    • Submitted from a mobile device

    5min walk to old town, good breakfast

    Stayed in October 2022

  • Reviewed: October 18, 2022

    10
    Great value for money at the heart of public transport intersection
    • Business trip
    • Solo traveler
    • Standard Double (Pets are allowed)
    • Stayed 1 night

    At this price point, not much to dislike. Great value for money.

    Asked for a train station building side room and never regret it. Lovely view overlooking Telliskivi, Balti Jaama market and trains. Handy location, trains, buses and trollybusses nearby heading all directions. Despite being at the very heart of train station, no noise from trains in the room. Spacious breakfast room. Classic breakfast with some extras, like two types of fish, cottage cheese. Clean, spacious apartment with wooden panel decoring. Clean, well lit bathroom. Shower with single body-shower-soap, plenty of towels.

    Stayed in October 2022

  • Reviewed: October 18, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double with City View (No pets allowed)
    • Stayed 1 night

    Sometimes it might take quite a while of waiting if you arrive after midnight. The door is closed between midnight and 6 AM, you have to ring the doorbell and wait outside.

    My home away from home - Go Shnelly has been my first choice in Tallinn for years. The hotel has excellent location next to Old Town and train station, it is easily accessible by bus and tram. A supermarket, farmer's market and cosy cafes are all within a minute's walk. Also very close to Kalamaja and Telliskivi. At the same time the hotel is surprisingly quiet (at least the rooms on higher floors). Lovely and helpful staff at the reception. Cosy rooms and great views from upper floors.

    Stayed in October 2022

  • Reviewed: October 13, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double (Pets are allowed)
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Everything was great. and breakfast is excellent

    Stayed in September 2022

  • Reviewed: October 10, 2022

    6.0
    Basic accommodation near to train station with optional view; nothing extra, just a place to sleep
    • Leisure trip
    • Couple
    • Superior Double with City View (No pets allowed)
    • Stayed 1 night

    The bathroom accessories was lacking their presence; no shampoo, no conditioner (not even those single packages), just basic soap dispenser at the wall. There was a tea kettle on the room, but no tea or instant coffee for your use, not even cups for it. I ordered an additional sparkling wine from after sales marketing emails, but it never arrived (as they answered to my feedback due the night, they try to deliver it at night time?).

    The breakfast was kind of basic; oat meal, eggs, bread, juice, coffee/ tea and so on, so pretty decent for 8,5€. The view from the road side room was quite nice, as you can see the Old town of Tallin. The rooms are quite basic, new and clean, with no extra perks.

    Stayed in October 2022

  • Reviewed: October 3, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Superior Double with City View (No pets allowed)
    • Stayed 1 night

    Fire alarm in the middle of the night; the staff did not seem to be bothered, perhaps something that happens quite often.

    Location great, spacious room, reasonable price. Breakfast ok.

    Stayed in October 2022

  • Reviewed: October 2, 2022

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Standard Double (Pets are allowed)
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was friendly but 1 person during breakfast time is way to less. Two better three people need to be there to take care .

    Location was next to the Center but not noisy at all. Staff was friendly

    Stayed in October 2022

  • Reviewed: September 29, 2022

    6.0
    Good location and very helpful staffs.
    • Leisure trip
    • Family with young children
    • Family Room With Kitchenette (No pets allowed)
    • Stayed 1 night

    Booking was made for 3 adults and bed was just ready for 2 adults- I needed to make 3rd bed by myself.

    Staff were nice and helpful.

    Stayed in September 2022

  • Reviewed: September 23, 2022

    4.0
    Definitely NOT one of my memorable hospitality experiences in years.
    • Leisure trip
    • Family with young children
    • Standard Double (Pets are allowed)
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff definitely needs the service+ training. One thing is to say No to the guest, another thing is HOW to say no. They didn’t even bother to seem at least a little worried about any of our issues. Don’t be fooled by the ‘toiletries’ in the list of included benefits - you will only find the liquid soap and you’ll get ripped off in case of any additional request (e.g. slippers, tooth brushes, etc.) - they required 2€ for a one-time use pair of slippers 😅. And please consider it’s NOT that budget hotel by its price. We found the notification of the lack of hot water for the whole day and although we were getting messages from the hotel prior to our arrival, no one ever bothered to mention this to us. Room was extremely small and so was the bathroom. The breakfast was quite poor.

    The location is really good. Located next to the railway station and right in front of the park.

    Stayed in September 2022

  • Reviewed: September 21, 2022

    10
    Fantastic place to stay!
    • Leisure trip
    • Couple
    • Superior Double with City View (No pets allowed)
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    Lovely hotel and very nice and clean. Nice food too. Absolute bargain for the price!

    Stayed in September 2022

  • Reviewed: September 15, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double with City View (No pets allowed)
    • Stayed 1 night
    • Submitted from a mobile device

    Location, restautant

    Stayed in September 2022

Showing 526 - 550

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